I want to cancel my creative cloud of the subscription
I want to cancel my subscription creative cloud, but put my payment details have been cancelled.
Can someone help me?
Hi PatriHGO,
I see you have a subscription to Creative cloud under the same Adobe ID as with Forums.
There seems to be a problem with the payment.
Please contact Adobe support for help and information:
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Tags: Adobe
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If you have a monthly subscription, you can cancel online. Otherwise, you will need to contact support.
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Look through the links below and use the option to chat or by phone if necessary for your situation:
Cancel your subscription or membership. Creative cloud
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.Adobe.com/thread/1703848
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails try using another browser.800-833-6687 (the only one from 05:00 - 19:00 PST, Monday to Friday day US).
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There is no active subscriptions under the ID you used for the post of the forum.
If please, sign out of your Adobe account and sign in using the Adobe ID and E-mail associated with the subscription address. You will then be able to cancel your online subscription - cancel your creative cloud membership
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Thus, the system throws me in a loop of the cancellation. It lists the Chat as a method I can use and that it is available 24 hours a day, but when I try to click top does not work. Help. Just try to cancel my creative cloud.
These instructions do not work...
https://helpx.Adobe.com/creative-cloud/help/cancel-membership.html
The Never allow you to reach this stage, which is rated "4. In the confirmation window, select the reason for the cancellation and click Cancel the Plan. "No, not there. I have tried 4 different browsers. I hate this insidious corporate loops coming to thwart consumers. I can come back. Just give me the ability to cancel for now... and make it easier for me to control my subscription.
Can someone please direct me to a link where I CAN actually cancel my membership?
Please contact Adobe via Contact Customer Care support
Can I connect to with the Adobe of the registered CC ID.
Concerning
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Yes, you can change your plan.
Also, IF the change is not possible, you can cancel and buy again.
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
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If it is the individual subscription, you can activate on 2 computers only.
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For more information, see the link below:
https://www.Adobe.com/content/dotcom/IE/products/creativecloud/FAQ.html
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Cancel see answer #1 in https://forums.adobe.com/thread/2023066
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Have you tried disconnecting and signing once?
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
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