I have to wipe my computer. Ive already disabled my cs6 software. Can I just connect to my adobe account to reinstall?

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  1 is this specific problem with a particular DVD playback?

  2 did you change on your computer before this problem?

  3 have you tried to play the DVD in another computer?

  4. What is the format of the video file?

  You can follow the suggestions and then check.

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  a. open Windows Media Player.

  b. click on Tools.

  c. click on Options.

  d. click on devices.

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  f. ensure that Rip and playback are digital.

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  You can download and install the latest codec of your favorite search engine.

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  Note: This response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there.

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  http://Windows.Microsoft.com/en-us/Windows-Vista/play-an-audio-or-video-file

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  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
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  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
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  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

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  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

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  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

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  Please see the below help documents:

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  Kind regards

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  Hi Timstimpson,

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  Try the following:
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  3 scroll down and look for the Automatic Wireless Configuration service
  4. double-click on the service and make sure that the Startup Type is set to Automatic
  
  
  Let me know if it works for you!

  Cody C
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

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  I don't see an active subscription to creative cloud under your account.

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  Let us know if it works or not.

  Thank you

  Yann Arora

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