I have a pop up of mystery that began

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• I have a pop up page that I can't get rid of. Help!

  I have a pop up Safari tab that is allegedly from Amazon. He invites me to a survey on Amazon, but I can't get rid of it. The only option it gives me is 'OK '.

  I tried to restart, after leaving Safari. It does not work.

  Can anyone help please?

  Thank you

  Hello OviMobbs

  Please follow: stop advertising windows pop-up and adware in Safari - Apple Support

• How can I get rid of pop up in safari that said my mac may have been compromised and told me to call a 855-244-7750

  How can I get rid of a pop up in Safari that's happened when I miss typed a URL for citicards.com. It gives me the following at all times when I click OK

  pool-98-110-139-241 with this phone number to call 1-855-244-7750. I can't use Safari to access the internet so I have been using Firefox to try to find a way to solve this problem.

  Force Quit Safari, then restart Safari while holding the SHIFT key.

  Phony 'technical support' / 'ransomware' popups and web pages

• Window pops up telling me that I have registored my gateway device

  Window pops up telling me that I have registored my gateway device, I know because I registored TI. Appears again and again, me taking off full screen. How can I get rid of this pest?

  Hi GaryBaugham,

  1 windows operating system you are using?

  You can check for any option the utility for registration of entry door to the startup item and turn it off.

  To disable the option, follow the steps

  a. click the Start button, type msconfig in the search box and press ENTER.

  b. click on the Startup tab, scroll down and uncheck the option of the gateway registration utility. Click OK to save the changes

  c. click on leave.

  d. restart the computer and check.

  For more information, you can consult the following link to disable startup items:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  You can also check with Gateway tech support and find the issue.

  http://support.gateway.com/support/ask_gateway.aspx

  Hope this information is useful.

• Pop ups and few ads keep appearing on the screen, even though I have some pop-upblocker. How can I stop it?

  Randomly when I turn on firefox, go to a new page or open a new tab, I'll either get a full blown pop up (almost all of them are terrible, but one was actually a full TV episode that threw me for a loop. And it was a show I actually like) or I'll get a tiny bit add or video in the lower right corner. Most of the time, although VERY annoying, I can just close. But when it shows up when I'm watching something on Netflix, I have to refresh the page so that it get out. I trainer, but I still get popup and few ads like crazy. I ran malware and virus scans. But he found nothing. I don't want to reinstall firefox if possible because I don't want to copy my 50 bookmarks... something I can do? Help?

  ArcadeCandy games is a provider known ad - you must get rid of this extension. In addition, the popup blocker blocks ads, an extension like Adblock Plus is used for this type of blocking.

  https://addons.Mozilla.org/en-us/Firefox/addon/Adblock-Plus/

• I clicked ok for a "you have won" pop - up of my safari on my Iphone...

  I clicked ok for a "you have won" pop - up of my safari. Immediately, I realized my mistake and closed the page.  I woke the next morning to find an email from my yahoo email user name but a different domain address.  I then found my Facebook application to redirect me to the same ad "you have won".   I cleared my history of brower and then changed my password for my email and Facebook. Then I discovered my contacts in my yahoo address book got emails also.  I have since made a factory reset on my phone and started a new e-mail address. Is this enough? Could there be a virus on my Iphone 6?  Do I need to worry about my apple account and bank accounts?

  The only way that a virus can infect an iPhone is if it was jailbroken and I doubt that you have done this. Otherwise no virus. You have taken the correct steps of deletion of your data and the browser history and change passwords. I would like to change the password for your account Apple and if your bank accounts use the same PW or you bank details in your emails I would change the PWs Bank also. There is nothing to lose to.

  About the incident, two things come to mind. First the pop up. If everything you did is, click on it and entered any information, then they got nothing. Simply, they planted a cookie in your browser that you deleted by deleting the history and data. Second, your e-mail account. Your e-mail may have been compromised (I do not see how by just the pop up if you don't have all the data, it could be a coincidence) OR a person you know and has you in their address book of pirate computer e-mail. It is easy to steal e-mail addresses and send emails to contacts that appear to come from you.

  After changing the PWs I would just keep an eye on your bank accounts. E-mails unwanted or pop ups are not a concern at this point, just don't click the links or enter any info...  Sorry for the inconvenience.

• Photos 1.3 "JDK 8 Update 73" shows under the heading import on the left.  I also have a pop up telling me to install it in safari.  Have already installed several times.  Any ideas?

  Photos 1.3 "JDK 8 Update 73" shows under the 'Import' section on the left.  I also have a pop up telling me to install it in safari.  Have already installed several times.  Any ideas?

  Looks like pictures which I assume you mean Apple's application to view and edit photo files is a 'disk' called JDK 8 update 73 ad.

  This implies that you have downloaded and mounted a "disk image file" for the update of Java and it is always 'mounted '. However the fact that you are still being harassed to install it in Safari implies that you have not run the update of Java installation package that must be inserted into the drive.

  Then, go back to the Finder and look for a drive in a window of Finder called "JDK 8 updated 73'. Click on that in the window of the Finder and the window should then list the contents of this disc. In this list should be something obviously to do with the installation, most of the installation files have an extension of the .pkg file, it could be called 'update Java 8 73.pkg. Double-click or open the pkg file and follow the instructions.

• Whenever I try to change the settings for startup from the Control Panel, a pop up tells me that I need to activate Windows Defender and open

  I installed Microsoft Security Essentials today and I'm trying to edit startup programs. Whenever I try to change the settings for startup from the Control Panel, a pop up tells me that I need to activate Windows Defender and open.  However, most of the security will not allow Windows Defender be turned on and I want to change the startup parameters.  How can I accomplish this?

  Hello

  If you use Norton, AVG, Avira, Microsoft Security Essentials, McAfee, etc. the default action is for Windows Defender must be disabled, that these AntiVirus programs have their own Antispyware Applications.

  There is nothing to worry.

  Using both programs at the same time can cause system conflicts, etc.

  If you want to have additional protection against malware using the version FREE of Malwarebytes AntiMalware:

  http://www.Malwarebytes.org/products/malwarebytes_free

  And now edit startup in Vista without using Defender programs, use one of the following methods:

  "How to use MSCONFIG in Windows Vista"

  http://netsquirrel.com/Msconfig/msconfig_vista.html

  Or the program Autoruns for FREE:

  "V11.21 Autoruns for Windows"

  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902

  See you soon.

• I was doing a pop-up error box that says: Winrscmde has stopped working and was closed.

  Original title: Winrscmde error message

  I was doing a pop-up error box that says: Winrscmde has stopped working and was closed.  A problem caused the application to stop working correctly windows will notify you if a solution is available.  How can I stop this, I don't know what is Winrscmde or what it does?

  Hello
   
  1. do you have this pop-up at starup?
  2 have you made any changes to the computer before the show?
  Winrscmde errors are usually due to the corruption of registry files.
  Method 1:
  
  Put the computer in a clean boot state, see if that helps.
  How to solve the problem by running the clean boot in Windows Vista:
  http://support.Microsoft.com/kb/929135
  Note: Once you have completed troubleshooting, perform the steps in the step 7: to reset the computer as usual.
  Method 2: Run the checker system (SFC) scan files and check if it helps.
  How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista: http://support.microsoft.com/kb/929833
  Method 3:
  
  I suggest you make a system full scan just to be sure.
  Here is a link that will give you information on how to perform a full scan of the system:
  http://www.Microsoft.com/security/scanner/en-us/default.aspx
  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest anti-malware
  definitions, download and run the Microsoft Safety Scanner again.
   
   
  , Note 1: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

• I have windows vista and when I click on a shortcut on the desktop I have a pop up asking what file to open it with. In order to open the file I find the actuall file.

  Original title: registry exe problem

  I have windows vista and when I click on a shortcut on the desktop I have a pop up asking what file to open it with. In order to open the file I find the actuall file. This also occurs when you download the software, which makes it difficult, because the file is not on the pc yet. All solutions?

  Looks like you may have a virus or other malware. Get your updated antivirus program and boot into Safe Mode. Note that some viruses can hide from your normal antivirus program, so you really need to scan in Safe Mode. To enter in Safe Mode when you turn on first, press F8 on every seconds until you get the menu, and then select Safe Mode. Then run a complete system scan.

  Microsoft has suggestions and offerings to

  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus

  Moderator Forum Keith has a few suggestions along this line to

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working/6ab02526-5071-4DCC-895F-d90202bad8b3

  If that suits him fine. If this is not the case, use system restore to go back to an earlier date at the beginning of the problem. To run system restore, click Start-> programs-> Accessories-> System Tools-> system restore. Click on the box that says show more restore points.

  You can check the corrupted system files. Open an administrator command prompt and run SFC if the above does not help. Click START, and then type sfc in the search box, right-click to SFC. EXE and click run as administrator. Then, from the command prompt type sfc/scannow.

  Finally if all else fails, you can look at the rather cryptic system event log. To make, click Start-> Control Panel-> administration-> event viewer tools. Once in Event Viewer system log-click and scroll entries looking for these "error" with indicator see if you can find guidance on where the problem may be.

  I hope this helps. Good luck.

• I have a chase bank credit card that I have good ranking and what number do I call to talk to I tunes because he says, use a different card, it's the map I was buy everything what I tunes. Is it because I have challenged their load m

  I have a chase bank credit card that I have good ranking and what number do I call to talk to I tunes because he says, use a different card, it's the map I was buy everything what I tunes. Is it because I thought them charge me twi

  Can I have it please the number on I tunes support whether please or have them call me at * Leonardo B *.

  < personal information under the direction of the host >

• I have several items in my trash that I can't remove. I get the message "the operation cannot be completed because one or more required elements could not be found. (Error code - 43) "when I try to do.

  The operation cannot be performed because one or more required items be found.

  (Error code - 43)

  I have several items in my trash that will not delete. I get the message that precedes, when I try to do. I deleted successfully other files using "delete immediately", but these just won't. I also can not move out of the trash to another folder.

  I'm using an iMac with OS X El Capitan 10.11.6 operating system

  Have you tried the instructions in the order that they are arranged in you may not empty the trash or move a file to the Trash - Apple Support?

• I have 14 cookies with 0 bytes that settle 12-30-5000, how do I get rid of them?

  I have 14 cookies with 0 bytes that settle 12-30-5000, how do I get rid of them?

  In Windows, usually if you can find and see a file then right click with a mouse offers options including rename this file. Rename cookies.sqlite to something like cookies.sqlite. Old1 updates the file out of use; while leaving open the possibility to rename it and re-use it if necessary.

  The easiest way to find the file, (it is located in your Firefox profile) is to use:

  • Firefox Button-> help-> troubleshooting-> [folder opened] profile information

  Firefox will rebuild a file the correct name of the next time you restart Firefox. Delete or rename the files deletes cookies and that you continue to use the cookies of Firefox will be added and updated as usual.

• I have an IMac G5 version 10.5.8, 1.8 GHZ Power PC G5, 512 MB of DDR SDRAM. I currently have 3.6.19.Would FireFox, that I have a tp upgrade 5 Firefox?

  Info on my PC is below:
  Model name: iMac G5

   Model Identifier:	PowerMac8,1
   Processor Name:	PowerPC G5  (3.0)
   Processor Speed:	1.8 GHz
   Number Of CPUs:	1
   L2 Cache (per CPU):	512 KB
   Memory:	512 MB
   Bus Speed:	600 MHz
   Boot ROM Version:	5.2.2f2
   Serial Number (system):	W844101MPNY
   Hardware UUID:	00000000-0000-1000-8000-0011242F512C
  

  I currently have 3.6.19.Would FireFox, that I have an update for FireFox 5?

  Support for Firefox 3.6.x version is expected to be completed in the near future, however, an update for Firefox 3.6.20 is expected tomorrow. To take advantage of the new enhancements in Firefox, you should upgrade to a newer version, see https://www.mozilla.com/en-US/firefox/central/

  However...

  On Mac, Firefox 5 requires an Intel x 86 processor :

  • https://www.Mozilla.com/en-us/Firefox/5.0/system-requirements/index.html

  You can try TenFourFox, built especially for your Mac PPC; based on Firefox 5 by a third party. Because of problems that the developer has throw its pages on a new server you can not access the site directly right now, but you can download it here:

  • http://www.MacUpdate.com/app/Mac/37761/tenfourfox
  • Home page for TenFourFox (not currently working): http://www.floodgap.com/tenfourfox
  • The developer's blog: http://tenfourfox.blogspot.com/

  If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.

  Not related to your question, but...

  You must update some plug-ins:

  • Plugin check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
  • Shockwave Flash (Adobe Flash or Flash): updated Flash in Firefox

• I have an ifone6 that is not recognized by iTunes. It has a newer version of iTunes, but when I check the updates, it says I have the latest version. Thinking that it is a matter of Win XP. Thanks for help.

  I have an ifone6 that is not recognized by iTunes. It has a newer version of iTunes, but when I check the updates, it says I have the latest version. Thinking that it is a matter of Win XP. Thanks for help.

  You can run the latest version of iTunes for your version of Windows, but you are not running the latest version of iTunes is available and it's iTunes 12.3. You must run Windows 7 at least. I'm not a Windows user, but I think 7 is newer than XP.

  Check this.

  http://www.Apple.com/iPhone-6/specs/