I have restored my password but I can't have a new.

Yesterday, my old ID did not open because I forgot my password. I restore the password, but I'm not able to get a new password and I have all my important messages in my bos. What should I do to open a session?

Hi JanetMusabyimana,
 
-Are you referring to the ID of the connection for Windows? What is the e-mail account that you speak?
 
If you are referring to the password of Windows, here is an article that might help you:
 
Note: Microsoft technical support engineers cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features.
 
Post back with more information to help you help the better.

Tags: Windows

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