HP Officejet Pro powerpoint 8620: 8620

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• HP OfficeJet Pro 8620: OfficeJet Pro locked 8620

  He was always hit or miss if my printer (especially scanning capabilities) will work on any given day. Today, I tried messing around with all sorts of things that he can work and seem to have only made worse.

  Now I'm completely locked out of making changes. When I try to access the network configuration I get the message: "integrated network of capacities have been disabled. Contact your administrator or the person who set up the printer. I set up the printer and have no idea what to do.

  I tried to restore the default values, but received a similar message. "The service has been locked by your administrator.

  I uninstalled the drivers and when trying to re - install is simply not connected to the printer.

  Any help would be appreciated.

  Hey @IslandPlanet,

  Welcome to the Forums of HP Support!

  I see you have a few problems with your Officejet scanning 8620 and you found a mistake that network capacity have been disabled by your network administrator. I can help you with these questions.

  First of all, we need to remove the error on the printer. I will send you a private message with details describing how to solve this problem. You should see a private message me in your Inbox shortly.

  Once you have initialized your printer again we will have to determine what is causing the problem you are experiencing. The next time that you can't print or scan, we will do the following:

  1. On the printer, click on the wireless icon that looks like a radio tower.
  2. Click on the gear icon.
  3. Scroll down to and then click on print the Wireless Test status.

  A page should print with a few lines that say Pass or fail in the end let me know if something breaks down and what the Signal strength is listed as. Once I know what I'll be better able to help you.

• OfficeJet Pro 8620: Print in Officejet Pro Office 8620 2103 windows 7 64 bit

  I have exactly the same problem as Lazydog (HP 4920985 Forum post). I can scan but not print MS Office 2010 or 2013 my 64 bit Windows 7 desktop. I can print IE11, Adobe reader, Notepad, MS Picture viewer, but not from Word, Excel, Outlook, or Powerpoint.

  The document will Flash up briefly in the print queue, and then disappears without error.

  Also fails a test print from printer properties in Control Panel. I get a 'cannot print error Test Page'.

  I reinstalled the drivers several times, tried the USB connection or network conections without success.

  I tried the two drivers on the CD, as well as the latest drivers from HP, I downloaded.

  I ran the HP print and Scan doctor and it reports no errors, and I can do a test print of ok.

  I lived all the suggestions provided in the post on the Forum of HP 4920985 and nothing helped. (Turn off the firewall, reinstall drivers etc..) The printer works fine from a windows Desktop 8 and my Windows 7 Netbook and my computer laptop linux Ubuntu 14 running.

  I only had 3 days to the printer, and unless I can make it work soon it goes back to the shop!

  Hi @Krusada,

  At first I thought maybe it was the program, but after some research, I feel, the question may be the driver himself. Please try to use the 8600 as another pilot.

  How to assign other print in different Versions of Windows drivers.

  The link above will guide you through the steps to assign a different print driver, I ask that you choose the 8600 if available, and if not, you can install the base driver 8600 here;

  OJ8600_Basicx64_1315.exe - for 64-bit operating systems

  OJ8600_Basicx86_1315.exe - for 32-bit operating systems

  Is my version of 32-bit Windows or 64-bit?

  By clicking on the icon below the thumbs up, helps me to see that you are grateful and satisfied with my post! If the problem persists, I'll gladly do all that I can to help you

  Please don't forget to let me know if that fixes the problem or not. Thank you.

• HP Officejet Pro 8620: HP Officejet Pro 8620Print will not print oversized envelopes

  I thought I had followed the instructions allegedly simple re plug my new printer HP Officejet Pro 8620 in turn. Something to do with the connection via ethernet? I plugged it with a money USB cord.

  Then, when I tried to print something printable HP, the site does not recognize or find my printer.

  I also can't seem to print envelopes of various sizes. The instructions to keep your printer drivers on the evolution of the saying.

  Can you please help? The saleswoman of Staples said it would be easy. HAH!

  Thank you for your time and let me ride my rants. I enjoy your site and it.

  Hello

  HP pads are only available in the network connection, and no USB connection.

  To connect the printer to the network yoru connect it to your router wirelessly or through an Ethernet cable to any of the router LAN port, then you can activate printable HP.

  You must reconfigure the printer by opening the HP Officejet Pro 8620 software, and then click the utilities tab.

  Click Printer Setup and software and follow the steps to connect to a network printer.

  To set a custom size support size envelope follow these steps to configure the size within the confiugration forms your system, then the size configured support will be available in the print driver.

  You can follow these steps to set a medium size custo:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8610/8620/8630-e-all-in-one-printer-series/5367611/model/5367613/document/c03890386/

  Note that the printer supports a size order of 76 to 216 mm (3.0 to 8.5 inches) wide and 127 to 356 mm (5.0 to 14.0 inches) long. any value higher or lower is not supported and is not listed by the print driver.

  Shlomi

• OfficeJet Pro 8620: HP AiO install?

  I have 10 Windows installed and works.  My printer is wireless and works.  I am able to scan from the printer to my computer right now.

  However, I am using HP AiO remote so that I can control my desktop settings.  The application cannot find the printer to begin work.

  Run a windows system restore point and then try to install the drivers windows-1 on the next page

  Link: http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-Pro-8610/8620/8630-e-All-in-One-Printer-series/5367611/model/5367613#Z7_3054ICK0KGTE30AQO5O3KA30R1

• Officejey 8620e Pro: Officejet Pro 8620 connect wireless but not visible by any other device of

  Printer was fine for 9 months.  That is, Apple devices could print using AirPrint.  Computers laptops MacBook Pro and Windows 8 were also very good.  But now printer is not visible by any device when trying to print / set up a printer.  Finally managed to do work with a USB cable, but it's not practical for all members of the family.  Have you tried:

  Full power reset

  Reset wifi

  Updated drivers

  Recycled all devices that are used to be able to see the printer.

  To confirm, the printer says that it is connected to the wifi & AirPrint and wakes up when the control panel is touched.

  Thanks in advance

  Hello @Insightful_Chap! I'd love to help you with your Pro Officejet 8620.

  I understand your description that the printer is connected to your network, but is no longer visible for your devices. Although the printer is connected, I would allows you to use the following document to solve the problem as it will guide you through the necessary steps: HP Officejet Pro 8610, 8620, 8630, 8640 and 8660 e - all-in - One Printer Series - printer does not maintain the wireless connection.

  Please let me know the results of your efforts and we can go from there.

• OfficeJet Pro 8620: ADF Scan black line down

  Hello

  When I scan documents using the ADF, I get a black line at the bottom of each page (only the right side of the book). I tried to clean than the small scanning area - but I still get the black line - any idea how to get rid of him?

  You can download a sample scan pages virgins og here: https://files.secureserver.net/0s4RbMeFgHa3lX

  I just wanted you to day.

  After replacing the printer OfficeJet Pro unit 8620 3 times (when having tried 4) and I tried a HP Officejet Pro 276dw with the same problem, I ended up cancelling my order and get my money back.

• HP Officejet Pro 8620: Uninstalled the software and now Support HP does not open so I'm unable to install new software

  I have upgraded to Windows 10 and have since had problems with the scan from the printer to the PC. In the end, I uninstalled software according to the instructions, but when I tried to install the new software from the HP Support page does not recognize that I have a HP product, if I can't access the page to install the new software for Windows 10. My CD is for the older version of windows and can no longer work either. Help! Someone know how to reslove it?

  Simply download the fully functional software and drivers on HP website.

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8610/8620/8630-e-all-in-one-printer-series/5367611/model/5367613

• HP Officejet Pro 8620e all-in: News Officedjet 8620 - Pro software from scanning

  The Analysis dialog box does not allow me to check the "automatic crop" function for scanning on my new HP Officejet Pro printer 8620 e all-in-one.

  Hey @JJP1,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I understand that your framing auto option is grayed out when you scan for your Officejet Pro 8620 e-all-in-one printer to your PC for Windows 10. I can help you with that.

  To select Auto Crop:

  1. Open HP Scan.
  2. Next to the Source, select the option of flat.
  3. Click on advanced settings.
  4. Next to Type, select Photo.

  Now you should be able to select Auto Crop.

  Please let me know if you have any other questions. If not, have a great day!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• OfficeJet Pro 8625: Remove printer OfficeJet

  I need to remove a printer HP OfficeJet Pro 8625 (8620) laptop.  The printer is a shared Ethernet network device.  I guess I have to remove both the printer itself (via Control Panel) as well as the associated software (drivers HP).  What is the correct order for this (first remove the printer or remove the first HP software)?  Is there anything else I need to do?  I want to completely remove the OfficeJet from the laptop, as it was never there.  I then reinstalled the printer from scratch on the laptop.

  Thanks for your help on this issue.

  Hello

  First remove the HP software from the control panel > Unisntall a program.

  Removing software will remove probably any existing device as well.

  Only if a queue of the remains of printers and printer peripheral slot select Remove an instrument to remove.

  Kind regards

  Shlomi

• HP Officejet Pro 8625: My Pro suddenly cannot connect to my wifi Officejet 8625

  In the middle of the night, my wireless connection is released. I've uninstalled and reinstalled the HP program on my computer, but unless it is connected to the router - then I can't go on without her.

  It finds the router, but when I use the WPS or enter the password - it still does not.

  Hi @Pro8625,

  Welcome to the Forums of HP Support!

  I see that you are unable to print to your printer HP Officejet Pro 8625 wireless. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand that the wireless is out in the middle of the night and since that time you could not reconnect the printer.

  If you encountered problems with the wireless did you click on the "Reset" button on the router? This restores the factory settings, that would have removed the password wireless. If so, please reconfigure the router settings before reconnecting the printer to the wireless network.

  To help determine the cause of wireless questions use this guide HP Officejet Pro 8610, 8620, 8630, 8640 and 8660 e - all-in - One Printer Series - printer does not maintain the wireless connection.

  Please avoid using the router WPS function to reconfigure the printer on the wireless network, use instead the wireless configuration wizard. Refer to this guide: connect the printer to the wireless.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Officejet Pro 8610: printer says ink cartridge is damaged

  Hello, my printer was working well, but the colors were not true to life printing.  I tried to print a page of print quality diagnosis and this prompted to say that the ink cartridge is damaged. Now, it will not be printed. Help, please.

  Hi @sooz01,

  I see that you get an error message "ink cartridge is damaged. I would like to help you today.

  Please, try the following steps to see if it will solve the problem.

  'Missing cartridge' or "Incompatible cartridge" Error Message is displayed for Printer series e-all-in-one HP Officejet Pro 8610, 8620, 8630, 8640 and 8660.

  If the problem persists, please Contact the HP Support for help. Check the model number and the form to receive a file number for faster assistance.

  If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.

• HP Officejet Pro 8610: Printer paper mangles

  I bought a HP Officejet Pro 8610 a few months ago to use mainly for scanning and copying for a home business.  I could not get the printer to print a sheet of paper without deformation of paper and printing things on an angle.  I use paper nine of a ream of fees.  I tried to reload the paper, using less paper in the tray, using more paper in the tray, etc.  My main Canon printer has recently died, and now I have to be able to print business documents and controls on my HP printer.  Any suggestions?

  @Suepatpi

  Welcome to the Community Forum of HP.

  A few ideas

  ========================================================

  The printer may need to be aligned after you do not use as a regular printer for a long time.

  Problems print quality for the e-all-in-one printer series HP Officejet Pro 8610, 8620, 8630, 8640 and 8660

  Down 2/3 of the way through the document, find "step 4: calibrate the line break"-you want to complete it!

  ========================================================

  Belle is not usable equal

  The HP 8610 can care for the moisture content of the paper, or maybe the printer doesn't like the weight of the paper you are trying to use.  This is the simpler, more straightforward answer.

  Assuming that you selected correctly before the type of media in the printing preferences for the printer knows what kind of paper to expect and how to react - the printer is maybe not able to manage this particular test.  If this is the case, and regardless of the perception of the quality of the paper, there is no way to force the printer to accept this document.  It is not a question of "bad paper" - it is a question of how the printer sensors respond to the book.

  Beautiful paper is not always equal paper which is printed on each printer.  HP printers are not the only picky ones in the world.  All printers of high quality can respond to the report in this way.  You don't have to use paper HP, is told by the way.   Try different papers.  Place this paper somewhere cool and dry to store and try again later.

  ----------------------------------------------------------------------------

  Printing preferences

  If you have not already done so, you can set the media type in printing preferences.

  Setting the media Type tells the printer what kind of paper be expected; the printer sets the reels and the spring tension to pull the paper into the printer correctly.

  Printing options

  ----------------------------------------------------------------------------

  The case of the order of the missing pages

  You mentioned something in passing that might be important:

  You will use your OfficeJet 8610 to print checks.

  If printing of cheques requires a feature 'Page Order' of the printer, you may be interested in the following:

  Printing options

  See the entitled subject

  • Page order - front to back / back to front
  • • Option 1: Use the OfficeJet Pro 8600 driver

  ----------------------------------------------------------------------------

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• Printer HP Officejet Pro 8100 & custom paper sizes

  Found all useful instructions on creating new formats of paper custom in Windows 7. But am complete novice & need to buy a printer for a charity. Installs on this model because of good reviews, but more work will be 1 document of custom paper size. Need to know if the instructions are foolproof! (Before spending their money.)

  Hello invqn,

  After some detailed research, as well as installing the Pro 8100 (and other products) on a Windows 7 system, we determined the 8100 Pro does not support custom sizes: this is by design and intent.

  Note that one of our engineers proposes to use a different set of drivers (from an older device) as a possible workaround, but it is not proven and could be used to limit your overall functionality of the device.

  However, we have confirmed that a newer device which is currently, the HP Officejet Pro 8610 (8620 or 8630) e-all-in-one, supports the formats customized; Here is the multifunctional printers.

  By following the instructions in the link you sent, you can create new forms with custom formats and it will be displayed in the properties of the printer to get a job / select. It supports custom formats of 3,00 x 8.50 x 14.00 5.00 in. in.

  Our intention is only to provide information about what we know; you could take a moment and perhaps see if a representative Marketing HP might be able to give you more information, but that's what we have.

  We hope this helps...

• HP Officejet Pro 8610 e-All-in: no internet connection

  Hello

  I bought just for HP Officejet Pro 8610 e-all-in-one printer and did the whole upward according to the instructions. everything is fine except for the fact that the printer does not connect to the internet. Although I had no problem to being of network discovery and connection for some reason when I'm checking updates, that it is said that the printer does not have to connect to the internet. I tried ethernet also and always had the same questions.

  any advise will be greatly appreciated.

  PS: all other devices on the network have any connecton from Internet, only the printer

  Hello Evan_,

  Welcome to the Forums of HP Support!

  I see you are having some problems with the Officejet 8610 Internet connection, I would like to see if I can help. Please try to apply a manual IP and DNS to the printer. You can learn to do it by following the steps here: HP Officejet Pro 8610, 8620, 8630, 8640 and 8660 e - all-in - One Printer Series - printer does not maintain the wireless connection, three Solution.

  After you apply the INVESTIGATION period, defining the DNS is done after on the same screen. Use these information for DNS: 8.8.8.8 & 8.8.4.4

  Good luck and let me know the out come.