I was installing CS6 and my internet was released for download and now it says I don't have permission to resume the download

CS6 was download and I fell asleep so he was downloading as he said that it is 14 hours to download. Woke the internet was turned off in the middle of the download and now it says I don't have permission to resume the download. Help, please. I tried calling and no one could help that they said that I had to help me out here.

Download applications download Creative Suite 6 again

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When the download is complete, install and then enter your serial number.

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