I want to get quick/full printing with my wireless HP photosmart printer

I recently bought a HP Photosmart Plus printer wireless, scanner, copier. If I'm something to print a word document it prints usually immediately. If I try to print from email, photos, etc., it usually takes 5 minutes before the print job is completed. It starts and then stops after that part of the document is complete. Sometimes, it prints a photo of an inch at a time. After every inch, it ejects the page, again, prints an extra inch, then ejects to this page. Then it starts all over again and repeat the process until finally, after 10 or if the partial pages, it's a complete picture. Diagnosis of HP does not come to the top with an answer to the problem. It is the second unit of HP wireless I've tried. The first, a different model, experienced the same issues and I went back because I thought it was a problem with the printer. Now the same problem is occurring with the new printer, so I think the problem is with the Windows Vista Home Basic.
Any suggestions?

Hi Crapemyrtle,

Something has changed on your machine since the last time it worked correctly?

It was a Windows Update recently.

I want also to suggest that to go to the HP website to download any software and drivers they have available for your printer and install them.  You should be able to find them here:

http://welcome.HP.com/country/us/en/support.html

I hope this helps! Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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