due to the Adobe updatesi have photoshop 3.2 and impossible to open the photo files older to be able to share or print.

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• I can't get my mail to open as the Thursday.I have access to hotmail and impossible to open any message.

  I have to hotmail.when I click to open the mail, the nothing happens and my mail accumulate.

  Hi BettyHuggins,

  Your question about Hotmail would be better suited in the Windows Live Solution Center for hotmail forum, where, one of the experts in this area can provide a solution.

• I have Photoshop Lightroom 5 and you have downloaded Camera Raw 8.7.1 & DNG Converter with success. I have a new model of Sony Alpha 7 11 ILÇE A7M2 which is supported by LR5. I'm still not able to see the RAW images. The message says not available ove

  I have Photoshop Lightroom 5 and you have downloaded Camera Raw 8.7.1 & DNG Converter with success. I have a new model of Sony Alpha 7 11 ILÇE A7M2 which is supported by LR5. I'm still not able to see the RAW images. The preview not available for this DSC - ARW file message says. Whatelse should I do to see my photos? Can anyone help?

  Anita

  Support for the camera has been added in the latest version of Lightroom, version 5.7.1. After you download Camera Raw 8.7.1 will have no effect on Lightroom because Lightroom does not use plug in Camera Raw. You must ensure that you have updated Lightroom to the latest version in order to have support for this camera.

• Currently, I have Photoshop CS5 standard and want updgrade to CS5 Extended to get the 3D features.  Is this possible, I don't see any CS5 update available?

  Currently I have Photoshop CS5 standard and upgrade to CS5 Extended to get the 3D features.  Is this possible, I don't see any CS5 update available?  I tried to download a new trial as well, but my current operating system will not support, so I would stick with a version of CS5 that will allow me to work in 3D.  What are my options?

  You can switch to CS6 extended for $400

  

• I have photoshop cs5 extended and it won't let me update device central cs5, cs5 64-bit and camera raw

  I have photoshop cs5 extended and it won't let me update device central cs5, cs5 64-bit and camera raw

  update by downloading the files directly and then apply them: http://www.adobe.com/downloads/updates/

• Due to the virus fix, I am not able to see my C drive files

  Original title: help

  Due to the virus fix, I am not able to see my C drive of files (showing 0 items in a folder, but it has a size correct ex: 7 GB). I use Windows XP sp3.

  Even my Start menu options and the Office were empty and the task manager has been disabled.

  I tried to restore my laptop but no luck.

  Please help me get rid of this virus.

  I've never seen any person related Microsoft solve this problem (no Microsoft KB article), but you can fix it using the instructions and tools to other people who actually thought of it and actually know how to repair and have actually fixed properly (without a lot of difficult things that might work sometimes maybe).

  You need as a result of suggestions from people who have actually seen and that fixed it and not people who have never really seen or actually fixed and have no idea how to solve this problem.

  And I don't know of many contributors to the forum very well - I'm no Microsoft Support and the support engineers talking Microsoft product.

  Avoid the wild goose huntingSupport Engineer.

  If any Microsoft Support person wants their infected system like this on purpose so you can actually learn how to solve this problem, I'll be happy to tell you how.  I can assure you that the solution is not in all the Microsoft KB articles.

  Here are two links that you read through that show you how to fix this familiar problem.  I read through them all the way in poking around on our system and then when you know what you have, apply the instructions to work.

  Grinler, BleepingComputer, published detailed instructions and has the executable that you need (unhide.exe) to see the rest of your articles:

  http://www.bleepingcomputer.com/forums/topic405109.html

  A poster called rpggamergal wrote similar instructions here:

  http://www.experts-exchange.com/A_6209.html

• Some icons on my desktop have an e page and will be open to display the download box

  Some icons on my desktop have an e page and will be open to display the download box, his options are open or save, it makes anmd attempto opened, but it does not open

  the application, the same box opens with the same options and so on.  What can I do to fix this?

  Hi jlbarrie,

  1. what operating system do you use?
  2. do you get an error message?
  3. you have made no changes to the computer before the broadcast took place?
  4. have you download and save web pages?

  Run the next fixit.

  Difficulty of broken desktop shortcuts and common system maintenance tasks
  http://support.Microsoft.com/mats/system_maintenance_for_windows/en-us

• When you open a photo to the Lightroom file in Photoshop the photo file size is automatically reduced. How can I fix it?

  When you open a photo to the Lightroom file in Photoshop the photo file size is automatically reduced. How can I fix it?

  misterv1 wrote:

  Example image

  3504 x 2336 @ 240 ppi JPEG original image size now the size of the image is 3504 x 2336 @ 72 dpi.

  So, in my words, your picture has not changed somehow in Photoshop. There is no sense and doesn't matter the number of ppi. The important numbers are pixels.

• I have upgraded to vista 64-bit for windows 7 64-bit and all the photo files have http://www.jikos.cz/~Mikulas/links/screenshots/jpg.html extension and will not open.

  I changed just jpg extension and tried to open in Photo Viewer, but he says that he has no support for this file. Any thoughts of a solution?

  Hello

  I suggest that you try to open the same pictures using Windows photo manager and see if that helps.

  Right-click on a jpeg photo and try open Manager of picture Windows or Windows live photo gallery.

  Keep us updated with the results once you try the steps above.

• I want only to scan old slides and photos for catering and archiving using a v-600 bought Epson recently. However, I want to be able to integrate the text (metadata) such as captions or descriptions of each of the photo file. What software LR or PS would

  I want only to scan slides and old pictures restoration and archiving using a recently bought Epson v-600 (always in the box). However I want specifically to integrate the text (metadata) such as captions or descriptions of each of the photo file. What software LR or PS would be more appropriate and easier to use? Running Win 8.1 on a desktop computer.

  Both will work, but Lightroom would be better to enter metadata in the image. and keep track of them. You get both with the Photoshop Lightroom bundle for $10 per month.

  Lightroom and Photoshop | Plan of cloud of Adobe's creative photography

• I lost all the photos, files and programs, can someone help me please?

  I did a system restore (I think) and lost all the photos, files and programs.  Can someone tell me please how do I get back them?

  Lillie

  Looks like your user profile has been corrupted in some way and XP connected to a new profile.  This means that when you connect, you see one of your stuff and can be also lack all the other programs you may have installed previously.

  Note that the system restore do not know or care about the personal files on your system.

  Unless there's a disaster or instead of a system restore you done a system recovery files would be still on your system somewhere - you just find them... and when you find them, you can correct what happened.  If you have made a recovery of the system instead of a system restore, then all is lost and you need to recover from a backup.

  Have you performed a search of Windows to see if you can find some of these photos and files?    For example, you could search for something like "Resume.doc" or a file name that you remember exactly to see if it is anywhere on your system and where it is.

  Why don't you get in Windows Explorer and (assuming that XP is installed on your C drive), navigate to this folder:

  C:\Documents and Settings

  Below, you will see that each user on your system has their own folder for their personal belongings.  You will see also some folders listed user that you do not recognize, but that's normal.

  Under the folder of each user, there is another folder, as "Documents of Jose" and under this 'Jose music' and «De Jose Pictures»  Dig a little and check them all to see if you can find your missing stuff.

  Just take a look in the Control Panel, add/remove programs to see if "missing" programs are still installed, but all not available when you are logged in (you don't have to 'do' something - just look at).

  Assuming that you can find your missing stuff, determine where we (which will make feel you better knowing that it is not really gone), then report back and someone can help you straighten things.

• computer, not to open the photo files

  I just installed Microsoft Security and uninstalled Norton 360. Now I can't open/print image/jpeg/png files. Windows/Vista. Error message says "file not supported". Any help much appreciated.

  Hi Hilaryglanville,

  
  I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.
  
  To help you suggest several steps to solve the problem, I would appreciate if you could answer the following questions:
  1. you receive an error code or message?
  2. have you made any recent hardware or exchange of software on your computer before the show?
   
  I suggest you to associate the photo files to open with the image viewer Windows or other applications which allows you to view the images.
   
  Please follow the methods and mark the question below:
   
  Method 1: 
  You need perform a clean boot to prevent any third party app contradictory to interfere with your computer and check the issue.
  To put the computer in a clean boot state, you must follow the steps in the article mentioned below and check with the question.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
  http://support.Microsoft.com/kb/929135
  Note: You must follow the step 3 of the article mentioned above to recover your computer to a Normal startup after you complete all the steps.
  Method 2:
   
  Scan your computer by using the Microsoft Safety Scanner by clicking Download now to check if there is no infected virus and then attempt to install Internet Explorer:

  http://www.microsoftsafetyscanner.com/

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

   
  I hope that the information above helps you.

• How can I get the tags on the Windows Photo Gallery to attach the photo file?

  In the past, I had problems with the tags disappear as if by magic of my photos after many hours of their entry.  A few years ago I tried, as a measure of precaution, to make the files read-only and eliminate a bunch of change permissions, thinking that might prevent data disappear.  (FYI: it didn't.)  Anyway, recently I have been seized all the tags through the Windows Photo Gallery (mistake #1).  Only problem was, I don't remember I had changed permissions (error #2).  I have since reset the permissions, but now I have a bunch of pictures with labels WPG, but not in the files themselves, and I know from experience that it will be a mistake to keep it like that.

  So the question is this: How can I transfer the WPG tags only to the photo files themselves?  (Please tell me that there is an easy way...)

  Hi mysteryg45,

  You can try to re - mark photos & check if the problem persists.

  For more information, follow this link: tag images to make them easier to find

  Reference: Windows Photo Gallery: frequently asked questions

  Hope the helps of information.
  Please post back and we do know.

• I can longer open attached pdf files. I am able to preview the files, but they are too small for me to read.

  * Original title: attachments

  Help, please.

  I did something wrong (AGAIN!)

  I had no problem with access to attachments to my e-mails, but a problem occurred just.

  I can longer open attached pdf files.  I am able to preview the files, but they are too small for me to read.  When I click to open all the I get now is a kind of icon (in Microsoft Office Picture Manager) with which I can't do anything.

  It seems I should have arranged for Picture Manager automatically opens attachments to emails, but when this happens, I'm stuck as what I try, I can't do pdf files appear as they did.

  The help file does not really help.

  I hope it is something simple, even an old fool like me can do with your expert (and, I hope. friendly) help.

  My fingers are crossed.

  My apologies if I offended Protocol - this is my first venture.regards

  Octogenarian John

  PS My usual guru (aka grandson James) has acquired his first girlfriend, is not so disinclined to waste time me tutoring on the PC

  Create a file association.

  1. download and save the attachment to the office.
  2. right click on the saved file.
  3. Select: Open with on the shortcut menu.
  4. click on: choose [default] program.
  5. Select: (Whatever you have installed a PDF reader).
  6. check: always use the selected program to open this type of file.
  7. click on OK.

  This should allow you to open these attachments directly from email address now.

• Failed to open the photo files

  I have just started using Window7 with a new computer.  I'm used to be able to open my picture with this new computer files. But when I try to open my photo files recently, I got this error message: could not start full demand because an unknown error occurred. I want to know what is the problem and how to remedy the situation.

  http://social.answers.Microsoft.com/forums/en-us/vistamedia/thread/a4688cbd-1b7a-473e-9595-4d0d15aac4cf/