I tried to upgrade fromWin7 Home premium to professional. I paid the money but the upgrade was not compatible. How do I get my money back?

I needed this upgrade to install virtual XP

Windows 7 Anytime Upgrade fails:

If your getting the following: error: Windows Anytime Upgrade failed
This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
See: http://support.microsoft.com/kb/2660811

= Other reasons and possible corrections.

Windows Anytime Upgrade fails with the error:
"every time that the upgrade has failed. Go online to solve the problem.
http://support.Microsoft.com/kb/2658652

If Anytime Upgrade still does not work:

Shut down and restart your computer.

Make sure that the Windows updates have been installed.

Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

If Anytime Upgrade still does not work, turn off the user account control:

1. go in user accounts in Control Panel

2 change user account control settings

3. pull the slider to the level as low as possible

4. restart the PC

5. pass by the "Anytime Upgrade" as usual

Try the following:

1 disable any security software before attempting to upgrade

2. make sure that your computer is updated (devices and applications)

3. disconnect all external devices before installing.

4. check your hard disk for errors:

Click Start

Type: CMD, according to the results, right-click CMD

Click on "Run as Administrator"

At the command prompt, type: chkdsk /f /r

When you restart your system, your computer will be scanned for errors and will try to correct them.

1. click on start, type msconfig in the search box and press ENTER.

User account control permission

If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

2. in the general tab, click Selective startup.

3. under Selective startup, clear the check box load startup items.

4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

5. click on OK.

6. When you are prompted, click on restart.

7. after the computer starts, check if the problem is resolved.

Also run the Windows 7 Upgrade Advisor:

http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

Who should I contact if I have problems installing and / or activation of my product key card?

Please contact to the: www.windows7.com/getkeysupport.

If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

Learn how to install Windows 7 Service Pack 1 (SP1)
http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
 
HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

Tags: Windows

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