I have can´t install adobe - need urgent help creative cloud...

I had to uninstall all adobe applications, because they were not opening. After that I can't download and install again. Everything is OK with my plan and subscription. The message that appears is the following:Screen Shot 2016-02-10 at 19.34.37.png

Consult the help document to fix the error code-1

https://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

If this does not help, please follow the steps mentioned below to completely uninstall the cloud - creative

Remove the OOBE and AAMUpdater folders.

Mac OS:

  1. Exit creative Cloud Desktop
  2. Access \User\\Library\Application Support\Adobe *

And/Library/Application Support / Adobe *.

To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 and later.

  1. Find and delete the files AAMUpdater and OOBE
  1. 4 / Library/Application Support/Adobe (rename Adobe Application Manager and Adobe of joint office)
  2. 5. go > utilities > (rename Adobe Application Manager and creative cloud)
  1. Download creative-cloud

https://helpx.Adobe.com/creative-cloud/help/install-apps.html

Tags: Adobe

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