I want to transfer a license and need a case number. Maybe in German?
I want to transfer a license and need a case number. Maybe in German?
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
https://helpx.Adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp
Concerning
Stéphane
Tags: Adobe Licensing
Similar Questions
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I want to transfer my license to captivate from my old computer to my new computer. I disable it on my old computer and then activate it on my new? Are there clear instructions on how to do it?
Hi Lisa,
Please see the links below:
Learn how to enable or disable Adobe applications.
Frequently asked Questions | Captivate
Let us know if that helps.
Kind regards
Bani
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And I need a case number
Hi ignacioc88930998,
Which Version of Acrobat you have? And on what operating system you are trying to install it on?
Unfortunately we can not help you with the file number, you will need to contact our support here https://helpx.adobe.com/contact.html
Let us know if this helps!
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Hi, I have a problem in the installation, how to install acrobat 8.1 pro in 64-bit Windows 7 Enterprise is existing in Windows XP. I just want to transfer the license Adobe pro 8 Windows 7 64 bit. What is the procedure?
You need to install 8 AA on the new OS with your current S/N (the license allows 2 installs). After the installation, do all the updates if you expect any chance of 8 AA to run on the system. If the updates will be installed not in the menu help, then go to ftp://ftp.adobe.com/pub/adobe/acrobat/win/ and install updates in the order. People seem to have been successful with 32 - bit systems and some have reported success with a 64 bit system. After installation, print something to the Adobe PDF printer to make sure it works. If this works, you should be in good shape as printing treat the bottleneck. There is a solution, but you shouldn't have it.
If all works well, then go back to the old machine and disable this installing and uninstalling. Don't forget that your configuration is not supported by Adobe. It seems with every new version of Windows, MS seeks to make the user to upgrade the other hardware and software for compatibility. There may be legitimate reasons for this action, but the game just seems to be Ms.
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Our office has 10 licenses for Adobe Acrobat Pro. One of our computers crashed so we want to deactivate the license and reinstall on a new computer. How can we check the serial number on Acrobat Pro installed on each computer to determine what serial number is now unused? I don't want to die with the computer software
Hi John,.
It is not possible to disable the license from one computer crashed or possible to check which serial number has been used on computer because they are encrypted.
A retail license is good to be installed on 2 machines. I checked your account and found 4 different serial numbers of Acrobat registered for your account.
It is always suggested to buy a volume license, if you have more than 2 machines instead of buy 4 different serial numbers.
I checked all the serial numbers entered and you have sufficient activation count remaining to cover all your machines.
Kind regards
Rave
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Have updated to windows 7 32 bit to 64 bit and have reinstalled lightroom 5 and need a serial number, how can I find?
If you have registered at the origin of your product serial number will settle in your Adobe account. Click the red logo (upper-left on this web page), login and then click on the button manage an account. It should be possible to browse the history of your purchases. You are looking for a number of 24 digits starting at 1160.
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Transfer of license and the migration of the BONE
Hello
in the case of a transfer of license (a second-hand purchase Photoshop cs6), is - it possible to change the target of the BONE (moved from Mac to PC)?
Concerning
License transfers and swaps of platform can be made at the same time, he may just take longer since a new serial number must be issued. Refer to this:
Transfer an Adobe product license
Exchange a product for a different version of the language or platform
Mylenium
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If I can reverse a license and registered? I meant view and save to my computer
Hello
Thank you for contacting the cat takes care for assistance with your question.
Concerning
Bev
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The OS is installed on a hard drive that I use now as a second drive in my desktop (most recent) DELL PC. I want to be able to install the OS XP disk on my laptop. The DELL PC has its own XP license - I have two drives OEM XP SP3 OS. What is the process by which I can do a fresh install of XP that was used on the old DELL?
Download and install .NET 3.5 (which includes 2 .NET)
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I just bought a "reconditioned" HP Envy 17 - J173cl equipped with windows 8.1 x 64. I want to install a new installation of windows 7 x 64 and would like to know if the drivers are compatible. If not, do you have a list of people I need and where to find them. The product id is 9FM14UAR #ABA if you need. Thank you for your help.
Hello:
There is a full set of W7 x 64 drivers on the support page for your laptop.
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Adobe CS5 lost Macbook want to transfer the license to PC
I bought Adobe CS5 a few years ago, and he has granted licenses on a Mac. I lost this Mac and got another, transferring the license. Then I lost this Mac. Now, I have a PC and want to be able to use (mostly) InDesign, like all my stuff edition is in this format. If I had a Mac, I could install the software, but the license keys are only for Mac. Is it possible (except the ridiculous "buy all over again") for me to do this?
Brian Gardner
Costly Grace media
As far as I know, is no longer a price CS6 Upgrade with our office of CS5.5 to CS6 upgrade
Also, someone with Win10 must subscribe to the cloud because CS6 is not compatible (meaning that the seller will ask you your operating system and not sell you CS6 if she does not work on your computer... I don't know if this means that Win7 and you can't buy if you have Win8)
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I bought DC Pro Acrobat and need the serial number
How can I get my serial number?
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I can not install without him,
Hi wwebabe18
Moving to Photoshop Elements
Please refer to find the serial number of your product Adobe quickly
This will help you to find your serial number.
~ Assani
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I bought a new computer and want to transfer CC. Something special I need to do?
You want to transfer the CC and the programs I pay to a new computer. CC Photoshop, Bridge, and Lightroom. Should I do otherwise than to load Adobe CC and then re - upload programs to the new system?
Hi hopted
you just disconnect from CC desktop from your old computer and connect to your ID card into the computer again CC desktop
Best regards
Deto
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Hello
I recently bought a new laptop and want to transfer my license Adobe Creative Suite Design and Web Premium on my new computer laptop. Please tell us the steps how to disable my old laptop and transfer/install to my new laptop. Thank you very much.
Concerning
Angie
You should not disable since you are allowed to have two active facilities. But if you don't want to have a backup available facility, and then to turn it off, just to open one of the applications and choose disable in the Help menu. That will disable the suite together.
To install on the new machine, simply install it yourself you did initially. If you downloaded it initially then you'd find a link for it to yoru online Adobe account. Otherwise, you will find a link to the next page:
Download and Installation Help-
https://helpx.Adobe.com/download-install.html
If you still can not find a link then indicate what version of the suite you need and can probably provide a more direct link.
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