I have XP I have down loaded the update for Kodak printer 5300 now will not work. It is said to use advance dot placement mode size of paper by a select line

I down loaded the 5300 Kodak down load nd now the printer works well not. It is said, to use advanced point positioning mode select a paper size by a line and the paper tray

Hello Forrestar,

Thank you for your message.  We will try to remove the software that you have installed, and then reinstall the latest version of the software for your device.  Did this update also includes a new driver?  If so, you could try to restore your driver to the previous version.  Please let us know so that we can help you more to get this problem is resolved.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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