I have a virus in cjg.exe located in the appdata\local\temp\cjg.exe.
I have this virus on my system. I have Norton 360, which keeps showing me he's trying to access the internet, but it does not remove it.
I blocked it to access internet through Norton and also disabled as a through Windows Defender start-up programs. However, he keeps appears in the Task Manager and when it's my computer runs very slowly, and if I try to go to a page on IE, it takes forever and then sometimes takes me to a page of the antivirus.
I tried to delete it myself, but it won't let me delete.
What can I do to get this off of my computer?
Thank you.
The cjg.exe is the malware. Do the more effective and in-depth malware removal by the steps on the below link.
http://www.elephantboycomputers.com/page2.html#Removing_Malware
When it failed, download Guided Help. Choose one of the specialty forums listed on the first link. Save and read his FAQ display. PLEASE DO NOT DISTRIBUTE NEWSPAPERS IN MS FORUMS
If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). Please be aware that not all shops are skilled at removing malware, and even if they are, your computer may be so infested that Windows will have to be properly installed. If possible, have all your data backed up before taking the machine into a shop.
MS - MVP - Elephant Boy computers - don't panic!
Tags: Windows
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