Hello! I bought a new laptop and want to transfer my license Adobe Acrobat from the old to the new. How should I proceed? Thanks a lot for your support
And I need a case number
Hi ignacioc88930998,
Which Version of Acrobat you have? And on what operating system you are trying to install it on?
Unfortunately we can not help you with the file number, you will need to contact our support here https://helpx.adobe.com/contact.html
Let us know if this helps!
Tags: Adobe
Similar Questions
-
I want to transfer my license to captivate from my old computer to my new computer. I disable it on my old computer and then activate it on my new? Are there clear instructions on how to do it?
Hi Lisa,
Please see the links below:
Learn how to enable or disable Adobe applications.
Frequently asked Questions | Captivate
Let us know if that helps.
Kind regards
Bani
-
I bought a new laptop and I am trying to install Adobe Acrobat Pro 11, but I can't find a download. Where is he?
Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
-
I bought an iPhone 6s and want to transfer the data from my old iPhone 4S with iTunes
I bought an iPhone 6s and want to transfer the data from my old iPhone 4S with iTunes but it says "the"iPhone"iPhone cannot be used because it requires a newer version of iTunes. Go to www.itunes.com to download the latest version of iTunes. "
I checked and the version of itunes is the latest AID!
DooozySue wrote:
I checked and the version of itunes is the latest AID!
Most likely, what you found, is that the iTunes version is the latest available for your operating system.
The latest version of iTunes is 12.4.3. This version requires at least OS X 10.8.5 or later version, or Windows 7 or later version.
If your iTunes version is earlier than 12.4.3, it will probably not recognize your 6s performance iPhone iOS 9.
If you do not have the required operating system, get first. Then download from iTunes
-
Hi, I've alerted to creative cloud for windows. I bought a mac, so I would like to cancel the one for windows and Mac. "Subscriber." Any idea? I looked everywhere on adobe, but I can't find. Thanks a lot for your help!
There is no need to cancel one for Windows since CC subscriptions are not platform specific. Your subscription allows you to use it on Windows and Mac computers, so just install Mac on Mac files.
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
-
How to transfer my license of XI adobe acrobat from my old pc to my new mac?
How to transfer my license of XI adobe acrobat from my old pc to a new mac?
Hi Miranda,
I would ask to send you the following document for information on the Exchange platform policy. It will also guide how to transfer your license of Acrobat XI.
Here is the link for the same thing.
Product order | Platform, language Exchange
Let us know in case you do face challenges.
Concerning
Sukrit diallo
-
This has been an incredibly frustrating experience. You have a new PC and instead to install everything from scratch, just swapped hard drives (the equipment was sufficiently similar to make it work). When I started Adobe Pro XI, which worked fine on my old PC, it came as a test for DC (?), a version without a license... but it has been duly authorized, fully functional on the same hard drive on my old PC.
Help... I just need to work.
I tried calling Adobe... but it's impossible to find a support number to call - frustrating!
Thanks for any help / advice you can provide.
Hi mrfmon,
Please uninstall using this cleanup Download Adobe Reader and Acrobat tool - Adobe Labs tool & reinstall it using this link Download Adobe Acrobat products. Standard, Pro | DC, XI, X. Serialize using the serial key.
Let me know if you are still having a problem.
Kind regards
Nicos
-
A few years ago, I bought PHOTOSHOP EXPRESS for a Mac laptop. I would like to transfer on current laptop.
How can I do this?
Photoshop Express is a free application for devices: Adobe Photoshop Express | Photoshop.com
Do you mean Photoshop Elements? This is the Photoshop forum: there is another forum for elements: Photoshop Elements
-
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html -
Hello
I recently bought a new laptop and want to transfer my license Adobe Creative Suite Design and Web Premium on my new computer laptop. Please tell us the steps how to disable my old laptop and transfer/install to my new laptop. Thank you very much.
Concerning
Angie
You should not disable since you are allowed to have two active facilities. But if you don't want to have a backup available facility, and then to turn it off, just to open one of the applications and choose disable in the Help menu. That will disable the suite together.
To install on the new machine, simply install it yourself you did initially. If you downloaded it initially then you'd find a link for it to yoru online Adobe account. Otherwise, you will find a link to the next page:
Download and Installation Help-
https://helpx.Adobe.com/download-install.html
If you still can not find a link then indicate what version of the suite you need and can probably provide a more direct link.
-
Hello
I can give you the link to download CS3, but you need to find the serial key in your email or somewhere you kept.
Link to download CS3: products CS3 download
Concerning
Jitendra
-
Hello, just set up a new computer laptop and wanted to reinstall CS5 on it. The system is El capitan. When I finished the download and try to install I got a message saying the installation file is damage and saying it s better power eject it. I tried to download several times and in different places. That is wrong. Does´NT CS5 run on El Capitan? Or what else? Thank you.
CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan
-which means you are trying to use CS6 and earlier at YOUR risk of having problems
-You can get CS6 and previous programs to install and run, or you can not (some do, some don't)
-Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html can help
Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)
-also a TEMPORARY security change https://forums.adobe.com/thread/2039319
-the guardian https://support.apple.com/en-au/HT202491
-
I have paid the monthly fee and have been using Acrobat Pro DC. I had a problem where I broke my previous laptop and want to continue to use this product. I bought another laptop, and I don't know how to download the program without having to pay again. I pay $14,99 per month for this service, how can I download it without having to pay again?
Hello
Please download Acrobat Pro ms of the here. After you download the application, install and activate it by providing your Adobe ID
Thank you
Abhishek
-
Bought a new computer and want to transfer Lightroom 4 to the new computer
I have a mac and bought a new mac and want to transfer Lighroom 4 on the new mac. I also need help any record in LR on a hard drive external
Hello
You can download LR on the new mac using the link below:
Adobe - Lightroom: For Macintosh: Adobe Photoshop Lightroom 4.4
Kind regards
Sheena
-
Recently I bought Photoshop CC for a PC. I now changed to a MAC and want to know if I can simply exchange the licence, or I have to buy a new one?
Hello
You can actually have installed creative cloud and on two computers, signed as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application
You can download the installer for Creative Cloud from here:
Creative cloud help | Creative cloud desktop.After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications
Maybe you are looking for
-
HP 10 G2: HP 10 G2 does not meet any stylus
Recently received a HP 10 G2 and noticed a few things right out of the box. The screen is completely insensitive to any type of pen. I have a variety due to the use of the tablets to sketch. Everyone knows this problem. I was sent a replacement and h
-
No line-in on a series of Satellite - what should I do?
I want to transcribe audio cassettes to MP3 on my laptop Satellite Pro using the software "Total Recorder" from High Criteria Inc. The instructions are used to attach the output of the cassette player to the 'line-in' on the pc. There are only the mi
-
Hello, can anyone advise on how to fix the horizontal lines that appear when you use the flat bed scanner (Hp Officejet 6600)? This function scan/unit worked well for a year and suddenly breakdowns at each attempt to analyze. I went through several
-
Product Key__ Vista
Hello My Vista product key has 2 or 3 numbers / letters that are dimmed. However, above the bar code there is always the number which is fullyvisible. Is it possible that I can track this number and it matches the product key? Thank you Ed
-
Connectivity of recorder Panasonic RR-$us450 for Windows 7 64 Bit OS.
I have Windows 7 Home Edition with a 64-bit operating system. I have a model of recorder panasonic RR-$us450 and was able to transfer voice files for my old computer with windows xp. If I understand correctly Panasonic that Windows 7 will only host