We received a call from a person of 'Windows' 618-463-1412 number tonight.
We received a call from a person of 'Windows' tonight (20:08 August 9, 2011) number 618-463-1412 asking us to help solve a problem with our computer that was going to have a virus to infect if it did not give them control of our system... they asked us to CTRL R (together) and the type of read-AHEAD and count the files in there... my wife called me at this time. I suggested she get the telephone number of the person 'Windows' and ask for identification. The person said she would phone in 20 minutes and up... hanging not too surprised there is no recall yet (1 h later).
Hello
It's a SCAM
they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card by obtaining information allows you to download the software to 'fix' or 'test' for your computer or install via remote access
read this:
http://www.Microsoft.com/security/online-privacy/msName.aspx
Microsoft has none of the unsolicited telephone calls to help you fix your computer
In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.
Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.
Treat all unsolicited sceptically telephone calls. Don't provide personal information.
If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.
If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.
Tags: Windows
Similar Questions
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Xinfinity Tech
I continue to receive phone calls from a person to Xinfinity Tech. They insist that they are related to Windows and that if I go to their website they can solve the problem. I don't trust someone who calls me on the phone like that. Are they legitimate?
Are they legitimate?
No! See...
I received a phone call from someone who claims to have a Virus
http://answers.Microsoft.com/thread/4489f388-d6de-416d-9158-0079764bb001Avoid scams phone & other support Tech Cyber scams
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxAvoid scams that use the Microsoft name fraudulently [phone & email]
http://www.Microsoft.com/security/online-privacy/msName.aspx -
I received several calls from a person claiming to be from microsoft
I received several calls from a person alleging to be from microsoft saying: they received the information from my computer on which it runs slowly and to turn on my computer so that they can do the steps to put it right, I did not what I was skeptical, but he was insistent that I turn on my computer (Incidentally it was already running) I refused this and he said I should do what he says. I put the phone down, but it rang again and insistent, he rang the Bell and then twice that I ignored it. However, he then rang again later andmy husband responded, he said himwe do not need its services because it was thought not good, as I already told you this gentleman I was under the impression that it was not kosher, insisted that it was. So what is happening here. I'm not what anyone on the screen. Also when he got my phone rings me and someone from microsoft would be ringing me, as I have him suggest that I wouldn't do anything on my computer but it would write with information on.thank you for your help
* original title - WHO IS ALL THIS ABOUT? questionable phone call! *
Hello
Its a SCAM!
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">
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Received phone calls from a person claiming to be with Microsoft, is it a scam?
I am running xp professional. Recently, I received 3 phone calls from a person coming from microsoft telling me that they have detected serious threats on my computer. He speaks with an accent very hard and I can't understand it. Is - is this legitimate? If Yes, how can I talk to someone, I can understand?
It is not legitimate. It's a scam.
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Original title: Security
Hello, I keep getting phone calls from a person claiming to be from London saying microsoft my phone sends error for them messages constantly and I have to follow the instructions they try to tell me over the phone, I don't have resisted that so far, but im more and several phone calls, I didn't gave them no information whatsoever
Fake phone calls to technical support
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
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OK my firefix in the computer played upwards and today I get a call from 'windows service center' on my internet download something wrong and some viruses (I did not really understand the cause of his accent) and she addressed me by my name and said that there was an error report sent to them... I don't use this computer sound more for my parents who could easily tell that it has been sent... then ask him which causes computer that I have more than one and she asked me to check for computer label... so I turn it on and she told me to go to run-> cmd-> and type strive I think but as soon as I pressed on enter she hung up so now im getting really worried...
Hello
1. do you ever run a repair of Microsoft call?
Microsoft does not make unsolicited calls. Take a look at the thread below.
http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/received-scam-phone-call/f7c13381-f0ab-42E3-A990-ae473257e3ce -
Last night I was rung by an Indian saying that my computer was in danger... full of viruses. They asked me to press things, and all of these viruses is appeared in a list. They asked for $246 as my Microsoft anti virus was expired, I told them I didn't have any money, but they could help me... I said that I could pay in 2 weeks. They asked a safety code 6 figures and I didn't know what they meant so they put their own remote control number and then took the remote computer for 2 hours. I don't know that I was scammed... they will ring back in 3 weeks for the payment. I can block them. I know nothing about computers so please do it in the "ENGLISH." What do you suggest me? HHEEEELLLPP!
Hello
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIts a total scam. Uninstall their software and then perform a system restore before you install.
Change all your sensitive passwords at all sites - e-mail, Bank, credit cards and others. (Do not
on the computer compromise and it would be better to do it on the phone or in person.)You can even restore your system to factory fresh to make sure their software is not
breach your security. (Ways to re - install Windows Clean - remove everything on the disc then)
backup data before hand).====================================================================
====================================================================In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Do not fall for the fake phone Tech Support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspxAvoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support===========================================================
===========================================================Follow these steps carefully: (this utility is for Windows 7 - Vista is very similar-)
XP use to RUN instead of start - search.)If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be more difficult to detect as the
cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_freeSuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGERun the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->
http://info.prevx.com/downloadcsi.asp?prevx=Y <-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
-----------------------------------
Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htmMicrosoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx----------------------------------
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
After the removal of malicious programs:
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
======================================
If necessary AFTER THAT you are sure that the machine is clean of any malware.
How to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.htmlI hope this helps and happy holidays!
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">
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Received a call from a person stating that they came from wanting to access my computer Windows.
Dear Microsoft Answers,
A female caller with a heavy Indian accent phoned 29.11.11, claiming to be 'Windows' (no mention of Microsoft, as one would expect), based in the United Kingdom. She asked me to connect to the Internet, which I refused. This cold call and a scary message about the potential danger for my PC which struck me as the behavior of a crook. So I hung up.
The telephone number of this person was 009999100290. By checking this number with www.whocallsme.com, I have discovered at least two other people who had been hit hard from that number of 'Maria' and 'Catherine', respectively. They believed also that was a scam and hung up.
We were wrong, please?
I would be very grateful for your comments
(I have Norton Internet Security installed on my PC. A comprehensive analysis by that revealed nothing suspicious.)
Best regards
A.C. Brix
Fasanenweg 8/62
3604 Thun
Switzerland
Tel: + 41 33 335 28 44 (outside Switzerland)
Tel: 033 335 28 44 (in Switzerland)
E-mail: * E-mail address is removed from the privacy *
Hi André,.
It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.
Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!
See below for additional information on this topic and what to do and how Microsoft works:
http://www.Microsoft.com/security/online-privacy/msName.aspx
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.
Good luck and best wishes!
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a man called saying he was with microsoft and was told I was hacked and hit with a large amount of spam, he wanted me to sit down and go through my computor to check my problem. that it was all part of having microsoft and they would fix it. Microsoft makes such calls to its customers, and how this person found me and my phone #.
Fake phone calls to technical support
Such unsolicited telephone calls are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft does ever not requested for telephone calls of support or security.
(such persons may use names other than Microsoft as well)
They will have found your number in a phone book like everybody else.
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I received several phone calls from a person claiming there is problem on my pc
original title: phone calls
I received several phone calls from a person claiming it is your business. Is this a real employee with your company? He says there is a problem with my PC and he can fix my computer. Is it a scam?
Please see the article on the link below.
http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-security/i-received-a-phone-callemail-from-someone-saying/968f23dc-b7c1-4C8E-95A2-f89dde500ab8 -
I received a call from the
saying that they would help my dose of my windows problems. Is it a scam? Hello
They are cold, you try to pick up the 'business' calling
It's a scam.
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
You are the only person who knows if you gave them remote access.
If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
And Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
See you soon.
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Received a call from someone claiming to be from Microsoft. What is everything?
call from 001256781425
Hello
today I received a call from 001-256781425 a guy asking to come from a Microsoft technical service (New York accent?)
I hung up.
The call came through on my landline in the Netherlands Europe about ten minutes from there. 1.35 local time.
Please explain?
Thks,Scam artist or try to con money for 'repairs' remote - exposing your computer to all kinds of possibilities of hacking-, or phishing for personal details.
Threaten them with the FBI if they try again.
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I just had a phone call from a person who said that it is Windows
Original title: inf junk - scamI just had a phone call from a person who said that it is Windows (non-Microsoft) and said I have viruses that have made some of my windows certificates expire and he would help me to restore the certificates so that I can delete the infected files. "" I followed some of its directives, i.e. you press Start key simultaneously with the letter e R and typed in "inf junks. It said that all of the files that were listed are infected files. He had me so close that window and type ammyy.com who brought up a remote coelio. I told him I was hesitant to do it, but in order to varify that it was, I would call him back. He gave me the 'john' and phone 905-588-7942 # name. I hope that it has not reached way triggers a virus in my being gone that far. Any suggestions?
Hello BruceHiggins,
In addition information of No Mo, I have included some URLS from users who have experienced the same telephone call you under.
Scam phone call pretending to be Windows support:
I received a phone call from someone who claims to have a Virus:
Thank you
James
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Received a call from someone representing Windows in New Jersey
Received a call from someone representing Windows to New Jersey and telling me that when I go online, my computer displays or displays information that is defective, the person has not really explain and I laid him off, not wanting to be scammed!
Good decision on your part.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/
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I received a call from Microsoft Security Department
Hey! I received a call from someone that they are of the Microsoft Security Department. They told me to visit www.microsoftantiscam.webs.com/support and download a program called Ammyy admin. Is it legitimate or not? They told me that they were legitimate, showing me that they knew my computer number or something.
Quick answerr please!Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
If you have given them access to your PC and then what you do will depend on the type of information you store on it, and how to use it. Personally, I would, at a minimum:
· Change all passwords that may have been compromised. Doing this on another PC you can
have been infected and send the new password to scammers.
· Make a clean (including a format) install of Windows or restore the factory State. You will lose all
data, so back to a separate drive. If you do not feel confident to do this to go
professional/expert help.
· Check the above return for viruses using at least two independent analysers of up-to-date antivirus.
· Tell your bank, credit card companies, etc., what happened.
· Watch for suspicious charges/payments on your credit cards and lodging.
· Watch your e-mail accounts for any suspicious activity.
· Consider to tell the local police / authorities.
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