I have a license of an image (certificate), it still has the text on the image, I can't delete or edit text

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  I have a license of an image that takes the form of Illustrator. When I open it in Illustrator, he opens a completely different picture. It is not one I have a license that appeared as the image. How can I get what I paid for.

  In fact, I spoke with a representative of Adobe by phone. They determined that something was wrong with the picture and gave me a new license to get another. Thank you, though.

• I have a license of an image using adobe stock, but it is not editable.

  I have just licensed a which is an .ai/.eps format and image as it appears in my creative cloud library. Even if it is supposed to be a vector image, when I drag the stock image from my library to an empty document, I can't change the image.  Worse yet, he still has the Adobe Stock watermark in the middle of my image. When I hover over the image in my library, it confirms that it is allowed, and he also confirmed that he is allowed in my license summary adobe stock in the browser.   Y at - it a medium to access the actual file back, I have a license? How can I change it? I have not met this before in other vector images I have a license.

  Any help is desired. Thank you.

  I know there was recently an issue such as that with Photoshop as well. He was most recently an update that fixed in Photoshop. Remember that you have the latest version of Illustrator as well.

• I am connected to Adobe Stock and have a license of an image. When I open it from the Cloud in artificial intelligence, he still has the watermark on it. Help please?

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  Follow these steps:

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• If I buy a used PC that does not have an operating system or OS disc, still has the label of license for windows can download Microsoft windows?

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• Have 5 licenses under my account, but I'm able to download only 2. What can be done to get this sorted out?

  Have 5 licenses under my account, but I'm able to download only 2. What can be done to get this sorted out?

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• My desktop image has another image in the Center, I can't delete, XP Home Edition

  Image of the desktop has a different image in the Center, I can't delete, XP Home Edition

  Hello

  1 have had modifications made to your computer before the problem occurred?

  2 are you facing this problem that when you set a particular background or with any other images?

  3 is the image pre-installed Windows XP, or you have downloaded the image of a place?

  4. what happens when you try to change the desktop wallpaper. you get the error message?

  I suggest to follow the article below troubleshooting steps and check to see if that fixes the problem on your computer.

  To change your wallpaper

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/display_change_desktop_background.mspx?mfr=true

  I hope this information helps. Please get back to us if you have any other questions on this subject.

• I changed my apple ID and password user name and it changed on 3 of my devices. I have a 4th device, which still has the old user name and password and I am not able to change it. I can't restore the phone to factory settings unless I can connect.

  I changed my apple ID user name and password on 3 of my devices. I have a 4th device, which still has the old user name and password and I am not able to change it. I can't restore the phone to factory settings unless I can connect.

  OK, just to clarify: you always use the same Apple ID, but you changed its name, correct?

  If this is the case, you can go to iCloud.com or use find my iPhone app (free on the App Store) of one of your devices to remove the 4th icloud.

• I bought two licenses adobe and I can't use them because they are expired, expiring 2017/03. I had this problem and solution still has the air of 15 days!

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  [Moved from the endorsement, general, all Adobe forums Lounge for a specific product - Mod support forum]

  Hi Eugenio,.

  It seems to be a problem of implementation.

  Try wearing the same query in the General Photoshop Discussion where experts can help you.

  Kind regards

  Sheena

• How should I do if I want to have 5 Lightroom to another computer. This computer has the same identification number.

  How should I do if I want to have 5 Lightroom to another computer. This computer has the same identification number.

  Need

  Hi owe Olsson,

  If you have Lightroom 5 subscription then you can install and activate on 2 machines. Just download Cloud Desktop creative applications of the below mentioned website and use your Adobe ID and password to activate.

  https://creative.Adobe.com/products/creative-cloud

  Kind regards

  Abhijit

• I have a license accidentally an image that I didn't.  How can I undo that?

  Hello

  Looking at the available stock photos, I coughed and accidentally photo license that I didn't.  It was the #39642365 picture. Is it possible to cancel it?

  Thanks a lot for your help.

  Hello

  We don't have a way to cancel it, but I've added a license credit to your account to replace.

  Thank you

  Bev

• I have a license of an image that is a vector, but it is a vector of flat and cannot be changed with no layers. Are the vectors of Adobe Stock like that?

  When I buy stock of Shutterstock and iStockPhoto vector, it gives me all the layers and is fully editable. I downloaded 2 Adobe Stock vectors, and are flat images, unexpandable with none of the layers. Is this the case for all vector Adobe stock?

  I solved this problem by right-clicking on the image in my library and choosing 'edit picture '. It opens in a have another file, and I can then edit each individual item.

• Inadvertently, I have a license of an image and want my redemption code.  How can I get that back?

  I get so images I can't afford to eat a.

  How can I get a credit back for a picture that I don't use?

  Please contact the support Chat assistance - contact customer service

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• I have two versions of Flash installed - 9.0.45.0 and 16.0.0.235 - I can't delete the old version which means Web sites will not recognize the new drive. Help!

  I have just downloaded the latest version of Firefox and I have this problem. Update does not help. If the old version deactivates'both 'never enable '. Please help - I'll have to use Chrome!

  Try to use the topic: plugins page to find the physical location of this old plugin disk file. (Type or paste on: bar plugins in address and press ENTER.)

  Traditionally, Windows 64 bit, it is here:

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• Have a licensed adobe stock image, but it appears as empty when I try to use it

  I have a stock image #53001099 (image paisley) license and try to use it in Photoshop CC.   He appears as expected in my library, but when I try to place it on a document only a preview is displayed.

  

  I'm doing something wrong here?   I'm on the latest version of Photoshop CC 2015.1.2 (201601113.r 355 x 64)  The image without license came fine.

  The problem is that you try to open an Illustrator file in Photoshop. They are Illustrator files .ai files. You must open in Illustrator and resize and export to something compatible with your needs.

  To avoid this, if you have not Illustrator is to uncheck "Drivers" of the Stock research tool.