I paid for CC, but now the trial is expired and I can't use my products more

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• the adobe reader of adobe purchased but installed standard first pro. now, the 'pro' trial has expired and I can't use the "standard" functions

  I bought the adobe reader from adobe but installed standard first pro. now, the 'pro' trial has expired and I can't use the "standard" functions How can I solve this in order to use Adobe Standard - one that I bought?

  Hi Jodie,

  There is no standard to pro versions of Adobe Reader.

  You have downloaded the Acrobat version which is paid instead of Adobe Reader software.

  As the trial has expired, then you won't be able to use it unless you have purchased the product.

  However, you can download Adobe Reader for free using this link Adobe Acrobat Reader DC install for all versions.

  Kind regards

  Nicos

• I bought adobe elements 14 online last month and they sent a password and t will not work. I looked and it said for windows. I have a mac now, the trial is over and I don't have my product.

  It is a problem when I buy software online. I don't have it in my hands. I have to rely on people out there somewhere I need to talk to an adobe representative.

  Go to this link. Click on the blue button; When logged in with your Adobe ID; then click on Chat 24/7. Ignore the proposals of links that will take back you a full turn on this forum. Continue straight on the blue button at the bottom.

  Contact the customer service

• I download InDesign (I paid for it, so not the trial version), but I can only find the button/link "download trial". What should I do?

  I download InDesign (I paid for it, so not the trial version), but I can only find the button/link "download trial". What should I do?

  Hello

  Please refer to the help documents below to download the application Adobe CC:

  Creative cloud to desktop

  Download, install, update or uninstall applications

  Once you have the CC Office application installed, you can install the Indesign from there.

  Kind regards

  Sheena

• I received 5 Lightroom as a gift a few months ago and cannot install it because my new computer doesn't have a CD player. Instead, I downloaded the demo and hoped I could enter a product key, but was never invited. Now, the trial has ended and I still

  I received 5 Lightroom as a gift a few months ago and cannot install it because my new computer doesn't have a CD player. Instead, I downloaded the demo and hoped I could enter a product key, but was never invited. Now, the trial has ended and I still have not been invited, just denied access. What should I do to go on the record as owning this software?

  Hi junenfante,

  Please see the download links where you can download the installer and activate the product using the serial key.

  WIN: Adobe - Lightroom: for Windows

  MAC: Adobe - Lightroom: for Macintosh

  Kind regards

  Sheena

• Hi, I bought Photoshop and Premiere Elements for windows, but now I have an iMac and want to disable it on the PC and transfer to the iMac programs. Is that possible think even I bought for Windows?

  Hi, I bought Photoshop and Premiere Elements for windows, but now I have an iMac and want to disable it on the PC and transfer to the iMac programs. Is that possible think even I bought for Windows?

  Thanks, but it seems that only work with the latest versions. I have 12 items. Think I need to upgrade, but it's ok.

• "Photography' cloud for months, said membership"trial has expired"and I can't seem to recognize my paid subscription to get rid of"trial ".

  "Photography' cloud for months, said membership"trial has expired"and I can't seem to recognize my paid subscription to get rid of"trial ".

  If, after trying the solutions above, you always seem to be in trial mode, please see:

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• If I bought Adobe CC am I supposed to get photoshop for free? My free trial just expired and my teacher gave me a site for students to pay 19 months I bought and received confirmation by e-mail (from adobe), but when I try to download photoshop it say

  If I bought Adobe CC am I supposed to get photoshop for free? My free trial just expired and my teacher gave me a site for students to pay 19 months I bought and received e-mail confirmation (of adobe) but when I try to download photoshop it says buy now. And when I try to check my plans and products, it is said, 'due to maintenance your plan can not be displayed', it's a little frustrating because I have homework due tomorrow! Help, please!

  Refer to this:

  Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors

  For anything else, you may have to contact support by phone.

  Mylenium

• I got creative cloud, InDesign now says the trial has expired and I have to buy the program. It seems that it does not update I already have a plan. How can I do to?

  I got creative cloud, InDesign now says the trial has expired and I have to buy the program. It seems that it does not update I already have a plan. How can I do to?
  If I pay for a product that I can't use.

  Using creative cloud | Applications creative Cloud back to update evaluation Mode to 2015 CC

• I need to disable my Creative Suite license on another computer in order to activate it on a new computer, but the old computer crashed and I can't use it. Is it possible to disable the other computer without using this computer?

  I need to disable my Creative Suite license on another computer in order to activate it on a new computer, but the old computer crashed and I can't use it. Is it possible to deactivate the license on the old computer without using it?

  you are allowed two facilities, activations, you should may not disable before activating on your new computer.

  But if you don't, contact adobe for hourly pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html.  Ask a county of activation reset.

• I recently bought adobe photoshop and Premier (2 a) for windows. My computer crashed and I can't use this product because I bought a new macbook. Is it possible that I can download this software on my mac or get a new product key?

  I recently bought adobe photoshop and Premier (2 a) for windows. My computer crashed and I can't use this product because I bought a new macbook. Is it possible that I can download this software on my mac or get a new product key?

  Hey Britney,

  Please visit the following link: a product of Adobe for another language or version of trading platform

  You can download the apps for MAC from here: Download Photoshop Elements | 14, 13, 12, 11, 10

  If you still need help contact our support Chat for the same thing: contact customer service

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• I have a new computer because the old computer was broken. Can I use Lightroom license more far. Or the license needs to be reset?

  
  

  I have a new computer because the old computer was broken. Can I use Lightroom license more far. Or the license needs to be reset?

  The license agreement that you signed up to you to have two machines with enabled facilities.

  The option to turn off depends on which version of Lightroom, it is.  Anything older than that version 6 has no option - simply reinstall and activate if necessary.

• How do I return to my paid for photoshop CS6 after the trial version of CS6 extended?

  I have no idea how my copy of CS6 became an extended trial version but now the extension trial is done and it does allow me to access my original photoshop CS6.  What should do?

  I thought about it.  If anyone has this problem just enter your source code for your photoshop CS6 in the trial code box and adobe will change from original photoshop its as simple as that.

• I am trying to reinstall photoshop that I pay for every month, but it says trial has expired and don't me want no re-download photoshop even if I have to pay for it.

  A month ago, my photoshop started to do glitches. Then I tried updating to the latest version. I did it and everything was fine. But now it says trial has expired and won't let me use it.

  I pay every month for Adobe, but he won't let me not re-install still the old version?

  What should I do?

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

• Buy Creative Suite 6 Web Premium for PC, but now I have a Mac... possible to use on Mac? How?

  I bought 'Adobe Creative Suite 6 Web Premium' for my PC.  I have the original disks, packing, serial number, etc, and I uninstalled it from my old PC.  I would like to know if and how I can better use this product on my MacBook Pro since I no longer have a PC?  Is it possible to pay a small fee to convert to Mac or to replace the discs on Mac?  If not, what is the best way for me to continue to use my CS6 on a Mac - partition my laptop to install a version of Windows; use another software like wine; or?

  Any help will be appreciated!

  Product order | Platform, language Exchange

  Mylenium