I'm looking for the correct drivers for a card 180810-01. I have no drivers or documentation and HD crashed.

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  Hello

  I struggled to sync my phone to my laptop for quite awhile, so I decided to take a deep dive and that's what I found:

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  Hi Miranda,

  Thanks for posting your query on the Microsoft Community.

  I appreciate your troubleshooting steps.

  According to the description, I understand that you are unable to find the drivers for a synchronization between your mobile and laptop.

  This could happen due to some hardware conflicts.

  Try the following methods.

  Method 1:
  I suggest you to run the hardware and devices troubleshooter.
  Open the hardware and devices Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter
   
  Method 2:
  Try the steps from the following link other than convenience store.

  The problems with Bluetooth devices (applies to Windows 7)
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

  Method 3:

  I suggest you to download and install the PC companion and check the synchronize your phone with the help of the tool.

  PC companion is a tool released by Sony for the Xperia Neo V phones that supports synchronization with Windows 7, windows 8 and Windows 10 PCs.

  See the link below.

  http://support.sonymobile.com/global-en/xperianeov/tools/PC-companion/

  I hope this helps. Please let us know the results. We will be happy to help you further.

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  Hello @Bas4,

  Thanks for the quick response!

  Please use the following link to find the product number of your laptop:

  How can I find my model number or product number?

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  I hope this helps.

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Kind regards!