I received a call from a support of Microsoft, 866-775-3938 Center

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• Phone scam: received a call from someone posing as microsoft certified support

  Hi, I just became a victim of a scam. A company (Indian person) posing as the support of microsoft certified saying they had reports that my pc was slow and that they could run faster. I gave them access to my computer (I know, what a wally) via logmein code 320307. Last night, I deleted all the files from IE and cookies etc, ran a scan. I am woorried on the software "keylogger" trying to capture my bank details. Is there anything else I need to do?

  Contact your Bank and change passwords for banking...

  See you soon.

  Mick Murphy - Microsoft partner

• I received phone calls from the apparent 'technical Microsoft LCC online'?

  I continue to receive phone calls daily from the apparent 'technical Microsoft LCC online' they say mistakes keep produce and seem very determined to get in touch, but I'm suspicious because I don't know how they got my phone number and they will not stop me. Knows one of them? It's a legitimate support service or they're trying to scam me?

  Tuesday, may 1, 2012 19:47:40 + 0000, RebeccaPhipps wrote:

  I continue to receive phone calls daily from the apparent 'technical Microsoft LCC online' they say mistakes keep produce and seem very determined to get in touch, but I'm suspicious because I don't know how they got my phone number and they will not stop me. Knows one of them? It's a legitimate support service or they're trying to scam me?

  It's a scam and with various names and phone numbers, is
  becomes more common lately.

  In addition to their money get on your part to do anything of any value,
  If you leave them in your computer, which knows what losses they did are
  where confidential information they stole.

  So if you have done so, I highly recommend that you do both of the following
  immediately:

  1 do a clean reinstall of Windows.
  2. change all of your passwords, especially banks or other
  financial sites.
  Ken Blake, Microsoft MVP

• I received a call from the "Department of microsoft technology.

  The appellant wanted to I go to my computer, go to start, select run, and he could help me with an error message that they were receiving. He said that I was infected by a Virus. I've been a little suspisious so I asked him for the phone number of the tech Department, he gave me a number and I called him. The lady who answered the phone was very surprised and said that the number is in no way affiliated with microsft. If there is a reason why microsoft if want to contact me, let me know and I'd be happy to call if I can find a phone number.

  Thanks Kevin

  These scam calls are usually of a person representing Windows rather than Microsoft, but in any case, the call was nothing else than a phishing attempt! Do not give any information.

  Reported people on these calls for a person who represents Windows (note: not Microsoft).

  It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.

  Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.

  Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site! Please do not take into account these calls and hang up immediately.

  Avoid scams that use the Microsoft name fraudulently

  On another note, if you have problems with your computer, please do not hesitate to post a description of the situation and the error messages you received in those forums. We would be happy to help you. (information staff unnecessary or requested !)

• Received a call from someone claiming to be Microsoft Support

  Like many others, I received a call from a man who claims he was Microsoft, telling me that my computer was being hacked. I started to see through his bull quickly while I was talking to him, and after research I found confirmation that he indeed was a scam. However after reading the responses I am worrying whether or not I gave him access to my computer. As I was talking to him, I had on my computer, not to do what he told me or visit the page he was trying to direct me, but looking at the probability of this being a scam. My question is to get online while we were connected to the phone I made my system vulnerable? We have DSL and I was wondering if they already have my phone number could they hack into my computer or follow my ISP just connected. I think I'm fine, but now I'm getting paranoid who were able to carve in. It may just be a case of hypochondria computer. Any idea is appreciated. Thank you!

  -Frank

  You should be fine if you did not allow the con artist access to your computer.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/

• I received a call from < removed > telling me that they would help my dose of my windows problems. Is it a scam?

  I received a call from the saying that they would help my dose of my windows problems. Is it a scam?

  Hello

  They are cold, you try to pick up the 'business' calling

  It's a scam.

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You are the only person who knows if you gave them remote access.

  If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  See you soon.

• I continue to receive phone calls from a person to Xinfinity Tech. They insist that they are related to Windows and that if I go to their website they can solve the problem.

  Xinfinity Tech

  I continue to receive phone calls from a person to Xinfinity Tech. They insist that they are related to Windows and that if I go to their website they can solve the problem. I don't trust someone who calls me on the phone like that. Are they legitimate?

  Are they legitimate?

  No!  See...

  I received a phone call from someone who claims to have a Virus
       http://answers.Microsoft.com/thread/4489f388-d6de-416d-9158-0079764bb001

  Avoid scams phone & other support Tech Cyber scams
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Avoid scams that use the Microsoft name fraudulently [phone & email]
  http://www.Microsoft.com/security/online-privacy/msName.aspx

• I received several calls from a person claiming to be from microsoft

  I received several calls from a person alleging to be from microsoft saying: they received the information from my computer on which it runs slowly and to turn on my computer so that they can do the steps to put it right, I did not what I was skeptical, but he was insistent that I turn on my computer (Incidentally it was already running) I refused this and he said I should do what he says.  I put the phone down, but it rang again and insistent, he rang the Bell and then twice that I ignored it.  However, he then rang again later andmy husband responded, he said himwe do not need its services because it was thought not good, as I already told you this gentleman I was under the impression that it was not kosher, insisted that it was.  So what is happening here.   I'm not what anyone on the screen. Also when he got my phone rings me and someone from microsoft would be ringing me, as I have him suggest that I wouldn't do anything on my computer but it would write with information on.thank you for your help

  * original title - WHO IS ALL THIS ABOUT? questionable phone call! *

  Hello

  Its a SCAM!

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Received a call from 201-984-3496

  received a call from 201-984-3496 everything to help me solve problems on my computer, they said that they are partners of Microsoft and asked me for 74.99 for a service contract, is this legitimate?

  Hello

  Yes, it's a SCAM!

  The number is usurped or forwarded to another number, perhaps another country.

  201-984-3496.
  http://www.numberinvestigator.com/phone/201-984-3496.html

  ========================

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• I received a call from someone claiming to be windows saying that my computer has malaciuos spyware etc on it

  Original title: windows scam

  can u tell me what are all the files in the windows/inf folder, I received a call from someone claiming to be windows saying that my computer has malaciuos spyware etc on it, and they are located in the inf file that is to say the driver FILES the PNF

  Hello

  Of course these are SCAMS!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Received a call from someone representing Windows in New Jersey

  Received a call from someone representing Windows to New Jersey and telling me that when I go online, my computer displays or displays information that is defective, the person has not really explain and I laid him off, not wanting to be scammed!

  Good decision on your part.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

• I received a call from Microsoft Security Department

  Hey! I received a call from someone that they are of the Microsoft Security Department. They told me to visit www.microsoftantiscam.webs.com/support and download a program called Ammyy admin. Is it legitimate or not? They told me that they were legitimate, showing me that they knew my computer number or something.

  Quick answerr please!

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

  If you have given them access to your PC and then what you do will depend on the type of information you store on it, and how to use it. Personally, I would, at a minimum:

  ·        Change all passwords that may have been compromised. Doing this on another PC you can

  have been infected and send the new password to scammers.

  ·        Make a clean (including a format) install of Windows or restore the factory State. You will lose all

  data, so back to a separate drive. If you do not feel confident to do this to go

  professional/expert help.

  ·        Check the above return for viruses using at least two independent analysers of up-to-date antivirus.

  ·        Tell your bank, credit card companies, etc., what happened.

  ·        Watch for suspicious charges/payments on your credit cards and lodging.

  ·        Watch your e-mail accounts for any suspicious activity.

  ·        Consider to tell the local police / authorities.

• I received a call from someone from L V want to check my computer for viruses

  I received a call from someone from L V want to check my computer for viruses. He had an Indian accent. This is a scam.

  Also ILA listed no. name no number.

  It is a phishing attempt! Do not give any information. Reported people on these calls for a person who represents Windows (note: not Microsoft).

  It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.

  Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.

  Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site! If please ignore one of those calls and hang up immediately or give the phone to a screaming baby.

  Click on the following article for more information.
  Don't fall for the phony phone technical support

  On another note, if you have problems with your computer, please do not hesitate to post a description of the situation and the error messages you received in those forums. We would be happy to help you. (information staff unnecessary or requested !)

• Received a call from someone who said that they were calling on behalf of Microsoft operating systems

  I received a call from someone who said they were working on behalf of Microsoft operating systems, they told me they had my error reports and that the operating system is currently infected. I needed to put an address to go to the technical support they could fix my computer. After saying the first man, I didn't know who he was, or why he was called, he put his superior, she continued to soft sell and finally after their phone numbers: 1-88-408-4118 bearing the name of John Clark, ext. 105. They said they were working out of THE Cal. and gave another number which seems to me to be false. I finally told them I do not trust them and would give no information, they were trying to make me give them access to my computer. Latest phone # was 760-269-3834.

  They told me that my computer would crash, I needed this update, when I asked that if a cost is associated with she said yes 99.00 a year. I told him I have to reconfigure my hard drive with the disk that I had if that is needed. Please tell me that's not microsoft do bussiness in this way.

  It is a very common scam, woldwide.

  http://www.Microsoft.com/en-GB/security/online-privacy/msName.aspx

  http://ISC.sans.edu/diary/Microsoft+support+scam+again+/10912

• We received a call from a person of 'Windows' 618-463-1412 number tonight.

  We received a call from a person of 'Windows' tonight (20:08 August 9, 2011) number 618-463-1412 asking us to help solve a problem with our computer that was going to have a virus to infect if it did not give them control of our system... they asked us to CTRL R (together) and the type of read-AHEAD and count the files in there... my wife called me at this time.  I suggested she get the telephone number of the person 'Windows' and ask for identification. The person said she would phone in 20 minutes and up... hanging not too surprised there is no recall yet (1 h later).

  Hello

  It's a SCAM

  they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card by obtaining information allows you to download the software to 'fix' or 'test' for your computer or install via remote access

  read this:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.