I have problem to open my books purchased (from konobooks, ebookmall, etc.) after a disk crash & relocation of ADE. Please sent me an e-mail to tell you more in detail the problem

Dear Sir or Madam
I bought a lot of e-books from a number of suppliers (Ebookmall, cobobooks, etc.), like the one attached. All of these have been readable through Adobe Digital Editions(pdf & epub format) services. Unfortunately I got a drive in the summer crash and I got a lot of my archives, including e-books, which i've purchached, thanks to data recovery. After that, I try to open the above book through ADE 4.5 but it appeared a message like the one attached. Exactly the same message in all efforts to open similar electronic books like the one attached. At the same time I ' ve use my laptop to open my e-Book, using ADE 3.0. About this process, the system ADE requires authorization and after that, it started to load the book. However, even after the competition of the loading bar, the system is not able to load the book.
As I have spent a lot of money for these books, all the time using services of Adobe Digital Editions, I would like, please, give me a solution about my problems. I can't attach the sample ebook. More I can not allow my ADE Deckstop, because the system says thai that I use the same e-mail and password in another currency (my laptop)

Your faithfully

Spanos Christos

00.jpg

Macintosh:

  1. Open Adobe Digital Wditions.
  2. Press command + shift + D to Deauthorize Adobe Digital Editions.
  3. Select clear authorization.
  4. Click OK and exit the Adobe Digital Editions software.
  5. Navigate to / Users / / Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you use 10.7, see library access hidden files. Mac OS 10.7 and later.
  6. Open Adobe Digital Editions and reauthorize.

Windows:

  1. Close all applications.
  2. Click Start > run.
  3. Open, type regedit in the text box and press ENTER. The Registry Editor opens.
  4. In the left pane of the registry editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
  5. Select the key of the follower.
  6. Choose file > export.
  7. In the export registry file dialog box, select the branch selected under export range. Enter a name and location for the backup registry key, and then click Save.
  8. Right click on the key to the follower, and then choose Remove.
  9. In the dialog box confirm the key deletion, click OK.
  10. Close the registry editor.
  11. Open Adobe Digital Editions and reauthorize.

Tags: Adobe

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