I want to buy a full version of the year of creation cloud 2015

I want to buy a throughout the year a full version of Creative Cloud 2015 special student discount, HK $ 1 776 / year, but several attempts to fill in the required information, including my school status then the next step, but the following message noted.

Server error

Error:

We are not able to perform the selected action. Please accept our apologies for this inconvenience. We have been notified and are already working to fix this as quickly as possible. Please click the back button on your browser and try this action at a later date or take a different action.

Error number: CAT_000015

the last unsuccessful purchase

Ask to place a new order (in another browser or disabling cookies).

In order to know what the root cause, could you please share the details below?

1. What is the version of the browser while putting order?

2. at what stage of the buying process have you experienced the issue? for example, after entered payment information? After the filing of the order? etc.

3. What problem do you have? for example, page not found, page has not loaded page loads indefinitely, page shows an error message, page redirects to another page, etc.

Concerning

Stéphane

Tags: Adobe

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