I still have the trial versions of Lightroom and Adobe on Adobe Creative cloud, why?
Hello
I still on cloud creative Adobe trial versions, but I bought the package of photo (photo & lightroom) for 3 months now!
I'm trying to connect and disconnect several times without success. My account is active and I have all invoices, but yet I don't have the full version of the applications.
Any thoughts?
Thank you very much
Anne
Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Tags: Adobe
Similar Questions
-
Trial version of Lightroom does not recognize my creative cloud membership!
I downloaded the trial version of lightroom and then joined the creative cloud. Now, whenever I run lightroom what he asks of you sign up. How do I recognize that I have the cloud membership creative lightroom?
Jeff, thanks that worked. I think that when I bought creative cloud, I also created a new id for adobe membership. I think that adobe application manager kept referring to the old id until I disconnected and then again ID associated with the composition of the creative cloud. Everything is OK now. Thanks for your help.
-
I received an email from Adobe that they received my payment and I have a subscription for one year, but in the desktop application Adobe Creative cloud en CC Lightroom Photoshop CC are still a trial version. I me announced on the Lightroom CC app which results in the evolution to version 6 of Lightroom. But when I open the Lightroom app I get a message that I have only 3 days left to use.
So what to do?
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
-
Why two versions of Lightroom from Adobe Creative Cloud?
I'm just curious - I owned both Lightroom and Photoshop (since 4) (since 4 - but it is much later than the PS4, isn't it? ) remains before creative cloud. But of course, I signed up for Adobe Creative cloud and have Photoshop CC now (but also CS6. It's ridiculously confusing.)
Adobe Creative cloud don't think that I have Lightroom, even if I do. I use it every day. Why is the CC as "stupid"? He invites me to install Lightroom instead of see that I have already.
So I'm figuring that the CC with Lightroom version is somehow fundamentally different than what I've already bought? Can someone explain the difference to me?
The version of LR in the cloud is identical to the version of perpetual license, though now LR5.6
There is no such thing as Lightroom CC unlike other creative Cloud applications.
You can stick with what you have for now or upgrade to 5.6 via the Help menu. Ignore the LR, but LR 6 guests will be available, you could download while the application of CC desktop, keeping LR5 your version in the same way as CS6 is your Photoshop version property.
-
After purchasing a subscription, I still have the trial version and no license
I bought a subscription a few days ago and I can't seem to activate the license I still trial even after me be reconnected creative cloud and downright have reinstalled it. In fact, instead of power 'open' software I can't that 'buy it' or 'Tester '. In short, I really know what to do
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Need help please, I have uninstalled and installed created cloud and lightroom 2 times, the user is correct, the web informs that I have a subscription fee, but always creative Cloud inform that Lightroom is in trial mode and suggests buying the subscription I've already paid. It's disappointing, I've followed several suggestions made by Adobe in this forum with negative results. Start thinking about giving up the subscription.
I found in this forum that a lot of users have problems... Are Adobe, you ready for the cloud era?
In the hope of resolving this problem which have already been made waste a lot of time.
Thank you
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I have a trial version of Lightroom, and I want to buy it as a stand-alone product.
I'm I Norway, btw.
When I followed the link where I can download LIghtroom Bilderedigeringsapp | Last ned proveversjon free Adobe Lightroom 5 av
and follow the following link for Lightroom stand-alone purchase, all the way down on this page, I have come to a broken link.
How can I do this when all I want is to pay and get to work.
I tried calling this number, but it is in English and I am a little bit powerless, the menu is to fast for me.
If anyone can help I would be very grateful!
Try this link to access the page for the purchase of Lightroom only: Adobe technology
-
My trial version photoshop and lightroom is finished and I paid the Plan of photography on the adobe web site, but PS AND LR are still in the trial version. I'm on a pc. PLEASE HELP ME!
-
Hello, I am trying to download the trial version of Lightroom, but I got an error message. My 'flat shape' is not allowed. I have a Mac OS version 10.8.6. Thanks for the help!
Hi Barbara she,
Please check the terms of System. Lightroom
Thank you
Atul Saini
-
I downloaded a free trial of lightroom 5, so when I got the serial number for the copy I bought I tried to put it so that I have the full version of lightroom 5, but have been unable to find a way to do it. can you shed some light on this?
Maybe you downloaded the creative Cloud version instead of sthe stand-alone version. Here is the good download: updates
-
Hello, I am a student and I'm updating all my Adobe software and I have the trial version now! WHY?
Hello
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
-
I can not download the trial version of Lightroom. In my screen it says it is loading but nothing happens. I have been trying for over an hour now.
I use windows 8 and disabled my firewall of windows and kaspersky. I don't know why nothing happens when I click to download. I used internet explorer, chrome and firefox. Please help me.
Joris1983 you can download the installation files directly from CC help | Download, install, update or uninstall applications.
-
How to activate the trial version of lightroom 3
Hello
I'm new here and need help.
I downloaded the trial version of lightroom 3 in my windows home computer and like it a lot. I then buy a copy of the box that will happen only after two weeks. However, I don't plan to install it on my computer at home, but my new imac computer at my desk where I do all my photo editing.
My problem is that I can't wait two weeks to get the product. Can I download another version to test for my new imac in my office and when the box product comes from what I can simply use the serial number and activate the trial version or do I need to uninstall the trial version and reinstall again. According to my seller, she said I can't do that because I need to reinstall the box again product that seems weird to me.
My other question is the earlier trial version I have installed in my home computer, I do not plan to use it more, so can I just ignore it?
Thanks in advance.
Lim
Importing photos updates information for each of them in the LR catalog, which is just a database that LR can read and write. Reopening of the catalog with a new installation of LR looks like LR where each of these pictures is, and what adjustments you made. You must re-import as long that you reopen the file catalog even with the new facility. You can try this on Windows: uninstall-reinstall-reopen and see how it works at ease with her. Simply re-import if you lose your catalog and have to start again. If you write metadata in files, automatically via a preference, either manually via the menu point mode metadata and grid, then you can even have your intact adjustments if you need to import, but you will lose your history and other things that are only in the catalogue and not in sidecar XMP files. These sidecar files is probably the only way to transfer the changes to the PC version for Mac from LR version which probably had not considered. At least I don't think that you can copy the catalog LR from a PC file and open it on a Mac.
If the LR trial expires before you have a serial number then you can't use it, but once you do not enter the serial number, you can pick up where you left off.
Lightroom is not activated as Photoshop where there is a file Adobe-server from each computer and the serial number. LR is just a non-proces, a trial has expired or recorded. LR is intelligent enough to understand if you have installed it on the computer before, so you can't expand a trial in uninstalling and reinstalling without reformatting your hard drive and reinstall the operating system, or at least, I think that's enough.
-
Try the Trial Version of Lightroom - desktop or cloud
Hello!
I would test Lightroom, by comparing the workflow with bridge.
I am interested in the management side of photo, NO photo editing (for now).
Is there a difference between downloading the trial version for desktop PC and one for the Cloud?
I don't know what I prefer to use if I decide on Lightroom.
For now, I just want to compare the two.
Thank you-
No, you can go ahead and install the trial version of Lightroom. the app will install only.
At any time if you do face a question a bit, let us know.
-
I created an adobe account and I am currently trying to install creative cloud in order to try the trial version of photoshop and lightroom, but I can't get insofar as the process of checking e-mail and adobe is sending the e-mail to my email from hotmail to nephews who is not associated with this account. He used my iMac in November but I only created this adobe account this week. His e-mail address is not linked to this account anyway... help. I really need to try out photoshop and lightroom and do not want to buy the monthly where the same problems occurs. Thanks in advance.
> He used my iMac in November
What you need to do is to get him to sign with the cloud on your computer, uninstall and clean all Adobe, then login with your account
Disconnect the TWO accounts... Uninstall... to run vacuuming...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the vacuuming after uninstalling and before reinstalling is often necessary
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to YOUR account... Reinstall
Maybe you are looking for
-
Loser Bluetooth after upgrade IOS 10
Since the update of my 6 more for IOS 10, I keep losing connectivity bluetooth on all my bluetooth devices. Have T-Mobile as carrier. Does anyone else have this problem?
-
my laptop has a virus. can I know how to remove it? I think what its called win32/moiling! generic also can I know not if it does not work how to reformat my laptop...Thank you.
-
(End 2007-leopard) IMac for macbook pro (end of 2014)
I want to connect my imac (late 2007-leopard) for my macbook pro (yosemite end of 2014) in order to use the screen of I have mac because the macbook screen. Is this possible?
-
I've improved, I am aware I can downgrade but it is a novelty introduced in the last update. Would appreciate a fix.
-
Why I can't find the application 'News' coming on iOS 9 on my iPhone 5s?
Why can't the 'News' app on my iPhone 5s?