I have a 6500 model a 710n printer will not print magenta

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• My Officejet 6500 E709 all in one will not print black.

  My HP Officejet 6500 E709n all-in-one will not print black.   All other colors work very well.  Have you tried what follows - new black cartridge installed, ran the print heads clean utility, made sure the wind was compatible black ink cartridge, turned printer off and restarted.  Print tests still not print black - other colors and images to print, but not text black or shades of black in images.  Any suggestions on how to fix or what needs to be repaired?  Thank you.

  Hi jim: I just had the same problem a few minutes ago. After having gone through all the troubleshooting steps, I realized it was all just a bad cartridge. The PIN on the printer heads were not reading the new cartridge, so nothing in black print could be printed. I installed a new black cartridge and I could resume my printing projects. I then contacted the HP store directly to report the faulty cartridge while they could send me a new, that I won't be out of pocket for a cartridge I bought directly from them.

  Hope this helps you with your problem.

• I have a Mac. My creative cloud will not update. Whenever I try to open photoshop its immediately blocked. Then the update appears and freezes.  I had the problem concerns the month

  I have a Mac. My creative cloud will not update. Whenever I try to open photoshop its immediately blocked. Then the update appears and freezes.  I had the problem concerns the month.

  Hello

  Please remove Creative Cloud app and Adobe Application manager using the-

  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• I have adobe Premiere elements 13. It will not let me delete audio or do fade in or out. I can move the yellow to the bottom line until the volume reads - 0.0, but the noise is still there during playback. I can click on fade and fade out and the yel

  I have adobe Premiere elements 13. It will not let me delete audio or do fade in or out. I can move the yellow to the bottom line until the volume reads - 0.0, but the noise is still there during playback. I can click on fade in and fade out and the yellow line that chart volume takes a strong recovery or dip at the beginning or at the end of the clip, but there is no change in volume when I play back. What I am doing wrong?

  Rickey

  Thanks for the follow-up report.

  Just a lit bulb. Maybe the answer, maybe a spleen.

  Look carefully at the audio track of the timeline in the vicinity of title of the file.

  

  The title of your file audio timeline shows: level of Volume or something else. If something else, click the tiny triangle where

  the red arrow in the screen shot is sharp and select the Volume and then level so that you end up with

  Volume: level as shown in the screenshot.

  Hope it's the factor involved.

  RTA

• HP Officejet 6500 a: HP printer Officejet 6500 a is inactive and will not print

  I have a HP Officejet 6500 has everything in a printer.  I recently moved to a new home, so new wireless IP address, I think that I have configured correctly according to the directives of the printed Test page.  I also have a key USB connected to print, as I hardline so when in my office for heavy work. The printer says inactive, and I can't print.

  You're welcome, I'm glad that's settled.

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• Can I solve the problems of alignment is to have my Color LaserJet CP1518ni? Red will not line up.

  Can I solve the problems of alignment is to have my Color LaserJet CP1518ni?  Red do not line up, I installed the latest updates, etc.  Calibration does not help.  The printer is only a few years old.  What gives?

  Hi threre, I just work on HP CP1518ni a client with this same alignment problem as most of you are describing. I went through some process and I think I found one that works... If all goes well it will work for

  You too.

  Things I tried before hand... also this machine has all the toners brand HP 90 + life on each of them.

  -Calibrate - has not fixed the problem (tried once)

  -reset the NVRAM - did not problem

  -removed and inspected print cartrides (no problem found), re-installed - fixed no problem

  The 'fix '...

  First, go to the HP website and download the firmware, make sure you only select the right operating system

  you are using. (for me it was Windows XP) Also the requirements of course read, I think you have to

  have with XP SP2 if it perhaps questions, always read the instructions before doing the firmware.

  Here is a quick link to the CP1518ni...

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=3422472 & LC = on & CC = US & DLC = in & lang = to & CC = US

  Then, assuming you have the appropriate printer driver installed, double-click the utility you just downloaded and select the CP1518ni from the drop-down list. Now, press the button 'send the firmware '. It will be

  Take a few minutes so just let it do its thing. After that she did try to print something, for me it was NOT fixed.

  Now you want to calibrate the device, maybe 2 or 3 times, on the control panel scroll to the right until

  you see "systemsetup" press ok and scroll to the right again until you see 'print quality' and press ok.

  the first item in this menu is press "calibrate color" ok, now he's going to say 'calibrate now' and press ok one

  last time. It will start the calibration process. Then he did print something new to see how he does.

  for me I had to do the calibration process twice before the quality was normal again.

  Good luck, hope this helps some, I read that some printers still presist even after this process.

• Telstra Australia tell me that I have to use Chrome, as their facilities will not work with Firefox. Why?

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  I have used Firefox for a long time and I'm happy with the program. Specifically, I have everything set up to work with Firefox and do not want to change. At the same time, I want to have the convenience of paying bills online.
  Can I load up, Google say, just one thing, or the program will then try to "catch" other functions as well?

  Yes, you can install Chrome and use it for a website. "Recovery" Chrome as other functions on your PC, just don't let it not be defined as "browser default" If you are prompted during the installation procedure. In addition, I doubt if you'll have a problem.

• I continue to have reset Firefox, my address bar search will not work without the constant delivery in all; config

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  Hi pmnewell,

  You should read the article How to fix preferences that will not save.

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• I have iTunes for Windows 10.  iTunes will not play the music through my internal speakers when they are defined by default.  iTunes will play through the headset.  My speakers will play with other applications.  Why is this?

  I have iTunes on Windows 10.  iTunes does not recognize my internal speakers when other applications will recognize them.  I can use the helmet without a problem.  Why is this?

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• Open password protected files on a 3.5 diskette in wp 4.2 have the password but WP 5 Bureau will not convert

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  Now I bought Corel Word Perfect Offict 5 x and installed it on my computer, but when I open files that are password protect the floppy A:\ drive it says:

  will not convert the files protected by Word

  What can I do?

  I have tons of 3.5 diskettes with Word Perfect 4.2 and word perfect 5.1 files with a password I know - about 2 months ago I had a program of the trial which asked the password and I was able to open but had not time to save without password.

  Now I bought Corel Word Perfect Offict 5 x and installed it on my computer, but when I open files that are password protect the floppy A:\ drive it says:

  will not convert the files protected by Word

  What can I do?

  Buy the program (you said you used the trial of) to save your files to a program that has nothing to do with any product supported in these forums.

• I have two computers in Windows 7 which will not each other on my network. All other computers will see and can share files, but they connect between them.

  My HP laptop has installed Win7 Ult, the Fujitus Win7 Pro.

  Both computers were sharing the files back, outside a residential group, for a period of time. One day, they are stopped. No changes have been made to computers. I tried a restore of the system on each of them, and it did not help. I re windows loaded on the HP and that did not help. I don't think that it is only a permission of the questions that I used a windows machine 7 third to map actions to each of the individual laptops using their respective IDs. I can transfer files from one of them the "machine in the middle", then the action of the other, or as a copy/paste between them directly.

  WSD and NetBT will not solve one machine for others, but all other computers on the network will dispay on each machine. Only, they refuse to see each other. I have disabled the firewall. Password protected sharing, ensured that all netbios in the registry settings are correct. Pings between them are inaccessible returnded.

  Any help would be appreciated.

  Thank you!

  Hi Jonathan,.

  I see that you two computers on the network cannot see each other. I'll help you with this problem.

  1. don't you make changes to the computers?

  2 are computers on a domain network?

  3. do you have a router connected to these computers?

  Method 1:

  Open the HomeGroup troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-HomeGroup-Troubleshooter

  Method 2.

  Make sure that the following services are enabled on the computer.

  (a) click Start, type "services.msc" in the search and click on services. Verify that these services are enabled:

  -TCP/IP NetBIOS Helper service

  -DNS Client

  -Function Discovery Resource Publication

  -SSDP Discovery

  -UPnP device host

  To start the service and set it to automatic, follow these steps:

  (b) right click on each of the services listed above and click Properties.

  (c) click the general tab, and then, next to startup type, select automatic.

  (d) click on apply and then click Start.

  Method 3.

  I suggest you follow the steps in this article.

  Enable or disable network discovery: http://windows.microsoft.com/en-US/windows7/Enable-or-disable-network-discovery

  Method 4:

  Why can't I connect to other computers?

  http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-other-computers

  Refer.

  Homegroup:

  http://Windows.Microsoft.com/en-CA/Windows7/products/features/HomeGroup

  Let us know if you need assistance with any windows problem. We will be happy to help you.

• I have a 6500 a - Z E710n and may not know how to do a two face one.

  I'm trying to make a page two copy back of my 6500 E710n-z and he let me the icon face two, but there seems to be no way to ok it or make an impression from there.  Any help would be appreciated.  THX, Dave

  Hello

  Please see the following link for this issue.

  http://support.HP.com/us-en/document/c01894169

• I have the latest acrobat pdf, but it will not print while I'm in Internet Explorer. What is the problem? Help

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• I just bought a new HP 6500 Ink Jet and it WILL NOT work cable OR wireless.

  I tried everything possible to connect with the USB cord or via my wireless connection.  I'm frustrated enough who

  the so-called wireless printer is such a pain to implement.

  I am running Windows XP and have the HP 6500 Ink Jet printer.  Basically says that it cannot find the printer.

  IrishSpirit

  Hi irishspirit,

  Try the procedure described in the following document.

  http://support.HP.com/us-en/document/c02430792

• Worried about El Cap have 10.7.5 installation. TurboTax will not support 10.7.5 next year.

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  So far, none of my Mac has a problem with El Capitan. Don't have a Mac, I help support users encounter problems.

  The vast majority of users who have problems have questionable third-party software installed on their Macs, which claims it will speed up, clean, or increase the security of your Mac. I have none of the software on your Mac, I doubt that you will have problems.

  If you wish you can download and install EtreCheck from http://etrecheck.com/

  Run it and post the report here. With the EtreCheck report, we will be able to analyze your Mac and suggest how he will do with El Capitan.