I'm trying to install the drive but I get a message saying that I already have a newer version installed. How to uninstall this version?

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  • [918127/questions/918127]
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• When I try to use the Snipping Tool I get a message saying that "the capture tool doesn't on your computer right now. Restart your computer and try again. If the problem persists, contact your system administer. "__What I can do to fix this? __Thanks

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• whenever I open a pdf file, it indicates an unknown error and closes. I tried deleting the program and redownloading but it just tells me that I already have a newer version installed. What should I do?

  every time I open a pdf file, it says an unknown error and it closes. I tried deleting the program and redownloading but it says I already have a better version. What should I do?

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• My computer won't let me change the setting of region DVD in the region 1 - I get a message saying that I need admin priviledge

  Hello

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  1. How many times to change the region settings of the DVD drive on the computer?
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  Hi Keleahaiko,

  Please click on IGNORE and continue with the installation, let us know if this helps.