I'm trying to download a trial version of first, but get an error downloading A12E5. I see Adobe support page recommends uninstalling creative cloud, but it is not even in my installers folder. Maybe it was never installed? Don't know what to do
I'm trying to download a trial version of first, but get an error downloading A12E5. I see Adobe support page recommends uninstalling creative cloud, but it is not even in my installers folder. Maybe it was never installed? Don't know what to do next. Thanks for any help you can provide. I am avid editor and really want to try first!
uninstall all cc on your computer.
clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems
Restart your computer
Install the desktop cc app from here, https://creative.adobe.com/products/creative-cloud
Install your trials and subscriptions using the desktop application.
Tags: Adobe
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