I put a CD of gateway to upgrade but my previous photos were all gone. can u help me to get back them?
visit of rexeve, images of EMS
Hi Evelyn_Emma,
1. from what version of Windows you put in?
2. do you format the hard disk during installation?
If you perform the upgrade installation, you will lose all the data the computer unless you have performed a custom installation.
See the link below and try them the steps, check if it is useful if you perform the installation without formatting the hard drive.
How to restore your personal files after you perform a custom Windows Vista or Windows 7 installation
http://support.Microsoft.com/kb/932912
Alternatively, you can contact Gateway technical support about the installation using the CD provided by them.
http://support.gateway.com/support/ask_gateway.aspx
I hope this helps!
Halima S - Microsoft technical support.
Tags: Windows
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