I may have all ready sent this problem. I can't attach a file to my e-mail address. Support ATT I said not to change browsers. Help me solve the problem
I have worked with the support of the ATT and grew to the third level support. Can I send attachments with Gmail with your browser, and I can send attachments with my wife with your browser's cell phone. This happened for a month now. ATT support to help me be able to send my ATT email with attachments. They say I need another browser. I don't want change or quit Firefox. Can you help me?
Richard Schroeder
[email protected]
This download is via a regular navigation button that you see on this forum to add an attachment or is it done otherwise, for example via a plugin like Flash or Java?
Support of ATT has managed to do it with the current version of Firefox?
You can try to create a new profile as a test to see if your profile is the source of the problems.
See "create a profile":
- https://support.Mozilla.org/KB/Profile-Manager-create-and-remove-Firefox-profiles
- http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from the old profile to the new profile, but make sure not to copy corrupted files.
You can also try resetting Firefox:
Also make sure that your security (firewall, antivirus) software is not blocking downloads.
Tags: Firefox
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