I reinstalled Windows XP. Everything was going well until I installed an HP update. Now, he can't find a CD player? What can I do?
The computer restarts automatically after the update & now he stops & I get a message that it cannot find a CD-ROM drive. My CD drives are working properly. But now I'm stuck on this screen with nowhere to go, but perpetually restart & finish on this screen again. I got the BIOS to boot from the CD drive, but I'm went & changed to the hard drive. It made no difference. Anyone know what I can do?
Hello
Thank you for writing to Microsoft Communities.
I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.
1. the updates have been installed on the computer?
2. when exactly do you get this error message?
3. are you able to boot into Normal mode?
Please go ahead and follow the steps mentioned and later a update on the State of the question.
Your CD or DVD drive is missing or is not recognized by Windows or other programs: http://support.microsoft.com/kb/314060
Please follow these recommended steps and post if you still experience the problem.
Tags: Windows
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