I had to have an iphone 4, but is unable to operate in Italy. It is supposed to be unlocked by Apple and O2, but when I try to connect with wind or Tim there is no service. What should I do?

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• I downloaded the free app Adobe Content Viewer, but when I try to connect, I get an error message "authentication failure". What should I do to fix?

  I downloaded the free app Adobe Content Viewer, but when I try to connect, I get an error message "authentication failure". What should I do to fix this?

  Did you go digitalpublishing.acrobat.com, connect with the Adobe ID and accept the terms of use? If this is not the case, do using a computer. You can't do this from a mobile device. This is not an automatic process, you must do it manually.

• I get an error message ' year error occurred while signing "when I try to connect to convert a PDF to Word format. What should I do to overcome this?

  [IMAGE REMOVED]

  Ana Maria,

  I solved the problem by using one of my other computers. Thank you.

  Gregg

• Hey I have a pc and Internet, but when I try to conect with my lightroom iphone say that my pc has no internet what should I do?

  Hey I have a pc and Internet, but when I try to conect with my lightroom iphone say that my pc has no internet what should I do?

  Hi jonathan,.

  How do you mean that you connect it with your iPhone? This isn't something you need to do for mobile LR.

  In LR Mobile, when you import photos into the application, they are synchronized via Adobe Creative Cloud. When you open LR CC on your desktop and connect using the same Adobe ID on the phone, the photos will be automatically syncs down to the office. There is no need to connect the phone to the PC.

  Mike

• I gave my Iphone update, he asked me my Apple ID but when I try to connect it says my Apple ID is incorrect, but I am logged in it from my computer, what should I do?

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  Post edited by: Lorayma12

  Most of the time that what happens when people change their email address main apple id without first signing in iCloud on their phone - the phone remains signed with the old e-mail address. Here's the latest from apple If you can not activate your iPhone, iPad or iPod touch after installing iOS 9.3 - Apple Support

  If you can connect to iCloud.com AND see your phone under appliances, you can remove the account as a last resort.

• It is possible to run Adobe Bridge CS6 on my Toshiba 32 bit?, I don't know why, but when I try to run this program, then the DEP blocks Adobe Bridge, what's the problem?

  Adobe Bridge CS6 on my Toshiba 32 bit?, I don't know why, but when I try to run this program, then the DEP blocks Adobe Bridge, what's the problem?

  This means that the program will use the incorrect memory or he is attacked by hackers or virus. See if there is an updated version.

  To allow the program to function in any case type DEP in the Start menu - Help and Support.

  Help

  Change Data Execution Prevention settings

  Data Execution Prevention (DEP) is a security feature that protects against viruses and other security threats by analyzing your programs to make sure that they use the system safely memory.

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  1. Click to open the system.

  2. Click Advanced system settings.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  3. Under performance, click settings.

  4. Click the Data Execution Prevention tab, and then click turn on DEP for all programs and services except those I select.

     To turn off DEP for an individual program

     • Select the check box next to the program that you want to turn off DEP for and then click OK.

       If the program is not in the list, click Add. Navigate to the Program files, search for the executable file of the program (it will have the .exe extension) and then click Open.

     To turn on DEP for an individual program

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• Illustrator crash when I try to open a new file or an existing file. What should I do?

  Illustrator crash when I try to open a new file or an existing file. What should I do?

  Our creative cloud has had some problems in the updates and I've installed illustrator again with the new version of the cc for 2014, but the rest of the problem.

  I found the solution! I begged the rep and the supervisor to help me, even if they are not (like a policy) support Surface Pro 3 because "it's a tablet" (LOL!-c' is still a laptop with a detachable keyboard). It's a necessary printer updated driver. That's all. Unfortunate as a broken printer driver my paperless work stream, but happy, it is fixed.

• Now I have a new mac and me, I bought a previous CS5 - can´t find my product - even when I m connected... How? Why? I have my serial number, but when I try it fails...

  Now I have a new mac and me, I bought a previous CS5 - can´t find my product - even when I m connected... How? Why? I have my serial number, but when I try it fails...

  You do not have a serial number to download, so I think you're talking about installation AFTER downloading the file (s)

  CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan

  -which means you are trying to use CS6 and earlier at YOUR risk of having problems

  Maybe it's a fake because of Mac El Capitan and OLD programs error

  This information is a MUST to install old programs on Mac El Capitan

  -You can't get the same error message, but here are some links that CAN help with old programs

  Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)

  -also a TEMPORARY security change https://forums.adobe.com/thread/2039319

  -http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developer s-mac-os-x-0158095 /

  -the guardian https://support.apple.com/en-au/HT202491

• I have paid, downloaded CC but when I try to download any application log in the box appears, I connect but he immediately returned to the top with "you have been disconnected. I'll just round and round. Someone at - it ideas?

  I have paid, downloaded CC but when I try to download any application log in the box appears, I connect but he immediately returned to the top with "you have been disconnected. I'll just round and round. Someone at - it ideas?

  Hi Steven,

  Please check the contents of the link below and follow the steps mentioned in it to resolve the problem you are experiencing:

  https://helpx-internal.Corp.Adobe.com/content/help/en/creative-cloud/KB/unable-login-creat ive-cloud - 248.html

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  -Harsha.

• My default browser is Firefox, but when I try to connect to Twitter on Firefox, I can't. I can only do it on Chrome. Help?

  Exactly what is said. I have a twitter account and when I tried to connect with Mozilla I couldn't... but when I tried to connect with Chrome as I could. I don't know what the problem... can someone help me? I use Mozilla for everything (and I know it's somewhat a global problem of the 1st) but this isn't it convenient open Chrome just to check my twitter account...

  Can you give more details on the problem? What link are you using?
  You get an error message? The page loads?

  Many issues of the site can be caused by corrupted cookies or cache.

  • Clear the Cache

  How to clear the cache of Firefox {web link}

  and

  • Delete Cookies

  This will be you disconnect all the sites to which you are connected.
  Press Alt or F10 to bring up the toolbar.
  Followed;

  Windows; Tools > Options
  Linux; Edit > Preferences
  Mac; name of the application > Preferences

  Then confidentiality.
  Under historical, select Firefox will use the custom settings.
  There is a button on the right side, called View the Cookies.

  If there is still a problem,
  Start Firefox in Safe Mode {web link}
  While you are in safe mode;
  Press Alt or F10 to bring up the toolbar.
  Followed;

  Windows; Tools > Options
  Linux; Edit > Preferences
  Mac; name of the application > Preferences

  Then Advanced > General.
  Find and stop using hardware acceleration.

  Dig safe web sites and see if there is still a problem. Then restart.

• I had to change my password online gmail accnt and now I get a msg "configuration could not be verified" when I try to connect with the new password.

  I had to change my password for the gmail online account. I can access my account with the new password through my browser and my cell phone. But when I try to connect to my gmail account in Thunderbird
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  Thank you
  Brendan

  It looks like you are trying to create a new account. What are you doing exactly?

• I just bought the app for photographers creative cloud when I try finally connect with PS CC, I received an error message that says "no detected subscription. I don't really know how to solve this problem, I used my Adobe ID to connect several times

  I just bought the app for photographers creative cloud when I try finally connect with PS CC, I received an error message that says "no detected subscription. I don't really know how to solve this problem, I used my Adobe ID to connect several times and it just still the same message.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Since the installation of El Capitan, I can't connect to shared on the network computers. I can see them, but when I try to connect it says connection failed. I can connect directly in Parallels using a shortcut.

  I can't connect to shared network computers. Not a problem already before the update to OS X El Capitan. The computers appear in the Finder under heading Shared, but when I try to connect it says connection failed. However, under Parallels Windows 7 I can properly connect via the shortcut or mapped drive. Any suggestions?

  El Capitan is a bit fussy about safety. Try

  Finder > go > connect to server...

  and enter the address of the server explicitly in the dialog box that appears.

  C.

• I did what he asked but when I tried to connect it told me that there is no internet connection and that it cannot connect to adobe that's why I came here to ask why he wasted my time, if she's not going to let me try the tests?

  I downloaded the app and I created an adobe account and he is already committed to try the app trial. When I tried to connect, it told me that there is no internet connection when in fact it is really! I waited for about 30 minutes, try again, but he didn't budge. I'm losing my patience here folks. Please help me what to do. Besides, I'm a newbie here so this is how adobe welcomes new members who will simply try their products? they try to stop me from trying? How do I know if it works correctly?

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

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  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

• My computer is connected to the internet, but when I try to connect to some programs, that it is said that it is not

  I use Windows 7 and am connected to the internet, can browse internet explore very well, but when I try to run programs like Google Chrome, Musicstation, play PKR it says that there is no connection. My father's laptop computer that uses XP can connect properly. I have tried both wireless and connected with an ethanet cable. I tried allowing programs through the firewall and by disabling the firewall, what is this that I looked at most of the places say to do, but it won't work. I don't really know what it could be. Any help is welcome.

  Thank you

  Joshua

  You and your dad are using the same ISP?

  Are there settings of the Proxy Server on your machine (it probably should not be)?

  See Help and Support via the Start Menu.

  Are looking for this, "change settings of the proxy server in Internet Explorer"