I have problems to connect to ePrintCenter and the password recovery link does not work for me.
I have a PhotoSmart 5510e which was working fine until recently these app printing stop work and display of messages that I need to go to for custom ePrinterCenter it. Has tried to open a session in the ePrintCenter but it keep telling me the password is not valid. And when you use the password to get the link, it keeps telling me to enter the email address associated to the my account when I click OK. I already have then enter the email address what do I do? Really need to connect if I use the App founction on my printer. My computer is running Win7 64-bit.
Hello jc111,
I would like to apologize for the problem you are experiencing. The eprintcenter.com site and the site snapfish.com are connected. It is possible that you had a printer in the past that you signed up for an account with snapfish, while you were recording with us and you didn't. I would try going to snapfish.com and using the forgotten password under their log link to see if who you alow reset you the password. Once the password is reset, log information Web site snapfish.com will be information to use to connect to eprintcenter.com. If you need anything else please do not hesitate to answer.
Tags: HP Printers
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