I tried to update my Lightroom CC to get the menu effects and fog. Once I did nothing worked! No Lightroom or Photoshop I chatted with adobe online assistance and she finally got both working again but had to wipe everything and reinstall.

I tried to update my Lightroom CC to get the menu effects and fog. Once I did nothing worked! No Lightroom or Photoshop I chatted with adobe online assistance and she finally got both working again but had to wipe everything and reinstall.  Now I sometimes have a 'demo' of Photoshop and the same version of Lightroom CC without de-haze. In addition, I can't use these programs in offline mode - I have to keep signed in Creative cloud - I don't have this problem before.  Any ideas before once more involved with a cat onlaine?  Thank you...

Raeburn, if you get the trial version, make sure that you are connected to creative cloud. Here's what you can try.

  • Sign in to creative cloud.
  • Disconnect from the Internet.
  • Try to use Lightroom and check if you get a trial version.

Note: Please make sure that you are not disconnected from the creative clouds.

You can check: why I am forced to connect to CC, when I bought a stand-alone license for Lightroom 6?

Tags: Adobe

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