I have a subscription of CC photo by using photoshop and lightroom.  I own Acrobat Pro XI.  My desktop creative cloud app keeps saying to update Acrobat DC?

Similar Questions

• I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I'm not sure what I'm supposed

  I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I don't know what I have to do. Is the version that I use the purchased version? I'm afraid that I always use the 30 day trial version. It will change to that purchased once the payment by credit card has been approved? Or do I have to download some versions of Photoshop and Lightroom again? It is quite confusing. Thank you for your help.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• My desktop creative cloud app does not connect. It is just grayed out. I uninstalled, re-installed, restarted, but nothing seems to help. It's on my Mac one. On the other Mac, it works fine. Both have BONES 10.9.3

  Any suggestions?

  Hi Fcs227,

  Please check out the following threads and try the suggested solutions:

  Clouds WHITE http://forums.adobe.com/message/5484303 screen

  - and step by step http://forums.adobe.com/thread/1440508?tstart=0

  - and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  Kind regards

  Rave

• New laptop, existing electronic subscription to Photoshop and Lightroom

  I have a new laptop and want to get my electronic subscription to Photoshop and Lightroom on my new laptop computer. any advice?

  You can install the latest version of the Adobe Creative Cloud Desktop from here:

  Install creative cloud desktop application

  Once you have installed the creative cloud desktop application, you can click on the creative cloud icon located in the taskbar (Windows) or the Apple one piece (Mac OS) menu. You can use the desktop creative cloud app to install applications.

  Using creative cloud | Download, install, update or uninstall applications

  : Note do not install Adobe apps from a backup, time machine or migrate files. All applications must be installed from the installation files.

  I hope this helps.

  Concerning

  Megha Rawat

• Hello friends, I have a license with terms of the photo with Photoshop and Lightroom applications installed on my iMac. Question: With this license can I install these applications also in my notebook? Using the same license.

  Hello friends, I have a license with terms of the photo with Photoshop and Lightroom applications installed on my iMac. Question: With this license can I install these applications also in my notebook? Using the same license.

  Yes, individual licenses, ranging up to allow two simultaneous, activations facilities.

  subscriptions allow mounting on an unlimited number of computers.  connection is limited to a maximum of two computers at a time.

• I have a subscription to CC Photoshop and Lightroom. I bought a new Apple MacBook Pro last week. I had Adobe shadow my computer to download both programs on my computer. Downloads succeeded, but now my problem is that nothing has been transferred?

  I have a subscription to CC Photoshop and Lightroom. I bought a new Apple MacBook Pro last week. I had Adobe shadow my computer to download both programs on my computer. Downloads succeeded, but now my problem is that nothing has been transferred? I have photos and user presets on my old computer in lightroom, but nothing transferred. Also, it is show on this computer I have 5 Lightroom, but team support pulled up to my account today and downloaded lightroom cc if it still means something. I am a new photographer and green not computer savvy. I am totally confused with no further assistance from Adobe.

  It's pretty normal. All your images are always on your old computer and you transfer those to your new computer. Just transfer them as well as your catalog file and opens in Lightroom on the new computer. For presets, you need to transfer files, preferences and presets that are hidden in folders hidden on the Mac. Therefore, with the Mac, when I update the machines, I'm usually just restore from a backup on the new computer (very easy with Time Machine backups) or directly from the old machine (a little harder). This will give all files and settings and the software installed on the old machine immediately and you can just continue. Is not something that Adobe can really help you with either said by the way, but you might have someone from the Apple Store help you with that, if you are not comfortable with moving files to a new computer.

  Cc of Lightroom is simply a version update of Lightroom 5. CC requires a monthly subscription that pay you apparently. You did not use the software you pay for if you use 5 Lightroom on the old machine.

• I have a subscription (InDesign), but can not use it

  I have a subscription (InDesign), but can not use it

  Hello

  Please we write the error message so that we can help you. However, if you get error then follow it please stop Creative Cloud 2015 to return to the mode of trial and problem with Photoshop CC license to rename the hosts file if necessary.

  It will be useful.

  Kind regards

  Shelly

• Why ask me to buy Photoshop and Lightroom when I have a creative cloud subscription

  Why ask me to buy Photoshop and Lightroom creative cloud when I have subscription. When I opened my creative cloud can I open bridge cc but Photoshop and Lightroom ask me to buy the program. My last Bill come from 26/02/2016.

  Hi Øivind,

  You can follow the article: Solve common Adobe Creative cloud activation of (log) and questions (disconnect) disabling or error messages that will help you get your fixed activation problems.

  Let us know if it works or not.

  Thank you

  Yann Arora

• I have a subscription to Creative Cloud for Photoshop and Lightroom, I don't understand if the subscription is active.

  Hi, I have a subscription to Creative Cloud for Photoshop and Lightroom, and I paid through pay Pall. The payment went well. But when I opened creative Claud, I read that photoshop and lightromm will be a version of Prov. again for three weeks. My subscription is active, but applications are being tested.

  Who can help me?

  Thank you

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• We just opened a new office in PAris and we want to give our people a more creative cloud that we already have in our main office. Need buy us a new subscription?

  Hello

  We just opened a new office in Paris and we want to ensure our residents a suite creative cloud a s the one we have in our offices. Must we agree a new?

  Hi Vincent,.

  Yes, you can buy subscriptions.

  You may well want to read on creative cloud for teams, will surely be of great help to you.

  Plans: pricing plans and membershipcreative cloud | Adobe Creative Cloud

  Creative cloud for teams:-https://helpx.adobe.com/creative-cloud/faq/teams.html

  Hope this helps

• I had the creative cloud now for 4 months, but it says I don't have a subscription when you try to use PS, but I connect to Adobe and I do?

  I had the creative cloud now for 4 months, but it says I don't have a subscription when you try to use PS, but I connect to Adobe and I do?

  I have download it again and he takes me to a page where it wants a serial number, I'm something wrong or missing something?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I have creative cloud for Photo (Photoshop and Lightroom) and I pay every month. I have everything installed and everything works except that when I run applications, Adobe Application Manager keeps asking me to register. I never had no serial number for

  When I started my monthly plan for creative cloud for Photo (Photoshop and Lightroom), never got a serial number for these applications. How can register them?

  Creative cloud do not need a serial number. or activation code it will use your Adobe ID on which you bought the creative cloud composition. Where the purchase of the CC is full no problem billing can

  If you need to sign in with your Adobe ID and password to activate the composition of the cloud.

  Disconnect & reconnect the CC desktop application.

  In case it is not signing in successfully, please try the following:

  I do not know what operating system, you work on so I give you a few steps windows and MAC:

  Windows:

  In windows 7 go to the following location:

  / Windows/system32/drivers/etc

  1. find the file "hosts".

  2. open it with Notepad

  3. check if you have any input for Adobe

  4 remove the entries and try again to launch any product of CC

  Mac:

  1. click on 'Go' and navigate to/private/etc

  2. open the 'hosts' file and departure for all entries for Adobe.com

  3 remove the entries and save the file

  4. try to launch again any product of CC

  You can consult:

  http://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html

  http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.

  Please let us know if it worked.

• Empty creative Cloud App and no subscriptions found

  Hello!

  So I bought Photoshop CC yesterday (about 24 hours) and from today, my CC application is completely white (white) and Photoshop tells me, that it can find no subscription to my identification code Adobe I searched simular questions in the forums, but I can't delete my version CS5 and CS6 (and I have a programm of CS4 only). Is there another way to use the full version of Photoshop CC (not the test one)? And how do I get my CC app working again?

  Photo says: 'no subscription found. '

  

  Snapshot of my CC App now:

  

  Hello

  Please refer to the threads below where this issue has been addressed:

  Creative cloud is empty window why?

  Cloud Desktop App is empty?

  New application Cloud Creative unusable: it is empty!

  Re: Empty opening creative cloud app

  For the 'no error subscription' please see the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• UI on my creative cloud apps have a blue tint

  All my creative cloud apps have a blue tint to the user interface elements. This happens only on my laptop and not my iMac. Y at - it all will for this? And if so, what would it be? Photo attached is what I saw. Any help is very appreciated.

  

  > happening on my laptop and not my iMac

  This seems to mean a material difference... no doubt a question a pilot video brand/model card and/or video

  But, with only the word "laptop" and zero hardware/driver Details, it's only a guess

• I reinstall the operating system and I have to delete all programs, including photoshop and lightroom. I put it again and offered to buy them, even if I already pay for them

  I reinstall the operating system and I have to delete all programs, including photoshop and lightroom. I put it again and offered to buy them, even if I already pay for them

  In addition to the steps mentioned above, you can also try:

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html