I have a problem with Microsoft Silverlight on Vista.

My problem is that I don't even know what is Silverlight, or how I had and whenever Vista asks me to allow or not allow Silverlight my computer freezes and I have to restart the computer. This seems to happen almost every time that I try to open an attachment or try to send a new email.

Thanks for any help you can give me.

Hello

1. did you of recent changes to the system before the show?

2. not the problem only occurs when checking e-mail?

3. What is the exact problem that you face with Silverlight?

4. what Web browser do you use?

5. What is the exact error when you receive a prompt for Silverlight?

6. do you have security software installed on your system?

Method 1:

Follow the link below, run a Virus Scan and check if it helps.

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Method 2:

Also, I suggest you to uninstall and reinstall Silverlight and check if it helps.

Access the link to learn more about uninstalling Silverlight.

http://www.Microsoft.com/Silverlight/get-started/install/uninstall-win.aspx

Access the link below and download the latest version of Silverlight and reinstall.

http://www.Microsoft.com/Silverlight/get-started/install/default.aspx

For more information about Silverlight, see the link below.

http://www.Microsoft.com/Silverlight/what-is-Silverlight/default.aspx

http://support.Microsoft.com/kb/2608523

Let us know if it helps.

Tags: Windows

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