I need to change my plan of composition, but I can't access my information on the Web site plan
I currently have a monthly membership to whom I pay full price for. Just, I became a student made and would like to change my plan for student member. However, when I connect you and click on Plans and products, there is no plan of the displayed information. Looks like if I don't have an account, but I know that I've been getting charged every month, so I have to have a plan! Without a link to the map on my profile, I can't click to change anything... what could be the problem here?
Hi Anna,.
I checked with your Adobe ID on the forums, have not any subscription registered on it, which means that you may have used an e-mail to subscribe.please try a different email id and check.
Or, please send the adobe id in a personal message to me that I will check and let you know that.
Kind regards
Bani
Tags: Adobe
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