I want to activate my Adobe Acrobat DC, but it indicates that the computer is offline or the clock goes wrong, what can I do?
I downloaded the trial version of adobe acrobat dc and need to connect now. But he said that the computer is offline or the clock goes wrong, what can I do?
Hello
Please see the steps mentioned in this document KB sign of troubleshooting, activation or connection errors. CS5.5 and later, Acrobat DC.
Kind regards
Nicos
Tags: Acrobat
Similar Questions
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Why can't activate my Adobe Acrobat 7.0 Standard on my new computer
Why can't I activate my computer Adobe Acrobat 7.0 Standard my new oon?
Despite this, I suspect that you probably have a Win8, 64-bit system. Even with WIn7, you would have to make workarounds to use AA 7 32-bit. It is not compatible with the new OSs. Workarounds can be made, but are not worth it, unless you are not just buying the new AA XI. So, even with the link, don't wait the installation and use of AA 7 on a new system to go well.
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I uninstalled Acrobat 11 using the uninstall program, and now I can't reinstall because the Application handler specifies that the application is actually updated. The application went from my hard drive and all files of application support disappeared as well. How is - this application manager is considering the application is still installed? Is there a way I can download without the application manager?
Hello
I was able to run this: http://www.adobe.com/support/contact/cscleanertool.html
Needed to ensure that 'ALL' has been selected in the menu drop-down to make sure that Acrobat has shown in the list. Removed and managed to install.
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It is best to do a clean reinstall.
Follow the procedure below:
N ° 1)
Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.
(Applications > Utiliites)
Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.
Step 2)
Trash Adobe Creative cloud folder from Applications as well.
Step 3)
(1) right-click on the icon in the Finder, then select the option "Go-ToFolder .
(2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)
~/Library
(3) then navigate to Application Support > Adobe.
Open file Adobe and trash folders named AAMUpdater and OOBE.
Step 4)
(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command and then press the 'return '.
/ Library
(3) then navigate to Application Support > Adobe.
Open file Adobe and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.
Step 5)
Click on the link below and download & run the cleaning of Adobe tool:
Select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."
http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg
Step 6)
(1) if it please click on the icon of the Apple menu and select System Preferences, then click Network.
(2) choose the network that is currently connected to the internet can you Ethernet or Airport (Wireless).
(3) then click on the Advanced button, then click proxies.
(4) to the title of "Select a Proxy Server to configure" uncheck all checkboxes proxy, can uncheck "Use FTP Passive Mode (PASV)".
(5) then click on the Apply Now button.
( Step 7)
Click on the link below and download the creative Cloud configuration file and use it to install the creative Cloud Desktop application.
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
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Reinstallation on my new computer, but can not activate my Adobe Acrobat 7.0 Pro - 24:24 error code
You need a special version of Acrobat 7. See the following...
CS2: Error: unavailable activation server | CS2, Acrobat 7, hearing 3 -.
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm
https://helpx.Adobe.com/Creative-Suite/KB/CS2-product-downloads.html
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I have Adobe Acrobat XI Pro on my computer and it works fine but now received a new computer (MAC) and want to install Adobe Acrobat Pro XI. I have the CD but no serial number. I think it was an upgrade. I have the client of # and the serial numbers for Adobe Standard 8 and 9 upgrade.
Your serial number appears on your account page?
https://www.Adobe.com/account.html . for numbers on your Adobe page... or
Lost serial number http://helpx.adobe.com/x-productkb/global/find-serial-number.html
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I want to reinstall our Adobe Acrobat Pro XI because we started to get the error messages. I followed the original instructions, but when I logged in I couldn't find 'My orders' page that is required to install my order. Any ideas?
Barbara,
If you are looking for your serial number, sign in to your account Adobe. On the page for managing accounts that appears, all of your registered products and their serial numbers are listed in the section Plans & products. For more information about the location of the serial numbers, please see find a serial number
Here is the link to download and install the software:
Acrobat X, XI
Guinot
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HI, my problem is I am using windows 7 and want to download 3.02 acrobat Distiller but warning message saying download acrobat 3.0 first and I can't seem to find one of these. Thank you
I think that you have made several mistakes... assuming that Distiller 3 (over 20 years) would go in Windows 7, but I suspect (sorry if I'm wrong) that you think that distill is a free software and how to get it. Distiller is NOT free. Distiller is included in the product Adobe Acrobat Pro and Adobe Acrobat Standard, to which you can subscribe. The current version is Acrobat DC. If you have a license of Acrobat 3, you must configure a computer with a supported system (Windows 95 or 98, probably) and reinstall Acrobat original CD (or possibly disks).
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This Adobe Acrobat Reader DC showed during an automatic update when I shut down my computer and I hate it. I can no longer display PDF who have never been a problem with the old Adobe Acrobat I got. I read the troubleshooting instructions to know how to solve this problem, but they have not worked. Only instructions I saw started with "right click on the PDF... How can I do that when I can't even SEE the PDF file? I'm not a person tech (strictly point and click on) so it's more frustrating for me. When I scan something, which I do a lot, now I have to go through this stupid thing of cloud and he infiltrated everything I never scanned and saved. I'm nervous about uninstalling this unwanted program because I don't want to aggravate the disorder. I just want to be able to view and print PDF files as if I were always able to do before. Suggestions (preferably some that a jerk tech like me can understand?) Thanks in advance for anyone who has got an answer.
Hi Dana,
Yes, you were pretty close while answering my questions.
Another question: when exactly you get this error message? While opening a specific pdf file or using the functions specific to the reader?
Insofar as troubleshooting is concerned, I recommend you to use on your system cleaning tool: Download Adobe Reader and Acrobat tool - Adobe Labs
and later reinstall reader by using the following link: http://get.adobe.com/reader/enterprise/
Kind regards
Rahul -
I bought a new computer and also Adobe acrobat Pro XI. It did not work properly. I uninstalled and tried to reinstall it, but the computer will not accept the serial number. What can I do?
You accidentally type in a redemption code when he says he only wants a serial number?
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I want ro activate my vista Enterprise window, but when the window is activated, I have a problem and it is error code is 0xC004C020
Visit: http://www.microsoft.com/genuine/diag/> and click on "start the Diagnostics.
`~`
0xC004C020 error code
Symptom
When you try to use a MAK to activate one or more computers, you may receive the following error message:
0xC004C020
The activation server reported that the Multiple Activation key has exceeded its limit.Cause
The MAK has exceeded the activation limit. By design, MAKs have a limited number of activations.
Workaround
Contact the product activation call center to obtain a new MAK or to increase the limit on the existing MAK activation.
`~`
What type of license you have?
If you have an OEM or FPP product, then you should have your license key on your computer or on the packaging. Contact the Microsoft Activation Center to find out if your product key is valid:
1. click on start and in the search for box type: slui.exe 4
2. press enter on your keyboard
3. Select your country.
4. take the phone activation option and brace yourself for a real person.
`~`
During the activation of the phone
Go to Start
Click run
And type SLUI 05
In the drop-down list, select the name of the country you live. This is important because depending on the country you select, you will assign a number to call.
Click the nearest location > United States
Click Next
This window contains all the information you need.
Step 1 contains the number you call.
Step 2 contains a series of unique numbers, you will need to provide the series of numbers to the operator (don't make any mistakes).
Step 3 If everything is Ok, the operator will provide you with a confirmation ID, you will need to enter numbers in the boxes in step 3 and press ENTER.
Activation of the telephone process is simple, try to use common sense in his answers.
If the confirmation correct what ID provided it must be welcomed by a new window confirming a real installation.
UTC/GMT is 23:00 on Saturday, November 19, 2011
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I changed my computer; in the former, I installed Adobe Acrobat 7 Pro. I installed the DVD this software in the new computer, the installed software apply for registration, and it is not possible online or by phone because I get an error message: "Servicio de Activacion not available." I have download the acrobat 7.0 Pro software, following the instructions on the Adobe web site, and I download PPRO_2.0_Ret - NH_ES.zip, but the software has been Adobe Premier Pro, no. Adobe acrobat 7 Pro. How can I use my Adobe Acrobat 7.0 Pro?
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How can I install Adobe Acrobat DC Windows XP? Can I download and install Adobe Acrobat XI Pro and then use the serial number of DC for the record?
Hi ckc60777449,
We're sorry, but the serial number would work only for Acrobat DC and not acrobat XI.
You will need to upgrade your operating system to windows 7 to install acrobat DC.
Let us know if you need additional assistance.
Concerning
Sarojini
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March 31, 2016
Hello.
Yesterday morning, I installed Adobe Acrobat Pro XI, and because of the time needed to install, I left my office for the day and my computer left overnight. When I arrived at my office this morning, I checked my email and found Court electronic filing of notifications of PDF documents filed in two federal cases, I'm working on that. I went to open the documents in both cases, but the documents would not open, and I have lost these documents. I could look at my computer screen and saw a message from reference in order for me to open documents, I had to accept the license agreement provided by Adobe.
I'm not an individual computer, and I seriously need your help. Could you please guide me for the license agreement I need to sign in order to retrieve and open PDFs that are filed in the federal courts, I practice before? I have some papers I have to drop off this morning in Federal Court, which must be filed in PDF, so time is critically important.
Thank you for your help, cooperation and professionalism. I sincerely appreciate your assistance.
Best regards
Dean Browning Webb, Esq.
TV: [503] 629-2176
Cel #: [253] 686-5111
First of all, I'm sorry you had trouble. But you posted in the wrong place. This is the Adobe Connect forum, for users of Acrobat Connect Pro.
How have you lost documents? If documents have been emailed to you, you should always be able to recover again from your email. Try to launch Adobe Acrobat FIRST, then using file > open to retrieve the documents where you stored the on your computer.
Hereis a list of product licenses, but I do not think that this will help you. Try what I suggested and let me know what happened please. Good luck!
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I just bought Adobe Acrobat 'download only version '. During the installation process, I wonder for my serial No. But nothing in the packing or the card has a serial number? How get/find my serial number?
Hi williamw18489690,
Please see this KB doc to find your serial number: find the serial number of your product Adobe quickly
Let us know if you need additional assistance.
Kind regards
Meenakshi
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