I recently changed my internet provider where I chose Internet cable on the LAN. Is it possible that I can keep my DSL address after I closed my account of high-speed verizon?

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• I recently bought adobe photoshop and Premier (2 a) for windows. My computer crashed and I can't use this product because I bought a new macbook. Is it possible that I can download this software on my mac or get a new product key?

  I recently bought adobe photoshop and Premier (2 a) for windows. My computer crashed and I can't use this product because I bought a new macbook. Is it possible that I can download this software on my mac or get a new product key?

  Hey Britney,

  Please visit the following link: a product of Adobe for another language or version of trading platform

  You can download the apps for MAC from here: Download Photoshop Elements | 14, 13, 12, 11, 10

  If you still need help contact our support Chat for the same thing: contact customer service

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• I got an old macbook pro version osx.6.8 and that you want a version of photoshop that I can use on it, but after searching the Internet, I am completely confused. Can you help me?

  I got an old macbook pro version osx.6.8 and that you want a version of photoshop that I can use on it, but after searching the Internet, I am completely confused. Can you help me?

  It's so old, that I doubt you'll have something to work on it which currently does not work.

  PS must be prior to version 3.

  Configuration of Photoshop

• Today I bought a new Mac that does ' t have a cd/dvd drive. I also bought Adobe photoshop elements 13. Is it possible that I can install this without using the provided disks? Help, please

  Today I bought a new Mac that does ' t have a cd/dvd drive. I also bought Adobe photoshop elements 13. Is it possible that I can install this without using the provided disks? Help, please

  http://www.Adobe.com/downloads/other-downloads.html can help

• How can I change the place of residence so that I can pay subscription creative cloud?

  A couple of years I left England at the Sweden, and I would like to purchase or download program Creative Photoshop Cloud. I'm fighting for pay because my country of residence AdobeID is England and the card with that I want to pay is registered in Sweden. It doesn't seem to be a place where I can change this information. Please let me know how to proceed?

  Hello

  The country store & the Adobe ID, payment details must be same.

  For tax reasons, it is not possible to change the country associated with an existing Adobe ID. To work around the problem, you can create a new Adobe ID to the e-mail address associated with your existing Adobe ID see the link for instructions:

  Change the country associated with your Adobe ID

  If you wish to contact our support group for assistance, please visit this link: (be sure to connect to adobe.com with your Adobe ID first)

  CC_membership-account-payment-support

• Pior last updated I could use Download Accelorator Plus. As it is disabled because being unsigned. Is it possible that I can change that in my Firefox

  I prefer to use DAP for downloads, it is possible to change the settings of this auto disable it.
  Thank you guys

  Hi, please get in touch with the seller of the addon to examine how they make available a checked version of their addon of firefox (which is required in the current versions of firefox and has been communicated to the developers for months).
  Thank you!

• Is there a possibility that MusicBrainz can be added as a data provider for Windows Media Player

  When you use Windows Media Player, I was hurt a lot to identify my music. A lot of music I have is not available in the Microsoft music meta service database. What gives? Would be nice if Microsoft could be added to their database. MusicBrainz is a big data provider for Windows Media Player and would make it easier for information about the available media. Data MusicBrainz are permitted in the public domain and some under Creative Commons (CC) license. I don't think that Rovi has a contract saying to Microsoft data to use. I can cite other data in addition to the AMG providers: Journal of CD Japan, CD newspaper China, ZACR DBS and feedback from users. I can almost guarantee you if Microsoft used the MusicBrainz data, Windows Media Player would be much easier for the Organization of the music. Data MusicBrainz are much better quality than WMP user feedback data.

  Hi chuckwoodakawoodchuck,

   
  Welcome to the Microsoft community. Thanks for your suggestion, I will ask you post this feedback in the following link as well.
   
  Give us your comments for Windows 7.
  http://support.Microsoft.com/common/survey.aspx?scid=sw;en-us;2310&altStyle=MFE&renderOption=OverrideDefault&showPage=1&FR=1&nofrbrand=1
   
  Please let us know if you find any problem with Windows, we will be happy to help you.

• I would like to know if I want to access another computer in another country via the internet, is it possible that I can use internet from the other computer that I am trying to access?

  Remote access over the Internet regarding:

  Hello

  I suggest you to follow the links and check out them.

  What is the difference between the remote desktop connection to remote and support Windows?

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-the-difference-between-remote-desktop-connection-and-Windows-remote-assistance

  What is Windows Remote Assistance?

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-Windows-remote-assistance

  Get help with your computer using the support Windows remote

  http://Windows.Microsoft.com/en-us/Windows-Vista/get-help-with-your-computer-using-Windows-remote-assistance

  Help someone with a computer using the Assistance problem Windows remote

  http://Windows.Microsoft.com/en-us/Windows-Vista/Help-someone-with-a-computer-problem-using-Windows-remote-assistance

  Windows remote assistance: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-remote-assistance-frequently-asked-questions

• I opened a folder from an e-mail, made changes to the word document, and thinking that I had saved on my hard drive, I closed it. Now I can not find the file with the changes. Is there anyway I can retrieve the file with the changes that I made for her?

  recovering files

  Follow these steps to find the file;

  Go to folder options in Windows Explorer > organize, click the view tab and select "Show the hidden files and folders" and uncheck the box on "Hide protected operating system files".

  Copy and paste the following text in the address bar of windows Explorer. Don't forget to replace "XXX" with your own username (or one that has been used by modifying the file), C:\Users\XXX\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5

  Now you're going to see some folders, the file you are looking for must be in one of these folders.

  Thanks to http://vistahelp.wordpress.com/

• first window opens as it should but each new window on the top of the page opens too small that it can be reduced. I have changed a setting. someone has any ideas

  must have changed a setting. someone has any ideas

  Hello

  Open the second window, drag to the size you want by making a left click and drag the lower right corner. Close the first window, and then close the other now the key and by doing a file/exit (do not use the x in the upper right corner). See if that helps. Good luck, Rick Rogers, aka "Crazy" - Microsoft MVP http://mvp.support.microsoft.com Windows help - www.rickrogers.org

• is it possible that I can not insert empty frames in a video layer after changing the fps to 12?

  If I do, all the drawings after the point where I want to insert the frame will be removed. If I leave the rate untouched, everything works fine.

  Hi trickytriet74,

  suggest you to refer to this link:

  http://feedback.Photoshop.com/photoshop_family/topics/_insert_blank_frame_deletes_all_subs equent_frames

• My computer says that I am not allowed to change the preferences of firefox so that I can stick on my site. Your instructions are too complicated! Help

  When I work on my site, a popup says I can't copy and paste. Your instructions are way to complicated. I need simple help to solve this problem. I prefer firefox over chrome, but this issue is so boring. I don't want to type on an entire page in my Web site just to overcome this problem.
  HELP HELP HELP. simple please!

  Use keyboard shortcuts if the buttons on the web page or other methods do not work.

  • Copy: Ctrl + C or Ctrl + insert (Mac: command + C)
  • Paste: Ctrl + V or shift + insert (Mac: command + V)
  • Cut: Ctrl + X or shift + delete (Mac: command + X)

• We recently bought a new computer with windows 8, and now we get so many pop ups that you can hardly even search the web. How we solve this problem? Thanks, Fra

  need to get rid of these pop ups!

  Make a check of malware with several malware scanning of programs on the Windows computer.
  
  Please scan with all programs, because each program detects a different malicious program.
  
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender:
    http://Windows.Microsoft.com/en-us/Windows/using-Defender
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
    http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

• Is it possible that I can get help from pictures that were recently deleted?

  These pictures do not appear in the "deleted" folder, or in any recylcl bin.

  Any child assistance would be appreciated, please & thank you.

  These pictures do not appear in the "deleted" folder, or in any recylcl bin.

  Any child assistance would be appreciated, please & thank you.

  I apologize for the confusion, this Question has been leaning more towards the MSM (Hotmail) email, photos from my account were deleted by someone else. I want to recover if possible, sorry that confusion.

  Ask here: http://windowslivehelp.com/forums.aspx?forumid=13f7498b-e1df-413a-ad9f-119d8cb6ea24

• I can't get the internet cable into the port

  the model is an hp Pavilion dv2700

  Hello

  What type of cable you are using? We use called CAT5e or CAT6 LAN cables. This is the LAN port on your machine:

  

  and the cable should look like this:

  

  Kind regards