I installed McAfee access two days ago, and now the first elements 13 crashes whenever I open it.
I'm on a Dell XPS-8100 Windows 7-64 bits, 10 GB of RAM.
Any suggestions will be appreciated!
Thank you.
Thanks for the suggestion. Since I posted the problem, I have solved it, but I'm not sure what step done. I have tried disabling McAfee, both real time analysis and the firewall, but that had no effect. Then I tried in safe mode, which also don't make any difference to come. I started, I was wondering if McAfee was the culprit, after all, because then I remembered that I had added three pieces of the software after installing the new McAfee. One was a free video screen grabber, and the other two being free video conversion programs. Unfortunately, I uninstalled all the front I retried EP 13. When I did, I found things were back to normal. If my guess is that one or more of them were to blame.
Thanks again for your contribution.
Tags: Premiere
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