What should I do to not have problems with my internet connection while I'm on Skype?

during internet Skype keeps fading, causing video problems and sometimes it cuts completely

Hello

1. What is the brand and model of the computer?

2. what security software is installed on the computer?

3. have you made changes on the computer recently?

4. do you have a wired or a wireless connection?

5. is the Skype-specific question?

Method 1.

Ry Tyour computer to start clean and control state if the same problem occurs. Tuning your system to start in mode minimum state helps to identify third-party applications or startup items are causing the problem.

How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
http://support.Microsoft.com/kb/929135

Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

Please refer to the steps in these sections. These steps also applies to Windows 7.

Unable to connect to a home network (wireless connection)

Network connection is intermittent (periodically disconnects)

Network connection issues: http://Windows.Microsoft.com/en-GB/Windows-Vista/troubleshoot-network-connection-problems

Method 2.

I suggest you to uninstall and reinstall the Skype program and check.

Uninstall or change a program: http://windows.microsoft.com/en-us/windows7/Uninstall-or-change-a-program

If the problem is specific to Skype, you can contact Skype for additional help.

Refer.

How do I completely uninstall and reinstall Skype for Windows? : https://support.skype.com/en-gb/faq/FA10634/how-can-i-completely-uninstall-and-then-reinstall-skype-for-windows

To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: How do I back up and restore the registry in Windows

For Windows 7: back up the registry: http://windows.microsoft.com/en-US/windows7/Back-up-the-registry

I hope this helps.

Tags: Windows

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