I just bought a subscription, and it does not work

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• I just signed for CC and it does not work!

  I decided to go for $10 / month for a year see if it was worth.  I installed CC desktop on my Mac OS X 10.8.  I tried to install Photoshop CC and he said that the installation failed because there was a beta version on the machine.  I never beta tested CC so that can't be the case. I ran a search on photoshop and apps and the only versions that appeared were CS5 and CS4.

  I tried to install again and it seemed to work but when I went to my app folder, it turned the Photoshop CC file was only 30 KB in size and could not be executed because he was incompat

  However the CC Office shows that Photoshop is installed and that it will not let me redownload itthis

  If this is representative of the work of CC I will be cancelling as soon as POSSIBLE.

  Any help would be appreciated!  Thank you!

  Hi trinko,

  Adobe does not recommend the use of several versions of the software on the same computer.

  Please uninstall previous versions, CS5 and CS4 completely and then try to install the CC apps and check.

• You just bought Photoshop and it does not work

  I just bought photoshop today and it does not work. When I open it, it remains open for 30 seconds and then a window pops up that says: 'a problem caused blocking the program works correctly. Windows will close the program and notify you if a solution is available. "and then it ends. I tried to uninstall and reinstall, as well as restart my computer. Nothing has worked. I'm currently waiting at customer service... but I've been waiting for half an hour. I am really frustrated because I just bought this... Lightroom works fine.

  1. Click Start.
  2. On the Start menu, click run.
  3. In the Open box, type "dxdiag" (without the quotation marks), and then click OK.
  4. The DirectX Diagnostic tool opens. Click the view tab.
  5. On the view tab, information about your graphics card are indicated in the Device section. You can see the name of your card, as well as the way in which a lot of video memory, there.

  Once you know the kind of graphics card you have, visit the manufacturer's Web site to download the latest version of the driver. Here are the links to download the drivers from the manufacturers of most common graphics cards:

  • NVIDIA: http://www.nvidia.com/content/drivers/drivers.asp
  • AMD: http://support.amd.com/en-us/download
  • Intel: http://support.intel.com/support/graphics/

  To move the trial to your purchased version, you will need to connect with the Adobe ID and the password on your CC account.

  Usually under help > Sign In part of Photoshop or in the creative Cloud Desktop application.

• I just bought Adobe audition on creative cloud, and it does not work. Said that the trial period is over

  I just bought Adobe audition on creative cloud, and it does not work. Said that the trial period is over

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  [moved from the download, installation, commissioning of Adobe Creative Cloud]

• Bought two of the iTouch, one for my wife and one for me. In the Notes his has the "" symbol for the formatting and mine does not work. Any suggestions?

  I bought the iTouch two at a time, one for my wife and one for me. In the application 'Notes' my wife shows the symbol "+" to the formatting and mine does not work. Any suggestion.

  Could you please include screenshots of the so-called issue?

• I just recently upgraded to OS El Capitan.  Now, none of my movies to quicktime does not work.  I have the old version of Quick time 7 and it does not work either.  They do not convert.  Help?

  I just recently upgraded to OS El Capitan.  Now, none of my movies to quicktime does not work.  I have the old version of Quick time 7 and it does not work either.  They do not convert.  Help?

  VLC will play them?

  http://www.videolan.org/

• I just dug my copy of train simulator, and it does not work on Windows 7 64-bit. Ideas please

  I just dug my copy of train simulator, and it does not work on Windows 7 64-bit. Ideas please

  Thank you very much for all your suggestions. "Iwent with."

  This can help with some (but not all the) programs/drivers:

  (1) uninstall the program, if it is already installed. Then when install you / reinstall instead of double click on the Setup file, right click and select 'resolve compatibility issues.

  (2) then click on 'Try recommended settings' and in the next window, click on "Start the Program" to install it.

  (3) after he set up see if it works properly. Note: some programs may not be able to run in Windows 7.

  and it worked.

  did anyone tried the version updated? I read some rather disappointing reveiws.

  Once again my kind thanks for all your suggestions

• just installed windows 8.1 but the webcam and Bluetooth does not work

  I just installed windows 8.1 on hp laptop 430 but now my webcam doesn't work and onboard microphone does not work and bluetooth does not work also. Please give me a soloution.

  Thankz in advance

  Hello Shehanf93

  Thanks for posting on the HP Forums!

  I understand that you have a problem with your laptop. However, since it is a commercial laptop, you should post your question on the map cell of the HP Enterprise Forums for a better answer.

  Have a wonderful day!

  Mario

• I have windows vista and I'm trying to uninstall the hewett Packard software of the printer I bought a printer problem and it does not work because the HP keeps popping up

  Who can relate to Windows

  I bought a Hewett Packard printer and it did not work properly so I bact to the store and exchange it for a printer problem.

  but before he took back the HP printer I do not uninstall the HP with the HP CD software. After installing the software problem I now the HP conflicking with the software of brothers. then when I want to print something the printer HP appears. My question is I tried to uninstall the program from HP and it does not work. I call the Hewett Parkard Tech. and no help there either. So please give me a direction step by step on how to uninstall the software Hewett Parkrad.

  Leon

  See if it helps:

  Three ways to uninstall and reinstall the software of printer/Scanner Hewlett - Packard
  http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-HP/

• Call to mobile and lanphone does not work

  Yesterday, I bought a subscription to appeal to Indian mobile and lan phone, but still I can't do my Skype call.

  I use Skype in my iPhone 5 s

  Please let me know what the problem is.

  Concerning

  Nikhil

  I had the chance to speak skupe customer and fix us the problem.

  I use Skype of UAE, here Skype been blocked before but now they open the Skype Web site we also make Skype-to-Skype calls, because of this port blocking the call phones and mobile does not work.

  So I used VPN over come this problem. Now I can make the Skype call to any mobile and lanphone.

  Hope this will help others.

  Concerning

  Nikhil

• pages started freezing, force to quit and restart does not work

  Try to do the homework, no good with computers. I used screen split pages with safari, then I'll click to pages and the cursor does not blink, and I can ty click on something, but nothing helped. I even try to click in Safari and who does not work either. I have to then press the task or what you call it, force quit applications, then restart. It started just randomly and really annoying, see I need to deal with all my classes AP. Pages for this when alone as well.

  Hello ElliottRadovan,

  I understand that the Pages and Safari sometimes appear to hang when switching between the two. Fortunately we have some articles that detail how to identify and correct the source of the problem, restore stability to your Mac.

  Isolate problems on Mac OS X
  https://support.Apple.com/en-us/HT203161

  Mac OS X: how to solve a software problem
  https://support.Apple.com/en-us/HT201516

  See you soon!

• Computer is very slow and IE does not work all the time.

  I bought a computer from my old employeer.  He is doing all sorts of things, or should I say not to do all sorts of things.  It is very slow and IE does not work all the time.  They have questions arise and ask if the administrator oks things and other things like that.  It came with any disks.  I would like to wipe, clean and load a new disc, but I don't know where to find the disc or if I can do it.   Can someone please?

  Hello

  Proceed as follows to contribute to these two questions. You can probably buy the disks of Vista machine to system or get
  the former employer to do it for you if necessary.

  Try these and it can also be a good idea to update your main drivers later. The General corruption can also play a
  role in this issue. And even the TCP/IP stack might need to be refreshed.

  What antivirus/antispyware/security products do you have on the machine? Be one you ALREADY had on this
  machine, including those you have uninstalled (they leave leftovers behind which can cause strange problems).

  If no joy there's something blocking perhaps.

  Start - All Programs - Accessories - System Tools - IE with no Addons - what works best?

  IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK

  IE - Tools - Internet Options - Security tab - click on reset all default areas - apply / OK

  Close and restart IE or IE with no addons

  not better?

  IE - tools - manage Addons (for sure disable SSV2 if it is there, it is no longer necessary but Java always install
  "(and it causes problems - you never update Java to go back in and turn it off again)." Search for other possible problems.

  Windows Defender - tools - software explore - look for problems with programs that do not look right. Permit
  are usually OK and "unauthorized" are not always bad. If in doubt about a program to ask about it here.

  Could be that a BHO - BHOremover - free - standalone program, needs no installation, download and run - not all
  are bad, but some can cause your question (toolbars are BHO).
  http://securityxploded.com/bhoremover.php

  Startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  Also get Malwarebytes - free - use as scanner only.

  http://www.Malwarebytes.org/

  --------------------------------

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  --------------------

  Departure - in the search box, type-> order

  at the top of the list to find COMMAND - CLICK RIGHT to it - RUN AS ADMIN

  Type the following commands (or copy and paste one at a time), each followed by pressing on enter.

  ipconfig/flushdns

  nbtstat-r

  nbtstat - RR

  netsh int Reinitialis

  netsh int ip reset

  netsh winsock reset

  RESET

  That resets your TCP/IP stack

  --------------------------------

  Maybe need of these:

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - Device Manager - Display Adapter - note the brand and complete model of your
  video card - double - tab of the driver - write version information. Now click on UPdate Driver (this
  cannot do anything as MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
  This will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with their
  own the software and drivers and all other main drivers that you have.

  Now go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration) and then of the manufacturer of the device
  (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for the BIOS, Chipset and software)
  updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after each installation.

  Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
  This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
  questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
  manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• Dreamweaver cs5 change copy and paste does not work

  Dreamweaver cs5 Edition copy and paste does not work,

  So Windows 7 SP1. I tried to rename the follder config and start again and it does not work.

  Problem is when I select a file from windows Explorer, then go to Dreamweaver, choose the destination folder and editing/paste is disable, reverse operation is the same, selecting file in dreamweaver, editing/copy, go to the folder of windows Explorer and paste doesn´t work too. Anyone have the solution? (Sorry my English)

  Thank you!

  My copy of DW also works as you describe, I think it's just "the way that it is" in DW.

  To copy a file from another location on your computer to your site, copy it from the original location and paste it into the site folder within windows Explorer (do not use DW at all).

  You can also drag a file from your desktop to your files window in DW to make a copy.

• Hello! I live in Brazil, I try to buy the creative cloud to the picture and it does not work because I changed the country! I don't know what's wrong, they say to call this 1800 426 570 phone number but no work at the Brazil! Does anyone know another fo p

  Hello! I live in Brazil, I try to buy the creative cloud to the picture and it does not work because I changed the country! I don't know what's wrong, they say to call this 1800 426 570 phone number but no work at the Brazil! Does anyone know another phone number to provide payment information?

  Hi Luciano,

  Please click on the following link: Contact Customer Care

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

  Select the exact options indicated below in the capture to get support of screen options:

  

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• If I pay for an application and it does not work I would get my money back guarantee, please, thank you

  If I pay for an application and it does not work I would get my money back guarantee, please, thank you

  This is a user to user forum. You don't talk to Apple.

  You can report a problem with applications to http://reportaproblem.apple.com and request a refund as well.