I need help as soon as POSSIBLE... impossible to open my PDF FILES... get a 213:19 error... I rebooted, but nothing helps... I NEED to solve this problem as soon as possible since I have CRITICISM of work files.

I need help as soon as POSSIBLE... impossible to open my PDF FILES... get a 213:19 error... I rebooted, but nothing helps... I NEED to solve this problem as soon as possible since I have CRITICISM of work files.

Hi Marjiegs,

Please see the steps in this troubleshooting KB doc: solving the problem of license and 213:xx Acrobat X and XI Acrobat error

Let us know if you still experience the problem.

Kind regards

Meenakshi

Tags: Acrobat

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