I have an error message here fatal system error status 0x00000000 and (0 xC0000001 - 0x0010037c can someone help me)
- Hello I have an acer 5535 with vista home premium 64 bit, I ordered the acer windows 7 upgrade and I put 8 in and was able to get threw the first disc it gave me the option of removing the acer erecovery system empowering so I did and my computer off in the process, so I started it up and it wouldn't load windows 77 disc so I just kept vista on my computer and went to the site acer and re downloaded acer e recovery it downloaded and I tried to restore my computer and I got the screen black of death with the cursor flashing today I got the recovery disc in the mail from acer to fix my computer but when I put the disc in it will load only the first disk and then cut what happened the first for the second time I set the time and I recived an error message that says STOP: C000021A and less it was displayed {0 UNRECOVERABLE SYSTEM error STATUS x 00000000 AND (0 xC0000001 0X0010037C SYTSTEM SHUTDOWN and tyhen my computer turns off the only thing I can do is to get into the bios, I think it's where I hit f12 I tried to get the disc to load by f12 and it load and stop at the center of the process I'm not savvy)} in computer science, but I wish well for some suggestions iam going crazy here without my computer Please HELP :)
Hello
I suggest you perform a new installation of Windows 7 by formatting the hard drive.
Follow these steps:
1. turn on your computer so that Windows starts normally, insert the Windows 7 installation disc or a USB flash drive, and then turn off your computer.
2. restart your computer.
3. press a key when you are prompted, and then follow the instructions that appear.
4. on the Install Windows page, enter your language and other preferences, and then click Next.
If the Install Windows page does not appear and you are not prompted to press a key,
5. on the page Please read the terms of the license , if you accept the license terms, click I accept the license terms, and then click Next.
6. to the which type of installation you want? page, click custom.
7. on the where you want to install Windows? page, click options (Advanced) readers.
8. click on the partition that you want to change, click the formatting option you want to run and follow the instructions.
9. When you are finished formatting, click Next.
10. follow the instructions to complete the installation of Windows 7, include the name of your computer and setting up an initial user account.
Check this link for more information:
http://Windows.Microsoft.com/en-us/Windows7/installing-and-reinstalling-Windows-7
http://Windows.Microsoft.com/en-us/Windows7/installing-Windows-frequently-asked-questions
Kind regards
Amal-Microsoft Support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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