I have windows 7 64 bit operating system says my computer starts windows system 32

I have a gateway laptop with windows 7 Home premium. Clealy system I.D. indicates 64-Bit os.  Windows has been shut down and restart without being invited.  I wanted to see the info to start.  This computer starts up and all the info in the trunk are saying Windows 32-bit system? What happened here?  According to me, that's why Windows keeps stopping.  How can I fix this? At all times, may not install certain security updates as well.

How can I suddenly have a 64-bit os which is starting to 32-bit.  It started in early April.

Where do you see this saying 32-bit?

If you open your Start menu, click computer and select Properties, the system properties box that opens will tell you the correct number of bits of your operating system.

Please note that it is possible (and very common) to have a 64-bit processor in your computer, but a 32-bit operating system.  In fact, it is the most popular configuration of Windows 7.

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