I got call from you subject contactIn my pc. Some have said that it would be crah on me how to

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• I continue to receive calls from numbers not available with an Indian accent saying that they are from the Technical Department of windows and I have a problem with my computer.

  Original title: scams?

  I continue to receive calls from numbers not available with an Indian accent saying that they are from the Technical Department of windows and I have a problem with my computer. Normally, I just say that I don't have and hung up. Today, I took a little further and he said that they discovered that I had loads of malware/viruses etc and that they could identify with them. I was obviously very suspicious because he seemed to have my correct Windows ID number and with care on 'Run' he told me to type things like cmd eventviewer and inf where he referred to a file 1394.pnf. I stopped while he asked remotely to access my computer. However, I got a phone number 01916450337 and his P786000 id I noticed that many people are posting on your forum-is this another one of those scams?

  Continue to put the phone down. They are all crooks.

  They get you to open Event Viewer, because there are words such as 'critical' and 'error' along the this.

• I continue to receive phone calls from a person to Xinfinity Tech. They insist that they are related to Windows and that if I go to their website they can solve the problem.

  Xinfinity Tech

  I continue to receive phone calls from a person to Xinfinity Tech. They insist that they are related to Windows and that if I go to their website they can solve the problem. I don't trust someone who calls me on the phone like that. Are they legitimate?

  Are they legitimate?

  No!  See...

  I received a phone call from someone who claims to have a Virus
       http://answers.Microsoft.com/thread/4489f388-d6de-416d-9158-0079764bb001

  Avoid scams phone & other support Tech Cyber scams
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Avoid scams that use the Microsoft name fraudulently [phone & email]
  http://www.Microsoft.com/security/online-privacy/msName.aspx

• We license USA bought by our partners and we use it in India, we got call from India Devane his why not valid?

  Hi, we get a lot of calls from devane India, photoshop that we used earlier was invalid for the India, although our partners in the United States paid for it. Why is it so?

  The countries on your Adobe account must match your actual geographic location.

  In addition, the country of your payment address and the store you purchase of should be from the same country.

  For tax reasons, it is not possible to change the country associated with an existing Adobe ID, but if you need to change your country, you can create a new Adobe ID to the e-mail address associated with your existing Adobe ID see the link for instructions:

  Change the country associated with your Adobe ID

• Got call from abroad voice asking me to allow access to my computer. Call from Microsoft said? Is this a scam going around?

  received a call from foreign voice asking me to let him access my computer, said that it was for my call from Microsoft. Wanted to help me with my problem.

  First I called Microsoft and don't think that they work this way. Also, this same thing happens to my friend here in Idaho a couple of weeks. Is this a scam going around and if it is why didn't Microsoft addressed the issue in a public way?

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I downloaded 5.7 LR who said that it would allow imports from Apple iPhoto. However, I still can't do it. Is this possible and how?

  I downloaded 5.7 LR who announced that he would allow imports from Apple iPhoto. I still can't do it. Is this possible and how?

  Follow these instructions: ready to go from iPhoto or Aperture? Lightroom Queen

• I bought the adobe photoshop light Room 6 today and I got my redemption code, I typed in it and he said that it was a success, and yet I didn't received any email I bought it from best buy and I have not received any email to any court and I cannot use my

  I need help I bought bright room 6 adobe photoshop light Room 6 version I have the dvd and they gave me a redemption code, I typed in it and he said it was a success, and yet I have not received an email... .i could not access right room because his request because the key and I don't have not any e-mail regarding the key to some body help me please what wrong?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  - and https://forums.adobe.com/thread/1572504

• I changed my firefox to AOL of firefox 32. This package contains an additional AOL toolbar that I would like to delete. How can I remove this? Thank you!

  How can I remove the AOL toolbar?

  Also, I'd be happy just to get back to my original firefox, but this has been removed from my PC when I downloaded firefox to AOL. Do I download a new firefox and upload my favorites etc and then delete the firefox to AOL?

  Thanks for your help!

  Hello FJM8:

  YOU'RE THE BEST! The 1st solution (see below) was simple and worked like a charm.
  I was afraid I was for a fight against you-know-who, this big ISP one who gave me the add-on (or toolbar).
  Once again, your instructions were simple and worked super fast.

  Thank you!!!
  Phil

  How should I do if it's an add-on?

  Use the add-on Manager to remove the toolbar 1. Click on the menu button (upper right corner) and choose Add-ons. Open the tab of the Add-ons Manager. 2. in the tab of the Add-ons Manager, select the Extensions Panel. 3. Select the toolbar you want to delete. 4. click on the button Delete. 5. click on restart now if it appears. Your tabs will be saved and restored after the restart.

• I got rid of a virus. I lost some files as system tools, administration tools, and others. How to make a comeback without the xp disk?

  I have the VIRUS has GOT IT ATTACHED himself to SOME OF MY FILES. WHEN i GOT RID OF THE VIRUS, THE FILES THAT WERE CRUPT am ALLE WITH THE VIRUS.

  HOW OR WHERE CAN I REPLACE THE LACK of FILES that COME WITH WINDOWS?

  Monday, February 27, 2012, 10:15:14 + 0000, CRAIGJENSEMA wrote:

  I have the VIRUS has GOT IT ATTACHED himself to SOME OF MY FILES. WHEN i GOT RID OF THE VIRUS, THE FILES THAT WERE CRUPT am ALLE WITH THE VIRUS.
  HOW OR WHERE CAN I REPLACE THE LACK of FILES that COME WITH WINDOWS?

  Ouch! Please do not yell at us. We can hear you if you type normally,
  in different cases.

  Please answer the following questions:

  What virus do you have? How did you know you had it? How did you
  get rid of him? What files are missing?

  Ken Blake, Microsoft MVP

• When you try to play WOW, it is said that WOW is blocked by a firewall.

  Original title: Firewall blocking Warcraft

  has been able to play Wow. It worked very well. Shut down my computer properly. Went to play the following night, and now I'm presented that Wow is blocked by a firewall. I do not have a router I use a cricket USB - of the suggestions?

  Hello

  1. what operating system is installed on the computer?
  2. you play this game online?
  3. do you use the Internet Explorer browser to play the game? If so, which version?
  4. What is the full error message?
  Method 1: Temporarily disable antivirus software and firewall and see if that helps.
  Follow the below mentioned article:
  Disable the anti-virus software
  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.
  Method 2: If you use the Internet Explorer browser, follow the below mentioned article:
  The problems of games online using Internet Explorer
  http://support.Microsoft.com/kb/2528246
   

  Method 3: Configure your system to allow access to the game servers.

  The firewall or the router must allow unrestricted communication on the number of TCP and UDP Port 3724. World of Warcraft (WoW) game client uses TCP whereas Voice Chat features use UDP.

  To open a port in Windows Firewall:

  a. open the Windows Firewall by clicking the Start button, click on the Control Panel, clicking Security, and then click Windows Firewall.

  b. click on allow a program through Windows Firewall. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  c. click Add port.

  d. in the name box, type a name that will help you remember what the port is used.

  e. in the Port number box, type the port number i.e. 3724.

  f. click TCP or UDP, depending on the Protocol.

  g. for changing the scope of the port, click on change the scope and then click the option that you want to use. ("Scope" refers to the set of computers that can use this port opening).

  Additional information: open a port in Windows http://windows.microsoft.com/en-us/windows-vista/Open-a-port-in-Windows-Firewall firewall

• had 2 calls today claiming my windows were hacked, not dealwith them on the fone they have said that they wer of windows?

  wasn't happy when iasked to speak with the manager!
  2 CALLS EARLIAR CLAIMING BEING WINDOWS TEAM.
  TIPS TO HELP PUT THAT RIGHT ON THE FONE? SUSS
  Said MY WINDOWS HAD PIRATE BEN

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• my screen is stuck on the photos from facebook, I can't go down. Said that he does not

  I can still use my computer, but he is stuck on a page and don't answer not to my trying to shut it down.

  Hello Carolaukerman,

  Right-click on the taskbar (the area betwenn start and clock button), and in the drop-down list, click the Task Manager option. When Task Manager opens, you will see the facebook – Windows Internet Explorer page appears in the list of tasbar. Highlight it and press the end task button. The facebook page should be closed.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• I'm trying to delete a file from my computer running windows 7. He said that I must have administrator privileges. I am the administrator. What I am doing wrong?

  It is just a complete file of pictures on my desk. It will not erase.

  Hey dancin4108,

  You can try to change UAC settings and see if it helps. (You must restart your computer when you turn on or turn off UAC before it takes effect)

  Here are some useful articles to help you understand the UAC:

  How can I change the behavior of user account control by using the slider?

  What is user account control?

  Enable or disable the User Account Control

• Are you aware of fraudulent callers purporting to represent Microsoft? I received a phone call from a man claiming that he was calling on my MS Windows System.

  I received two telephone calls from a seller who claims to represent Microsoft saying that my computer was "unwanted download."  He has given two different names for him society, something like 'Windows provider Services' the first time and was the call from a blocked number.  He directed me to some information in my System Manager (right click on computer, then Event Viewer) who recorded downloads of updates to MSWindows (lucky I knew what I wanted to).  I wanted Microsoft to know that there were people claiming to be outside suppliers working for MS calling and giving misleading information.  I do not see who to contact about this, so I'm posting this information here, hoping someone will pass this along to the appropriate Microsoft part.

  I had my Windows operating system from a seller so I knew from the start (before even that I was their number has been blocked) that I was dealing with a fraud, but the guy was very persistent and had an accent of the Indian subcontinent, so if I didn't it would have been pretty convincing.
  In any case, I hope that this help catch the guy.

  This is a very common scam, many people have reported what happens to them recently on here, your chance that you could avoid to do this,

  http://www.Microsoft.com/security/online-privacy/msName.aspx

• Phone call from Windows Support is authentic?

  I just got a phone call from a man named Philippe de Windows Support. He said that he was receiving reports of errors in my windows and asked me to check Computer Management Applications to find errors. He asked me to remove these errors. I could not remove so he said: if I went to a Web site that he could delete them for me. I refused to let him to the computer via the code and said that I would like to remind him. His number was 02032865123, he said, that it has been supported Windows. He had an Indian accent. It is a call?
  It's my son e-mail account, but it will transmit to me.

  This is HOAX and FAKE for sure. Microsoft will never contact you unless call you them first and ask for help. Microsoft will never know which PC encourage error.

  I suggest you take a look at:

  http://cyberdefend.WordPress.com/2010/05/14/Hello-i-am-from-Microsoft/

  You may report it to your local Department of fight against fraud.