I had a computer stop working (broke) who was running CS3. Now I have a new computer and downloaded Cs3 from my Adobe account online. After you have downloaded and installed, I entered my serial number and it won't work. I could not turn it off on m

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• I don't have a MAC no external CD and I bought Lightroom 5 some time ago, how can I download Lightroom 5 and enter my serial number, I always see 6 of Lightroom, but not version 5?

  I don't have a MAC no external CD and I bought Lightroom 5 some time ago, how can I download Lightroom 5 and enter my serial number, I always see 6 of Lightroom, but not version 5?

  Lightroom - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

• When installing Lightroom 6 I asks me to enter the serial number, I get a message that we do not endorse serial number

  When during the installation of Lightroom 6 I asks me to enter the serial number, I get a message that it is impossible to endorse the serial number.

  What should I do?

  Hi Porpora60,

  I am locking this discussion, because a duplicate exists here: Lightroom6 installation code does not work.

  If you were unable to solve the problem by using the troubleshooting steps in the links provided, Ned please Contact customer via chat to confirm your correct series number.

  Best,

  Del

• I'm trying to enter my serial number, but it won't let me enter letters only numbers and my serial number has both?

  Anyone know why I can't ' type letters numbers only for my serial number?

  If there are letters, then it is not a serial number.  Serial numbers have only numbers, 6 sets of 4 numbers.  You can be a redemption code.  A redemption code is used to acquire a serial number.

  Quickly find your serial number

  Using redemption code

  http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html

• I have can´t install photoshop elements 14, serial number... proof can´t ask support?

  What is it???

  It can´t proof serial number? Why not???

  He said to ask support

  Thanks a lot for helping me!

  Find the serial number of your Adobe product quickly

• whenever I try to use Adobe 8.2, I get the error program has stopped working. Could not find the network location. What should I do? I cannot uninstall Adobe reinstall either. get the same message

  I am running Windows Vista and explore 10. Adobe is installed on the laptop.  Dell Inspiron 1750 Stodio

  Hello

  Follow the steps in the article mentioned below and see if that fixes the problem.

  http://kb2.Adobe.com/CPS/402/kb402867.html 

  You can also post your query on the Adobe Reader forums for assistance.
  http://forums.Adobe.com/community/adobe_reader_forums/adobe_reader

  Kind regards
  Afzal Taher
  Microsoft technical support engineer

• Hi, I just paid for this 11euros per month thing, for Lr and Psalm I had the trial version installed before and now I paid, I can not connect to the bloody thing, it asks me to enter a serial number, which I do not have... everyone has

  Hi, I just paid for this 11euros per month thing, for Lr and Psalm I had the trial version installed before and now I paid, I can not connect to the bloody thing, it asks me to enter a serial number, which I did not... someone has a solution for me please...?

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I bought a new computer and download another version of Adobe Photoshop Lightroom® 5. How to enter my serial number on this computer?  (I had deleted my previous copy on my old computer).

  I bought a new computer and download another version of Adobe Photoshop Lightroom® 5. How can I enter my serial number on this computer?  (I had deleted my previous copy on my old computer).

  Hey Emerson,

  I sent you the serial number is registered with your Adobe ID via a private message.

  Please post on the Adobe Forums.

• Message 'the underlying connection was closed unexpectedly' when you enter the serial number for the weather and wildlife program.

  Original title: message "the underlying connection was closed unexpectedly.

  I use an updated, newly installed Windows 7 Home Premium from Windows XP. I downloaded and installed a program called the weather and wildlife and when I enter my serial number for verification in order to access the program I get an error box that says: "the underlying connection was closed: the connection was closed unexpectedly."

  I tried to disable the firewall, but this does not solve the problem. I do not have antivirus software installed so that either cannot interfere.
  Any suggestion will be highly appreciated!

  Hello Srimadhwa,

  Thanks for your suggestions. The internet connection works properly on the computer.
  When I wrote my first question I had difficulties to access weather data and wildlife in every web browser I've used. For example, I tried to download the software from the download page of W & W and in Explorer, it would get a page that says "Cannot display Page". Other browsers had other types of errors. Finally, the company sent me a file of the program that I installed but then when I entered the serial number, I would get the message "the underlying connection was closed unexpectedly.
  This morning I tried again to download the program from the W & W page and also to enter my serial number for the installed program and it seems that the W & W database is connected successfully, but now I get a message saying that the serial number is invalid (which is certainly not the case).
  Since for some unknown reason the databased WW can now access my computer I have now will contact the company to see why my serial number is rejected.
  Thanks a lot again!

• I just bought a version of lightroom upgrade 6 (mac, upgrade from lightroom 4) and began the process of installation, but when I entered the serial number of the previous version, I got the message "the serial number you entered is not valid. Please try

  I just bought a version of lightroom upgrade 6 (mac, upgrade from lightroom 4) and began the process of installation, but when I entered the serial number of the previous version, I got the message "the serial number you entered is not valid. Please try again. If the problem persists, contact customer service. The number I entered is correct - I checked against the original package and on the products of my adobe account page, and I get the error message even if I try to enter the serial number of the version of lightroom 3 I had before. I am at a loss to understand what I can do: I paid for this product, but I can't install it. The only thing I can think is that the lightroom 4A was purchased from an old computer, but it has migrated successfully to my current imac, as surely, it should work.

  Problem is resolved now - it's due to my misunderstanding of what was required, and enter the serial number of the previous version (as an upgrade) instead of the serial number of the version I had to buy). My apologies for my mistake and thank you for your time.

• Why my 5 Lightroom ends after entering the serial number and registration?

  I had the 30 day trial of LR 5. Liked and bought the full version. Installation showed as much success on my Mac. Then, when I try to open, I get the same screen when I had the trial version that indicates "0" days left on my trial and I need license with a serial number. I enter the serial number, registration, press enter and then the program quits. Tried several times with the same result. What I am doing wrong?

  Any suggestion would be appreciated.

  Hello

  Please follow the steps:

  1. open the host file in Mac and find all the entries for Adobe, if present remove Adobe entered, save the host file. Location of the host file: go / go to the file/etc/hosts and try to activate again.

  2. navigate to/Library/Application Support / Adobe and give permission to Adobe. Try to activate again. Please find the link showing how to give permissions on Mac: http://www.macinstruct.com/node/415

  3 enable the root account: http://support.apple.com/kb/ht1528 and try to activate again the root. If still the same error

  4 uninstall Lightroom from Applications/Utilities/Adobe Installers. Run the CC cleaning tool: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and try to activate again.

  Please let us know if it worked.

  Kind regards

  Romit Sinha

• I'm unable to install Adobe Creative Suite Design & Web Premium, even after entering the serial number under license. There is a message that says that the Adobe product much be not genuine. I have 8 licenses that I had installed on 2 computers avecjo

  I'm unable to install Adobe Creative Suite Design & Web Premium, even after entering the serial number under license. There is a message that says that the Adobe product much be not genuine. I have 8 licenses that I had installed on 2 computers with no problems. But the 3rd computer begins to complain that there cannot be a genuine version. I need some advice please.

  When you ask a question you will need to provide some basic information

  -Forum quick start https://forums.adobe.com/docs/DOC-5601

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Using a full account of computer administrator with read/write permission?

  Software not valid https://helpx.adobe.com/x-productkb/global/digital-certificate-revoked-aam.html

  CS2, Acrobat 7 + Audition 3 (AND PREVIOUS) activation server has disappeared, then read below

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

  .

  You MUST use the special version and the serial number on the page, not your original drive or serial number

  .

  NOTE that CS2 will not install on a "modern" with an Intel Mac

  When you install the special version of CS2 on a Win7 or Win8 or Win10 computer, you may need to right click on the program icon and select compatibility Windows XP in the popup of option

• Dreamweaver cs6 kepps saying to use the trial but I have a license; When I try to enter my serial number, it won't let me.

  My cs6 worked now suddenly he advises me that I use the trial version, interesting the countdown remains at 30 days; The app won't let me enter a serial number. Will I have to uninstall/reinstall to see what he will correct? In my view, zi tried to do a reinstall online, but nothing happens. Please notify.

  Hi Michaelt14275725,

  Please visit the following link: Adobe Creative Suite 6 applications unexpectedly back in trial mode

• I'm trying to install Office note 8.1 but get this error message immediately after you enter the serial number and authentication code.

  Remark Office OMR

  I've been remark office omr 8.1 installed on 32-bit windows vista (intel pentium DC) for the last year laptop. Now plan to move it to a more recent hardware and the OS.

  I'm trying to install Office note 8.1 on Windows 7 Home Basic 64 bit (on laptop AMD E450 DC base). But am getting this error message immediately after you enter the serial number and authentication code. I tried to install different versions of the .net Framework (from 1.1 to 4), but nothing seems to solve the problem.

  I even tried to install it in mode compatibality. but no luck.

  Here is the error message (between BEGIN and END lines)

  -BEGIN-

  An error occurred instantiating the object of authentication. Please restart your computer, and they run the Setup again.
  Error number = 2147219705

  Error = description

  ------ END--------

  Appreciate any help

  Thank you

  SJ

  Just for the follow-up of this: I have sent comments, and they responded in 20 minutes with:

  Please contact the Support of the note.  I'm sorry that you are experiencing this error, but it seems by the error message that you install note on a Windows 7 computer.  This error is caused by a Microsoft security update that was released in July 2011 for Windows 7 and caused upward to change our software.  Here is access to our Download Center for you to install the version 8.4 of note.  You will use your current serial number, license key and authentication code.
  They then provided a link to their Download Center where I could download 8.4
  E - mailer to * address email is removed from the privacy * and they will answer you. They have great customer service.

• CS2 does not work on Windows 10 that I entered the serial number provided, but I get an error

  I entered the serial number provided on the CS2 activation set up the link. He said that there is an error. Acrobat 7 does not work on windows 10

  Hello

  Yes, Acrobat 7 is not compatible with Windows 10. It may or may not work on Windows 10.

  .

  Thank you!

  Shivam