I have a virus that prevents me from loging on my gmail account

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• I get a notice that my pc is infected with the W32/trojan2.nqco virus, it prevents me to get into my hotmail account and is to run my pc very slow.

  Original title: W32/Trojan2

  I get a notice that my pc is infected with the W32/trojan2.nqco virus, it prevents me to get into my hotmail account and is to run my pc very slow. Y at - it a for her removal tool and where can I find it?

  Start by downloading the free Malwarebytes' Anti-Malware http://www.malwarebytes.org/products/malwarebytes_free

• I have another laptop that I use from time to time, how can I get my photoshop from adobe on it?

  I have another laptop that I use from time to time, how can I get my photoshop from adobe on it?

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

• I think I have a virus that modifies my boot sequence in the Bios. It only happens some of the time when I re-boot. I have to go in and change this back to fix it.

  My computer is 2009, and I have a MSI motherboard. My operating system is Windows 7. Thank you

  Hello

  1. What is the number of brand and model of the computer?

  2. do you get an error message? If Yes, what is the full and exact error message?

  3. were there any changes or updates made on the computer?

  I suggest you to restore the default settings of the BIOS (Basic Input Output System).

  Note: BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can resolved e. Changes to settings are at your own risk

  I suggest you contact the manufacturer for help with the BIOS settings.

  In addition, refer

  BIOS: Frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows7/BIOS-frequently-asked-questions

• Horrible virus that prevents opening executable files?

  I recently managed to infect my computer with the worst virus that I've ever seen. I was on several different sites at the same time research on Elder Scrolls traditions for a mod I did. They were TESNEXUS, The Elder Scrolls Wiki and PlanetElderScrolls... With Bungie.net. IM POSITIVE it was TESNEXUS who gave me the virus, as they were recently hacked and I check other sites regularly.

  The virus opens and downloaded instantly (less than 1 second) and the second, he disappeared from Firefox crashed. I knew it was a virus and immediately tried to open spybot, but a protective icon in my tray called "Spyware" gave me the notice:
  'Spybot.exe' is infected with W32/Blaster.worm

  I got a similar message for any program, including the editor of the register, System Restore and command prompt. It was not long until things began to disappear and changing. I lost a lot of data from my program files. Photoshop works more and more than most of my games. Whenever I open a file, it would make a sound screams instead of his usual. My color scheme has been changed and the flooded icon my screen "You are infected" put warning.

  But what worries the most is another message that appears at the bottom of my screen. He said that a large number of files have been transferred remotely on another computer. When I accessed my other computers, there was a strange bond that I had never seen before. The network did not have a normal name, instead, it was a string of numbers.

  I turned off my computer and used my drive to start super - duper to the restoration of the system (such as the file .exe from the system restore did not work) and now everything is normal. I ran Spybot and AVG and neither program returned from the virus either.

  So how is it safe? This rest TAPI in my system virus hides my anti-virus? Can I clean my computer if needed, but it would be a serious pain in the stock and a good 3-4 working days to get things in order. It is with a backup on hand.

  Advice anyone?

  Thanks to Malwarebytes, I managed to find the potential killer.

  I had a total of 9 infections, of whom 8 were temporary files listed as Adware.

  The latest infection was listed as spyware and it was found in a folder in my program called relevant knowledge files.

• I have a virus that cannot be deleted. I want to reformat the drive, but I don't know how to clean my computer. Will this remove the virus, or simply write about it? also is there a way to erase and start over.

  Windows has identified a virus that cannot be deleted. reformatting will solve this problem? also wiping my own comouter solve this problem or just to write about it. Is there an online tool to clean my computer... more, after that how do I reinstall windows

  Try AVG and Avast free programs to find and fix the problem. In the future, these two will warn you if the malware is a download.  If this does not work, try the highjackthis program.  It will save a log that can be used by sites for free assistance to correct your problem.

  I would NEVER erase the hard drive!  I've been SP since its release and have have 60 programs on my computer.

• How can I find the file that is missing that prevents me from doing a full system restore and stop my security seal glue

  I recently discovered that I have a missing file that prevents me to do a complete system restore and also I

  think it prevents my security seal doesn't stick to connect to Yahoo! How can I restore it?

  Hi Christine,

  Welcome to the Microsoft Community and forums thanks for posting questions.

  Looks like you are unable to run the system restore and unable to connect to Yahoo. Please answer a few questions to refine the question.

  1. What is the file that you are talking about?
  2. What is the full error message?
  3. what happens when you try to connect to Yahoo.com?
  4. Once you get this file missing error message?

  Please visit the following link to ask a question on help forums http://support.microsoft.com/kb/555375

  I would be able to guide you in the right direction, once I get the above information.

• Does not receive new emails from thunderbird to my gmail account not

  Hello
  Since 4 February I get new emails in my thunderbird (version 31.4.0) to my gmail account. I can send emails, however.
  I have 2 other e-mail accounts and that they do not have the same problem. If I have access to my account gmail since the browser or my phone, I can see the most recent messages without problem. I have reviewed the configuration settings (IMAP) and they seem correct, incoming and outgoing.
  I already followed all the advice I could find online (removed McAfee, corrected some configurations recommended by gmail, etc.), but nothing helped. I would be grateful for any help.
  Thank you very much

  Your phone uses POP to retrieve messages?

• I have a J4680 all-in-One and there is a blocked file in the queue that prevent me from printing

  I can't remove a file from the queue; It is a recurring problem.  I followed the usual deletion process, but I can't dleete this precise issue and so cannot print anything that follows.

  I have Vista OS.

  Hello

  In Control Panel, open administrative tools and select abuse.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

  Restart the computer and you should find that the documents have been deleted.

  Kind regards

  DP - K

• Since I have a virus that I was not able to open any file from my office

  I can't open all the files in my office because I got a virus

  Run fix .exe from Doug Knox and then perform in-depth malware analysis.

  http://www.dougknox.com/XP/file_assoc.htm

  http://www.elephantboycomputers.com/page2.html#Removing_Malware

  MS - MVP - Elephant Boy computers - don't panic!

• What are firefox web ide and that's why all of a sudden that prevents me from working

  all of a sudden this morning, when I press the SHIFT key, a window opens which, when I expand it, it's firefox web ide. What white is, and why it rises. I am a simple user, not a developer and have no interest or need for developer tools. I can't make it disappear or turn it off. I finally get off I could enter my email by selecting my email address in a drop of water down - can't hit this symbol without the shift key--and put in my password limits by turning off caps lock key. But what makes firefox worse than useless.

  I guess this is related to the update firefox automatically downloaded yesterday or that it is some sort of virus, well I'm very careful about virus protection.

  I have used firefox for years and, so far, that is fine, but it's hopeless and, if I can't solve this report without delay, will be totally useless firefox for what it is.

  Thanks for the quick reply (happy to see the capital T at the beginning of this sentence). I never typed the F8 key (I almost never use the function keys, I am a developer/leader of old digital equipment and from time to time, for old times sake, open a DOS window and rename files using RENAME it order... i. e, a dinosaur) so there is no reason why it should have been stuck. The problem seems to occur when / whenever I used the key.

  But, for other reasons, I restarted my computer and the problem disappeared.

  As I see no reason why a reboot would have affected the behavior of Firefox, I don't see why this has helped. But I don't have a horse in the mouth, all happy with the result.

  Should it happen again, I will review and implement response info.

  In any case, thanks for your answer quick, complete and understandable.

• I have a virus that sends emails to everyone in my address book.

  Messages are empty or have no content object or a link that is not connect. Norton says this isn't a virus, MS scan did not detect a virus. What's next?

  Messages are empty or have no content object or a link that is not connect. Norton says this isn't a virus, MS scan did not detect a virus. What's next?

  Hey Florida pavier

  you don't say what e-mail program or the operating system

  Download update and scan with the free version of malwarebytes anti-malware in safe mode with networking

  http://www.Malwarebytes.org/MBAM.php

  You can also in safe mode with network download and run rkill to stop the problem before you download and scan with malwarebytes process

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  Walter, the time zone traveller

• Why doesn't control parental MS show zero (or scratch2cash) in Restrictions of App list that prevents me from setting to 'Allow' app for my child?

  MS parental control blocks the child from scratch, encoding software but I can't put it to "Allow" as zero (or scratch2cash) application is not indicated in the list of Restrictions of the App.

  I am running Windows 7 64 bit.

  Recently downloaded scratch2cash and it can work under my usual login i.e. parent. Scratch2cash appears on the desktop when my daughter connects but requires parental consent when she double-clicked on it. I welcomed access directly on the screen using my password to allow access that scatch2 does not always work. I have also connected to Family Safety to define application scratch2cash.com on 'Allow', but as above it does not appear in the list.

  It's to do with other restrictions, that I set as follows?

  Web filtering - value: can see sites and websites suitable for children on the green list. Note that Google browser is disabled at the moment.

  -Time: off

  Restrictions of App - value: can use many applications with a few exceptions.

  Store Windows and set - value: can use of games rated 7 +.

  Would appreciate help please.

  Thank you.

  Hello

  You could deal with this problem due to the filter you defined, I suggest to remove the filter for the apps and check if still face you this problem.

  Let us know the status of the issue.

• some mistakingly media player music files have been deleted, that I pulled from the trash, but there are some still missing. Is it possible to recover them? -If so, how?

  My windows media player mp3 music files have been deleted by mistake, they are also missing from the 'My music' file too.  I got some of them to the "basket", but there are some still missing were not in the bin.

  Is it possible to recover the rest of the files and put back them in 'my music '?

  Have you tried to do a search. MP3 to see if
  files could be somewhere else on your hard drive?

  See the following article:

  (308895) how to search for files and folders in Windows XP
  http://support.Microsoft.com/kb/308895

  There are programs of software designed to recover the
  deleted files. The following freeware is an example...
  a Google search will find more.

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  Recuva downloads (versions)
  http://www.Piriform.com/Recuva/builds

  Best bet would be a Portable version on a memory
  card or a Flash drive. (reduces the risk of crushing
  deleted files)

  Introduction of Recuva (tutorials)
  http://www.Piriform.com/docs/Recuva/introducing-Recuva

  Recuva - indicating what to look for
  http://www.Piriform.com/docs/Recuva/using-Recuva/advanced-mode/specifying-what-to-search-for

  The following article can be also worth a visit:

  How to recover files deleted with free software
  http://Lifehacker.com/393084/how-to-recover-deleted-files-with-free-software

  Good luck.

• Do I have a virus that just waiting to pounce on my screen?

  There is a small window that appeared in the corner of my screen saying "downloading the full software" with two choices: "install now" or "install later". I can't shut it down, and I don't remember to download something. I tried to restore the computer to a previous restore point, but it's still there. Is this a virus?

  I use windows 7 and Microsoft security essentials. Nothing appear currently in any analysis of virus, but he did catch a virus trojan some time ago. He says he he stopped.

  Hello

  I ask you to answer a question, so that we can diagnose this problem properly:

  The message occurs when you use a particular application?

  To be sure, I ask to download Microsoft Safety Scanner, start the computer in Mode safe and run a full scan.

  Safe mode is an option of troubleshooting for Windows that starts your computer in a limited State. Only basic files and drivers needed to run Windows are started.

  Follow the link below to learn how to do it.
  http://Windows.Microsoft.com/is-is/Windows7/start-your-computer-in-safe-mode

  Run a virus scan complete and check if the problem is resolved.

  The Microsoft Security Scanner is a security tool free to download that allows demand analyses and helps remove viruses, spyware and other malicious software. It works with your current antivirus software.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

   

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

   

  Warning: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Please let us know the status of the issue.