I have an extra "WD" 465 GB hard drive connected to my computer HP "Intel Core i5"

My Windows 7 backup and restore cannot find hard drive attached to a USB port and displays the error (080070057)

Hi ArnoldScheurmann,

To provide the proper resolution, I would need more information on your side.

What is the accurate and complete error message?

Method 1:

I suggest you to check whether or not the USB HDD is detected in disk management.

a. click Start.

b. type disk management in Start Search and press enter.

c. check if the USB drive is detected or not.

Method 2:

I suggest you try the procedure described in the article and see if it helps.

"0 x 80070057" error message when you back up files in Windows 7
http://support.Microsoft.com/kb/982736

Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

Check out the link for more information.

Back up and restore: frequently asked questions
http://Windows.Microsoft.com/en-in/Windows7/back-up-and-restore-frequently-asked-questions

Hope this information helps. Answer the post with an up-to-date issue report to help you further.

Tags: Windows

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