I was put on hold for 2 hours at Creative Cloud account team: How can I actually talk to someone?

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  I want to sell my items in photoshop and so I would like to delete my entry for this product in my adobe account. How can I do this?

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  ------------------------

  http://helpx.Adobe.com/x-productkb/policy-pricing/transfer-product-license.html

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  Perhaps that is covered in the FAQ of Leechblock?
  
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• Where can I find the "Extended Support Release" Flash Player for Windows with my creative cloud account?

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  Hi Mansur_Farooq,

  You can download Adobe Flash Player here: Adobe Flash Player install for all versions

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• I paid via Paypal for my creative cloud account but I can't edit in lightroom?

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  Hello

  I see you have a subscription cloud creative under the enamel even as with the forums.

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  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

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  Hi BigByrd,

  I'm afraid it's almost impossible to access the old MSN your Hotmail account is newly created account.
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• I have more than music in itunes my ipod can hold, the last time I synced, there was a box to synchronize playlists only, now it's over so how can I now sync playlists only, you can see?

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• I often get frequent blue screens on internet sites. Blue screen too fast for me to record specific error message. How can I put an end to the blue screen to get the error message?

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  en blue screen too fast for me to record specific error message.  How can I put an end to the blue screen to get the error message?

  If your computer is restarted when the BSOD appears, then you must change the by default for what to do in case of system error. It is easy to do, but takes a lot of mouse clicks to get there:

  Start | Control Panel | System | Advanced system settings (need for credentials for the administrator to spend here |) Advanced | Startup and recovery / settings.

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  ``````~~~~`````

  In the control panel choose reports on problems and Solutions (problem of type in the START search box), go to historical problem, right-click your error and choose check for the Solution. You can also examine the details.

  In administrative tools, choose the reliability and performance monitor and click on MonitoringTools then the reliability monitor (type reliability in research on Start). This list is a chart of the software installs, uninstalls, updated Windows and crashes by date. See if your plant has started to happen after you installed or uninstalled something.

  It may be useful to eliminate equipment defects

  Type of memory in the search box of start and choose Memory diagnosis

  In a command prompt (type command in the start search box then right click and choose Run as administrator) type

  CHKDSK c: /r

  If you have more than one drive replace C: with the other drive letters.

  Search for corrupted files by typing at the command prompt

  sfc/scannow

  You can clean boot troubleshooting http://support.microsoft.com/kb/331796

• Trying to access my creative cloud account to download a trial version of InDesign... I have a blank in the CC window screen when opened...? Water from the tap that says I'm download Indesign has been stationary for hours? The CC window is empty... I may

  Trying to access my creative cloud account to download a trial version of InDesign... I have a blank in the CC window screen when opened...? Water from the tap that says I'm download Indesign has been stationary for hours? The CC window is empty... I don't think it's the download. Why would it be?

  White screen

  https://forums.Adobe.com/thread/1249756

• Why is my quick selection tool so slow? Literally, it takes an hour for me to select on a person. How can I solve this problem?

  Why is my quick selection tool so slow? Literally, it takes an hour for me to select on a person. How can I solve this problem?

  Hi Mom,

  Go to the Photoshop preferences, then on the performance tab.

  Here under history and Cache, please click 'Big and flat', restart Photoshop.

  Then try using the quick selection tool and let me know if it helps.

  Kind regards

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• Is there a fault with upgrade 2.13.121 for the interface Adobe Creative Cloud? I want to check the updates of the program and update freezes at 5% - I have now tried 6 to 8 times to + 5 min once - it's over half an hour of my life!

  Is there a fault with upgrade 2.13.121 for the interface Adobe Creative Cloud? I want to check the updates of the program and update freezes at 5% - I have now tried 6 to 8 times to + 5 min once - it's over half an hour of my life!

  Hi David,

  Please check the help below document:

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  Kind regards

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• Now that I joined creative Cloud is anyway I can get a serial number for Photoshop?

  I've just been on the phone for technical support and billing of 2 1/2 hours. Last night I was chatting with them for an hour and a half, please help. I'm on a date limit (as everyone here, I'm sure).

  I have a plug-in which requires Photoshop has a serial number registered so he could start.

  That my new copy of Photoshop is enabled on the cloud - this plugin (SiteGrinder) don't see it as a registered copy.

  Billing has been able to provide me with the serial number which is linked to my account, but no one can tell me how to enter this serial number for Photoshop now.

  We tried to clear my temp folder, who brought back the window 'continue the trial or licensed software', but once I'm registered there is no opportunity to enter my serial number. This was done following the instructions of tech support reps. I think I maybe clicked must continue the trial to bring this opportunity to enter a serial number. I do not know.

  The last person I spoke to was very difficult to understand and spoke to me as if I didn't know what I was doing, but actually, I don't think he really understood my problem.

  Curiously, the person that I spoke in the Department of billing immediately understood my problem and after that put me on hold told me there was a work around.

  I have a serial number there must be a way to get in, right?

  Once again, please help and thank you in advance.

  JIC anyone here can access here is my file number: 183245881

  -Ben

  Using Vista x 64

  Thanks again. Seems that an update to the latest version fixed. I feel a bit stupid. They had no ducumentation to this effect on their site, and I was not having any problem with SG in PS CS4 then my panic and run ahead of my common sense a little. From SG 3.5.4 seems it's a non-issue. What is the closing of one of these discussions, tag if there is?

• Others are experiencing a nightmare by signing for 3 computers on creative cloud?

  Others know a silly nightmare, wanting to register 3 computers for creative cloud? I signed up for TWO subscriptions.  Talked to supporton the phone to do so.  EU all registered on my Adobe ID... and have been charged for the second month now.

  I just realized that I could not use Photoshop on my laptop, because I've "exceeded my limit" reigstered devices.  On the PHONE with care, obviously in India, I spun my wheels and stayed a quantity excessive fo, try to understand how to do to solve the problem with the agent we could not yet understand how to FIND my two serial numbers on computers, to determine which computer has been saved with the computer on which.

  After more than an hour ago and its leader consultation officer, he comes back on the line and told me that I can't record two subscriptions on an Adobe ID and email!

  Then I insist to talk with the Director.  He tells me the same thing.  I said why they even ACCEPTED my two subscriptions on my ONE Adobe ID and email?  When I go on MY ADOBE account, it shows clearly the two orders and two... and on my singel Adobe ID and e-mail subscriptions.

  This is clearly ridiculous.

  The Manager now asked me for 48 hours, so that he can "discover gave me misinformation and when."  I told her that this is their internal problem.  I could care WHO and WHEN.  IM only on this problem being solved and as quickly as possible.  I also emphasise a refudn of two months charged for a second subscription that was fraudulently accepted.

  Everyone knows that story, eager to register for 3 computers (or more)?  What has been your coutcome?

  Adobe should fix this problem.

  I was wondering why you didn't take the creative cloud for route of teams, rather than going out two subscriptions.  But don't you the Application Manager installed on each machine?  If so, which should show who is logged on each computer.  It seems that the same user is signed with three computers, in which cases of disconnection of one with your installed applications on and sign again using the other subscription ID.

  If this is a problem, uninstall the Application of the third machine Manager and log on to the site Adobe CC with the new ID and start from scratch.

  But surely it would be preferable to deal with the mess you are in and exchange your two subscriptions for a 'underwriting team.   Go ask in the Forum of deparquement cloud and make clear in the window object of thread that you need help from a member of Adobe staff.  We frequently see personal step Adobe on these forums, to solve complex problems.

  http://forums.Adobe.com/community/creative_cloud

• This application has failed to start because uncdms.dll was not found. Reinstalling the application may fix this problem. How can I fix it? Kathy

  This application has failed to start because uncdms.dll was not found.  Reinstalling the application may fix this problem.  How can I fix it?  Kathy

  The above explains the problem, my problem is I don't know what it's etymology comes.  Is this windows software, or software from Microsoft or both?  What is the name of the Application?  Help, please!  Thank you, Kathy

  Hi Kathy,

  1 have you made changes to your computer recently?

  2. When you get this error message?

  The uncdms.dll file is associated with the Application of desktop search in Windows that is used to find and view an overview of the different types of files, such as documents, e-mail, photos and music files on a computer.

  I suggest you to follow the steps and check if it helps.

  Method 1: Uninstall and reinstall Windows Desktop Search

  The uncdms.dll file is installed on your PC when you download the Windows Desktop Search application. Problems with this application's files can cause a missing uncdms.dll of error appears on your system.

  To uninstall the Windows Desktop Search from your computer, you must complete the following two tasks:

  Step 1: Remove Windows Desktop Search from the boot sequence

  To do this, follow the steps below:

  a. click on the start menu, click Run.

  (b) in the Open box, type msconfig and press ENTER.

  c. in the System Configuration Utility dialog box, click the Startup tab.

  d. search and clear the check box for any option that is related to Windows Desktop Search or uncdms.dll.

  e. restart your computer.

  Step 2: Uninstall Windows Desktop Search applications

  To uninstall the Windows Desktop Search using the Add / Remove Programs, perform the following steps:

  a. click the start menu and select Control Panel utility.

  b. double-click the icon Add / Remove programs.

  c. in the Add / Remove Programs, locate and select the Windows Desktop Search.

  d. press the button Delete.

  e. restart your computer.

  Method 2: I suggest do you an online scan and check.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

• I had someone to help me with a computer problem and they removed my editions CC2014 for the PS, Illustrator, InDesign and Acrobat. How can I reinstall?

  I had someone to help me with a computer problem and they removed my editions CC2014 for the PS, Illustrator, InDesign and Acrobat. How can I reinstall?

  Refer

  Using creative cloud | Install, update, or uninstall applications

  If previously produced was not uninstalled properly then you can required to run CC cleaner once the tool and remove them

  Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6