I pay monthly for apple music but now do not have access

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• Why, abroad, I am normally charged for the Icloud, but I don't have access to the download items from my Itunes library?

  I am Brazilian, I'm out of Brazil to hold a doctorate in Paris, and he was denied access to an album of my library.

  I don't think that being outside the Brazil I can't download it, because it's the same MAC and the same APPLE ID. I know that before international property laws, denial of access to the files I already bought is called restriction and severe restriction of the rights of the customer, especially because my stay here - through the eyes of the law - can not be considered a change of nationality, and move my personal equipment can not be seen as the import / export , and for my files private use does not violate the Agreement agreed to purchase access. More, I'm being cherged for my icloud, even in Paris! So, why is it "for me" there is no problem, but "using my library of purshased' is denied?

  The message I get is:

  The song "Me, Myself and I" could not be used because he did not find the original file. You want to locate?

  What is the procedure to download my library paid itens againg?

  Tnks!

  The song "Me, Myself and I" could not be used because he did not find the original file. You want to locate?

  This means that you have deleted, renamed, or moved this file of music on this computer. You have searched your computer and checked the garbage?

  What is the procedure to download my library paid itens againg?

  When you are in Brazil you can redownload your Brazilian store bought (assuming they remain in the Brazilian store). If you can't find them on your computer, you have them on a backup of your library of downloads or Time Machine that you have with you?

  I don't think that being outside the Brazil I can't download it, because it's the same MAC and the same APPLE ID. I know that before the international laws of property, denial of access to the files I already bought is called restriction and severe restriction of the rights of the customer, in particular because my stay here - through the eyes of the law - can not be considered a change of nationality,

  You have accepted the terms of the Brazilian store when creating the account that you wouldn't use Brazilian store when in the Brazil. Nationality has nothing to do with it, it's the country that you are physically in what is relevant.

• Hi, I pay monthly for creative cloud but since I accepted an upgrade towards 2015 I was not able to use it.  He ask again me to test the 2015 version.  I am still charged for it even if he disappeared.  Any ideas?

  Where is spent creative cloud, and how do I get this back - help!

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• Hello, im paying a familiar subscription for apple music and I can include my son iphone

  Hello, im paying a familiar subscription for apple music and I can include my son iphone

  Why? Is there a specific error message that you receive?

• I signed up for Apple music and since then I can't synchronize playlists from my computer to my phone because it says I have iTunes game turned on, but I do not subscribe to iTunes recently Match (ish). How to make this stop?

  I signed up for Apple music and since then I can't synchronize playlists from my computer to my phone because it says I have iTunes game turned on, but I do not subscribe to iTunes recently Match (ish). How to make this stop?

  Hello

  You cannot synchronize in usb or wifi if you subscribe to the Apple's music. The basic principle of the AM is that your iTunes library is scanned to determine what can be matched or must be downloaded. Once completed, all the music you will be available to listen to or download on your iOS device.

  Jim

• Unable to use cellular data for Apple music

  I tried to use Apple music while on the cell data as opposed to a Wi - Fi connection, but for some reason some do not have access to the app even though I checked all the settings so that mobile data use in my settings. Are there other measures I can take?

  (1) I guess you checked BOTH toggles access to cellular service - under SETTINGS/CELL and under SETTINGS/MUSIC because they both be on.

  (2) If your answer to the above is YES, then you can first try to force quit the music application (double click on the HOME button and then drag upward on the application of music actually close it) and then reopen.

  (3) If this does not work, try to do a hard reset of the iPhone (holding HOME and POWER buttons until the Apple logo appears) and then try again the music app.

• How can I get off the annoying ads for Apple music for good?

  How can I get off the annoying ads for Apple music for good?

  Settings-> music-> see music from Apple (off)

  Does that help?

• My hard drive has been corrupted and I had to format and reload windows 7. It has worked OK for 6 weeks, but now says it is a counterfeit copy

  My hard drive has been corrupted and I had to format and reload windows 7. It worked OK for 6 weeks, but now says it is a counterfeit copy. I used the original product key, when I rebooted it. Ideas?

  To analyze and solve problems for Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to the desktop -http://go.microsoft.com/fwlink/?linkid=52012 )
  Once downloaded, run the tool.
  Click on the button continue, after a short time, continue button will change to a copy button.
  Click the copy button in the tool (ignore the error at this stage) and then paste (with r-click and paste or Ctrl + V) in your message.

• How can I fix the "drag and drop" feature in Windows 7? It used to work, but now does not work, for no apparent reason!

  How can I fix the "drag and drop" feature in Windows 7?  It used to work, but now does not work, for no apparent reason!

  What happens when you try?  Make sure you drag the icon image and not the text of the name.

  If it still doesn't work there are some registry changes that can try to alleviate the problem.  But because the changes to the registry are tedious and dangerous, I recommend to leave the system to repair it for you.  Here's how:
  1. Type of restore in the search box of the start menu to find and open to restore system files and settings from a restore point.
  2. Click Next, choose a date before the problem started, then click Next once more.

  • This process only takes around 2 minutes and only restores your system files/settings: it will not affect any of your files, documents, photos, emails, or anything else.
  If the system restore does not resolve the problem try this to replace missing or corrupted system files.  Here's how:
  1. Type cmd into the start menu search box, and then press Ctrl-Shift-Enter to launch as administrator.
  2. At the command prompt to start the File System Check, type sfc/scannow .

• Hello, I'm testing cc2015 Adobe Premiere Pro, I use it for my videos, but now it has stopped working. When I start it, it says ´´Premiere Pro could not find any video game capable modules´´

  Hello, I'm testing cc2015 Adobe Premiere Pro, I use it for my videos, but now it has stopped working. When I start it, it says ´´Premiere Pro could not find any video game capable of modules´´ and I don't know what to do, I saw a cople of solutions for mac, but not for windows ;( My PC: Intel core i5-4460 3.2 GHz, Nvidia GTX 760 2 GB, 16 GB of RAM, Windows 8.1 thank you for your attention and please help me!

  Hi PepeF,

  You have AVG installed anti-virus software? If so, disable or uninstall.

  Thank you
  Kevin

• I paid creative cloud. I need first. But I had a month of trial version. And now the money from an account has been removed automatically, but I do not have first. What can I do?

  I paid creative cloud. I need first. But I had a month of trial version. And now the money from an account has been removed automatically, but I do not have first. What can I do?

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -If you have more than one email, but of course you use linked to your subscription

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• I want to know if I can buy Muse without subscribing to creative cloud Adobe because I don't want to pay monthly for this service. I want ONLY the program. I already have Illustrator, photoshop, Indesign and the rest of the adobe programs, so I only MUSE.

  I want to know if I can buy Muse without subscribing to creative cloud Adobe because I don't want to pay monthly for this service. I want ONLY the program. I already have Illustrator, photoshop, Indesign and the rest of the adobe programs, so I only MUSE. is this possible?

  You can subscribe to only Muse - without all the other programs - for about 20 $par month.

• I got a notification of update for adobe CC but it does not work and now the Office does not

  I got a notification of update for adobe CC but it does not work and now the Office does not

  I actually just finished with support on a cat and it was corrected. Thank you.

• I bought Adobe Creative suite 6 standard design for a macbook, but now I have a pc... how I install it on the pc?

  so I initially had a MacBook and bought adobe creative suite for mac cs6 but now I have a pc... what should I do?

  You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

• I would make the dollar 10 months for photoshop download but I already bought Lightroom, can I get photoshop and muse for this price?

  I would make the dollar 10 months for photoshop download but I already bought Lightroom, can I get photoshop and muse for this price?

  You can check these links:

  https://creative.Adobe.com/plans

  http://www.Adobe.com/in/products/Muse.html

  Or contact the customer care team directly.

  Thank you

  Sanjit