I have windows vista and I'm trying to uninstall the hewett Packard software of the printer I bought a printer problem and it does not work because the HP keeps popping up

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• have windows vista and it does not recognize a blank cd - r when inserted

  I have windows vista and it does not recognize a blank cd - r when inserted. I think that it is the drive d. I then put a cd - r with music on it and it does not even recognize them. When I put a game disc in there he reads very well. What is the problem?

  Hello

  Thank you for writing to Microsoft Communities. From your problem description, I understand that you are unable to read CD - r discs on the computer. Please correct me if I misunderstood.

  1. What is the brand and model of the DVD player?

  2. you get any error message?

  3 have there been recent changes to the computer before the show?

  Please go ahead and follow the steps mentioned below and later a update on the State of the question.

  Method 1: Your CD or DVD drive cannot read or write media

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  Method 2: Your CD or DVD drive is missing or is not recognized by Windows or other programs:

  http://support.Microsoft.com/kb/314060

  Please follow these recommended steps and post if you still experience the problem.

• Hello! I live in Brazil, I try to buy the creative cloud to the picture and it does not work because I changed the country! I don't know what's wrong, they say to call this 1800 426 570 phone number but no work at the Brazil! Does anyone know another fo p

  Hello! I live in Brazil, I try to buy the creative cloud to the picture and it does not work because I changed the country! I don't know what's wrong, they say to call this 1800 426 570 phone number but no work at the Brazil! Does anyone know another phone number to provide payment information?

  Hi Luciano,

  Please click on the following link: Contact Customer Care

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

  Select the exact options indicated below in the capture to get support of screen options:

  

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• I have Windows Vista and I can not play Age of Empires II. What can I do?

  I have Windows Vista so I can not play AoE2. This is my favorite old game and I want to play again... and he says: 'Age of Empires II has stopped working' and 'a problem caused blocking the program works correctly. Windows will close the program and notify you if a solution is available. Help me!!

  Hello
   
  Put the computer to boot and check if you can play the game:
  http://support.Microsoft.com/kb/929135
  Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
   
   
  Reference: Articles on Age of Empires II
  http://support.Microsoft.com/aoe2kingsfaq
   
   
  I also suggest you get in touch with Age Of Empires Forum which offers the best support.
  http://Forum.AgeCommunity.com/forums/thread/589934.aspx  

• I have a SONY Handycam video camera recorder (2005). I have Windows Vista and I am not able to download videos to my PC. What can I do to fix this?

  I have Windows Vista on my PC at home.  I have a 2005-Sony DIgital Handycam video camera recorder.  I have video saved my son and I would download on my PC.  DVD software is not compatible with Windows Vista.  How can I fix?  Any helpful ideas?

  Hello

  see if Sony has a solution to workaround or upgrade to a model compatible vista

• I bought him fly ultimate to download Vista and it does not work!

  Hi, I am a student and I bought the download of Vista Ultimate to fly from a link provided to the school of m6mobile.fr, I was able to download the three files, but there is a problem with the installation. The program starts to take care of the installation, and then gives me an error message that says that it is impossible to install.

  First of all, it is a legitimate copy of digital river was purchased with the appropriate files. However, the files are somehow unable to open properly and install. Second, Microsoft sends me to Digital River and Digital River takes back me to Microsoft. I have the appropriate files, but the installation does not work. It's so obviously a problem of Microsoft.

  I have my product key and I think that Microsoft should provide the appropriate files to install their program. Is there a solution to this problem?

  Ask an application back to http://support.microsoft.com/select/Default.aspx?target=assistance

  and go through the steps and click on chat and ask for it.

  They will give it you...

• I HAVE WINDOWS VISTA AND I CAN NOT GET THE UPDATES TO INSTALL

  I ALWAYS SET WINDOWS TO AUTOMATICALLY INSTALL IMPORTANT UPDATES AND IT DOES'NT UPDATE. I TRY TO DO MANULLY AND KEEP GETTING ERRORS OF 80073712 # AND #80070057. I HAVE 16 UPDATES IMPORTANT AND CANNOT GET THEM TO INSTALL. Help, please!

  http://support.Microsoft.com/kb/957310

  Error message when you try to install updates on the Microsoft Update or Windows Update Web site: "0 x 80073712".

  It comes with Vista, upgrade install and activate Forum.

  You will get the best help for any problem of Update/Service Pack update Vista Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• I have a computer that has vista and it does not work. I want to add another version of windows. Which version is best?

  I don't know which version I use above or a verson that doesn't quite work.  You do not in any case of vista.

  Hello

  personal choice is the answer to which the operating system is the best

  Microsoft now sells windows 7 and sells more than Vista or XP

  and before buying anything check with your computer manufacturer to find out what drivers are available for the operating systems that will apply to your model number computer

  Why not just fix vista?

  These are forums of vista help you

• I have Windows Vista 64 bit, when trying to install the following updates, (KB980470) (KB980470) (KB981433) (KB981715), I get the error code 646.

  I tried to install each 4 updates individually, but still they will not be installed. Can someone help me out here. I also tried dealing with the regisgtry through my Norton application. My computer works fine but I would like to install updates. I've tried now about 2 dozen times

  christopher_nievol,
  You must download the updates and install them manually.  You can go to the Microsoft Download Center and search the KB # and then save the file to your desktop.  I would recommend performing a clean boot your PC and then, by running your office updates.

  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I have windows mail and it does not allow me to open attachments

  I've used windows mail in vist afor several years - he stopped allowing me to open attachments. Security tab allows attachemnts to open, but I have to follow email and them I can open it front page. Anything else need tick?

  Hi Gumleaf,

  1. this happens with a specific attachment or all?

  2. you receive messages or error codes when you try to open the attachments?

  3. what email you transfer to?

  4. were you able to open the attachments before without any problem?

  Step 1:

  You can temporarily disable third-party security software and firewalls installed on the system and check if the problem persists.

  Note: Be sure to enable the security software on the computer after checking.

  Step 2:

  Alternatively, you can try to run a SFC scan and check.

  This problem may occur if a system file is missing or damaged.

  You can refer to the method-the System File Checker tool in the following article:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Hope this information is useful.

• just tried to install FireFox and it does not work because my (mac) OS is compatible. now I don't have firefox. can you point me to a link to 3.6.24 version please

  my work computer has an old OS and does not support the new version of Firefox. Unaware of this trying ti install the latest version to see, it did not work and I lost the use of firefox.

  I'd like a link to the version 3.6.24

  3.6.24 is supported

  http://www.Mozilla.org/en-us/Firefox/all-older.html

  Thank you

  Please check 'Resolved' the answer really solve the problem, to help others with a similar problem.

• I just paid $24 to convert my pdf XLSX VISA and this does not work because VISA put two pages on one page, then it divides the second at the end with the dates.  Any help?

  A pdf page to convert xlsx would look like this:

  14/01/15 Safeway $ 95,15 01/02/15 Safeway $ 47.27

  16/01/15 Safeway $119,84 04/02/15 Safeway $17,92

  Some 25 lines or more before it goes to the next page for 30 pages.

  It converts like this:

  14/01/Safeway $95,15 15 01/02/15

  16/01/15 Safeway $119,84 04/02/15

  And then 30 pages later, he has the other part of the lines:

  Safeway $ 47.27

  Safeway $ 17.92

  It is, of course, to know how to use.

  ANY HELP?

  Hi charlesj55705064,

  Have you tried to use this https://cloud.acrobat.com/exportpdf online service, check if you get the same result.

  Kind regards
  Nicos

• I HAVE WINDOWS VISTA AND THE SIMS 2 ON MY COMPUTER BUT I TRIED TO INSTALL THE SIMS 3 BUT NOTHING HAPPENED! (CAN YOU BE RETURNED AS SOON AS POSSIBLE!)

  I INSTALLED THE SIMS 2 DELUX, SIMS 3 PETS AND SIMS 2 APARTMENT LIFE. I GOT SIMS 3 PUT HIM IN THE HARDRIVE HE RAN, BUT THE MESSAGE GAME NEVER TO SAY IF I WANT TO RUN IT HELP! PLEASE

  P.S. I HAVE WINDOWS VISTA

  THANKS X

  Welcome to the Microsoft Answers site.

  Well first thing to note - if you have Windows Vista, it is a forum for Windows 7, then you might have more luck in the Vista forum.  But second, you noted that you have installed the SIMS 2 Deluxe and the Sims 2 Apartment life and the SIMS 3 pets.  There are no SIMS 3 pets yet (only SIMS 2 Pets).  So who could have thrown people.

  So now REALLY tell you putting a SIMS 3 disc in?  If so, you must install the program first and sometimes automatic execution does.  You can, however, open a Windows Explorer (press the Windows key, key with the Windows Logo on it, down and self-tapping letter E - keep the E or you'll have a whole bunch of windows to the top).

  Then go to your CD/DVD drive and double-click it.  It can start the car then run.  If not, then you can right click on the drive icon and select EXPLORER and then find the file named SETUP.  If you don't see what he, or see the files, then make sure you have a valid PC version of the game and do not have a MAC version (my kids have committed this error several times while getting the library software).

  See if none of this helps and then after return. Bob Larson Access MVP

• I have Windows Vista and was able to SAVE flash from adobe, but it does not open.

  I have Windows Vista and was able to SAVE flash from adobe, but it does not open. Can someone send me a link to a fix. I can't open videos, games or live videos. Someone please help. Should I change my operating system?

  Software Adobe isn't really an option-backup software, you install adobe active X software to enable it. Whatever it is,

  Just go to macromedia.com to install adobe... If she refuses, then your user account is not set as an administrator, to change

  account, disable the parents settings. Macromedia's flash player.

• I have windows vista and somehow my picture turned screen 180 degrees backwards. How can I fix it?

  I have windows vista and somehow my picture turned screen 180 degrees backwards.  How can I fix it?

  Hello FrankHeinsohn,

  Hold down the ALT and CTRL together and then press the left/right/up/down to change the orientation. Press the combination of keys followed by the arrow key to the left first to see if this changes the orientation (you may need to press the selected keys a number of times to get the correct orientation. If the left arrow does not try the right, if this does not work try the high and arrow down.

  Usually, this action solved the problem. If she does not see if you have an icon in the Panel that gives, you go to your video card. Your card might be control NVidia or ATI control panel. Check the tabs until you see an option to change the orientation of the office. Yours, because the cat has his way, is currently portrait, change in landscape mode.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com