I have premium account, but I can't use the tool option? How
I want to edit a pdf file but I can't, why?
I have premium account, but I can't use the tool
You have Acrobat installed on your system? (Download Adobe Acrobat products |) Standard, Pro | DC, XI, X )
Kind regards
Rahul Tyagi
Tags: Acrobat
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Log, activation, or connection errors. CS5.5 and later, Acrobat DC
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HI Sandeskitr,
Unfortunately there is no option to change credit card, paypal or vice versa.
If you want to change your payment information, you will need to cancel the subscription and buy a new subscription with a different payment option.
Cancellation:
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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For plans:
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Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
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If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
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If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
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Download LR you remove and reinstall your installation of Photoshop Lightroom 5? Licensing for your membership apply to Lightroom if you install through the creative Cloud Desktop application. You can find more details at install and update the apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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Hi sharie59301931,
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First thing to try: uninstall and reinstall the latest version of the player.
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BTW did you connect with Adobe Reader [Preferences |] Adobe online services]?
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To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
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Jesse,
I'm afraid that have met you the Rectangle Live bug that is limited to the MAC versions from 10.7 and 10.8, but not of 10.9 (Mavericks) or 10.10 (Yosemite). If all goes well, the bug will be fixed soon.
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